Holiday Inn Hangzhou CBD

Holiday Inn Hangzhou CBD recensioner

Holiday Inn Hangzhou CBD

20 Qianchao Road (Qianchao Lu), Qianjiang New City, Shangcheng District, Hangzhou, Zhejiang, 310016, ChinaVisa hotellinformation
Holiday Inn Hangzhou CBD
Holiday Inn Hangzhou CBDHoliday Inn Hangzhou CBDHoliday Inn Hangzhou CBD
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Gästrecensioner

4.6/5
Enastående
1153 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.5
Service4.7
Renlighet4.7
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Alla recensioner(1153)
Positiva recensioner(1126)
Recensioner med foton/video(111)
Vänlig personal i receptionen(181)
Lätt att ta sig runt(59)
Utmärkt för affärsresor(37)
Rofyllt och bekvämt(37)
Utsökt frukost(37)
Utmärkt pool(21)
Har bott här flera gånger(12)
Nära tunnelbana(10)
Negativa recensioner(27)
Gästanvändare
Holiday Family Suite
Bodde på dec. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 7 dec. 2024
Such a nice hotel with beautiful ambience and good staff. Highly recommended
Översätt
Svar från boendet: Dear guest, thank you for choosing our Holiday Inn Hangzhou CBD. Located in the CBD of Hangzhou, our hotel offers convenient transportation access and is close to commercial, entertainment, and shopping centers. Our hotel is in a prime location, and we will continue to provide high-quality service and excellent guest standards to create a comfortable and cozy stay for all our guests. We look forward to welcoming you back to our hotel. General Manager Excelle Yang
Lifeisbeautiful888
Holiday Inn Superior Double Room
Bodde på sep. 2024
Affärsresenärer
33 recension
3.7/5
Publicerades 12 okt. 2024
Standard service, breakfast good selection. Not really close to metro. Clean room.
Översätt
Svar från boendet: Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you enjoyed the variety of our breakfast offerings. Providing a good selection of breakfast items is important to us, and we're glad to know it met your expectations.We understand and apologize for the inconvenience caused by the hotel's distance from the metro station. We look forward to welcoming you back again in the future. General Manager Excelle Yang
HUI TEN
Holiday Inn Superior Twin Room
Bodde på maj 2024
Res med vänner
3 recension
2.7/5
Publicerades 27 maj 2024
Need to do some upgrade, the facilities too old. The lighting in the room and bathroom is too dim. Shower head not in good condition.
Översätt
Svar från boendet: Dear guest, hello, thank you for choosing Holiday Inn Hangzhou CBD, very happy that our service can be praised by you, but from your evaluation we still have a lot of shortcomings, and will focus on improvement, I hope you can choose our hotel next time you have the need to stay, I believe we can do better, look forward to your next visit! General manager Excelle Yang
Gästanvändare
Holiday Inn Superior Twin Room
Bodde på apr. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 6 maj 2024
Enjoy our stay in the hotel, jacket left in the closet and the hotel offers to courier to me which really warm our journey , will definitely return soon!
Översätt
Svar från boendet: Thank you for your recognition of our hotel service and we look forward to your next stay. General Manager Excelle Yang.
Gästanvändare
Holiday Inn Superior Double Room
Bodde på nov. 2024
Affärsresenärer
4 recension
3.5/5
Publicerades 10 nov. 2024
Lights are too dark in the room
Översätt
Svar från boendet: Dear Guest, Thanks you for choosing Holiday Inn Hangzhou CBD. First of all, thank you for your recognition of our service, and we apologize that you didn't have a perfect stay. We will investigate the issues you raise and improve. I hope you can choose our hotel again next time, we will provide you with excellent service, I wish you a happy trip--- General Manager Excelle Yang.
Gästanvändare
Holiday Inn Superior Double Room
Bodde på juni 2024
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 15 aug. 2024
Everything's fine. Stayed here every time I came.
Översätt
Svar från boendet: Dear guest, hello, thank you for choosing Holiday Inn Hangzhou CBD, very happy that our service can be praised by you, but from your evaluation we still have a lot of shortcomings, and will focus on improvement, I hope you can choose our hotel next time you have the need to stay, I believe we can do better, look forward to your next visit! General manager Excelle Yang
Terence9372
Holiday Family Suite
Bodde på dec. 2023
Familj
4 recension
4.5/5
Utmärkt
Publicerades 11 dec. 2023
Excellent service, especially front desk, 小刘and小熊。 Will stay here again if visit Hangzhou again
Översätt
Svar från boendet: 尊敬的賓客您好!感謝光顧杭州錢江新城假日酒店,也很感謝您給我們的點評,您的認可就是對我們最大的支持,能給您帶來美好的體驗是我們最大的追求,感恩遇見,感謝認可。我們一直堅持“ 賓至如歸,笑由心生”的服務理念。相信我們每一位員工都會一如既往真誠待客,用杭州温度,假日微笑傳承,積極主動的個性服務,讓每一位客人享受家一樣的關愛。誠摯邀請您的再次光臨,酒店全體員工將繼續竭誠為您服務 酒店總經理 楊戟
Gästanvändare
Holiday Inn Superior Double Room
Bodde på aug. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
Good, thanks for lonnie and crystal
Översätt
Svar från boendet: Dear guest, hello, thank you for choosing Holiday Inn Hangzhou CBD, very happy that our service can be praised by you, but from your evaluation we still have a lot of shortcomings, and will focus on improvement, I hope you can choose our hotel next time you have the need to stay, I believe we can do better, look forward to your next visit! General manager Excelle Yang
Leonid Lashkevich
Holiday Inn Superior Double Room
Bodde på apr. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 23 apr. 2024
Everything was fine. Good attitude. Clean and cosy.
Översätt
Svar från boendet: Dear guests: Thank you for choosing Holiday Inn Hangzhou Qianjiang New Town, I am very happy for your recognition of us, bringing intimate and thoughtful service to guests is what we have always insisted on, and we look forward to your next time you can bring your relatives and friends to Qianjiang New Town Holiday Inn again, thank you for your support to our hotel, we will continue to do a good job in service, look forward to your stay again, I wish you a happy life! General Manager Excelle Yang
Gästanvändare
Holiday Inn Superior Double Room
Bodde på okt. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
Lonnie and Eric is good
Översätt
Svar från boendet: 尊敬的賓客,感謝您的入住並留下寶貴的意見,誠如您所言,我們一直致力於為客户打造一個温馨甜蜜的家,您入住得舒心也是我們的最高追求,感謝您在我們酒店找到了賓至如歸的感覺,我們也期待您的再次光臨。 酒店總經理 楊戟
AMARSANAA
Holiday Family Suite
Bodde på okt. 2023
Familj
29 recension
5.0/5
Enastående
Publicerades 5 okt. 2023
Perfect room for family with kids etc... has a kitchen and bedrooms as well as a tv room with a couch. And a dining table. Pool is quite nice indoor pool. Room service was excellent.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您光臨杭州錢江新城假日酒店,並分享了您美好的入住體驗,非常感謝您對酒店的肯定,更感謝您對酒店員工的認可,我們會將您的認可轉達給員工,客人的滿意是我們的服務宗旨,我們會繼續為您提供高品質的服務,為您創造難忘的入住體驗,期待您的再次光臨,祝您生活愉快!酒店總經理 楊戟
Gästanvändare
Holiday Inn Superior Double Room
Bodde på sep. 2023
Ensamresenärer
3 recension
2.5/5
Publicerades 14 sep. 2023
房间座机电话接线broken. It was not fixed after I checked in. The front desk person checked and left as it was. The sink in the bathroom did not drain at all. Very disappointed at the hotel considering the price I have to pay.
Översätt
Svar från boendet: Dear guest, Thank you very much for your stay and detailed review. It is the continuous care and supervision of guests like you that can make us constantly find problems in the work and make changes in time. Sincerely invite you to come again, and all the staff of the hotel will continue to serve you wholeheartedly. General manager Excelle Yang
Domi
Holiday Inn Superior Twin Room
Bodde på aug. 2023
Res med vänner
18 recension
5.0/5
Enastående
Publicerades 18 aug. 2023
A great hotel! We asked to check in a little earlier and they were able to accommodate us. The room is clean and the beds are super comfortable!
Översätt
Svar från boendet: Dear guest, Thank you very much for your stay and detailed review. It is the continuous care and supervision of guests like you that can make us constantly find problems in the work and make changes in time. Sincerely invite you to come again, and all the staff of the hotel will continue to serve you wholeheartedly. General manager Excelle Yang
EliOliver
Holiday Inn Superior Double Room
Bodde på aug. 2023
Ensamresenärer
30 recension
5.0/5
Enastående
Publicerades 2 sep. 2023
Great stay at HI CBD! It’s a good location for business people and I Jad a view of city
Översätt
Svar från boendet: Dear guest, Thank you very much for your stay and detailed review. It is the continuous care and supervision of guests like you that can make us constantly find problems in the work and make changes in time. Sincerely invite you to come again, and all the staff of the hotel will continue to serve you wholeheartedly. General manager Excelle Yang
Anonym användare
Holiday Family Suite
Bodde på juli 2023
Familj
3 recension
4.5/5
Utmärkt
Publicerades 20 juli 2023
The hotel is located in a very nice area. The family suite is nice as it has a large fridge and a washer/dryer. I feel that the place is a bit outdated as the bathtub has these brown stains and the pull down curtains didn’t work in the master bathroom. The floors felt grimy and there was dust in the corners of the rooms. One of the rooms was also missing a blanket , but we called housekeeping for it. The cleanliness can definitely be improved as the space is nice.
Översätt
Svar från boendet: Dear guest,Thank you very much for your stay and detailed review. It is the continuous care and supervision of guests like you that can make us constantly find problems in the work and make changes in time. Sincerely invite you to come again, and all the staff of the hotel will continue to serve you wholeheartedly. General manager Excelle Yang