Elan Hotel (Hangzhou West Lake Hefang Street Jiangcheng Road)

Room is clean and all amenities provided. Even had English movies on the TV. Super friendly reception guy. The local market is just a 10 min walk from the hotel.

The staff here were incredibly friendly and helpful! Our room was excellent—clean and comfortable—and we especially appreciated the free laundry service, even though there was only one washing machine, so timing was a bit of a gamble. The location is absolutely ideal. One thing we weren’t quite used to was the fully transparent bathroom. However, when we requested an extra bedsheet to cover the door for privacy, the staff promptly assisted, which we really appreciated. The room looked exactly like the photos on their page! It matched our expectations perfectly, making us feel immediately comfortable and assured in our choice.

住怡萊挺放鬆愉快的。 前台小哥為了讓我們住的放心安心，先給看了預訂的房型，滿意之後周到的給辦理入住。房間很乾凈寬敞，採光很好，床品乾淨，燈光柔和，感覺很舒適。

來杭州辦事，選了這家酒店還蠻好的，前台服務態度很好，熱心給我選了滿意的房間，睡得香。離別的時候也温暖告別，很暖心。

服務態度非常好，酒店設施完善。阿姨非常好，待人親和。周邊出行遊玩方便超市購物，地鐵出行都非常便利，下次還會選擇

位置方便，走個10分鐘就到達清河坊，一路上有頗多的餐廳和超市。前台小哥服務非常好，入住當天電梯壞了，他一個個的幫忙把行李箱搬到客房，離開當日還送了兩瓶水解渴👍🏻👍 至於房間設施略嫌私隱度不足，廁所門是透明玻璃的，中間部份有磨砂稍作保護，而廁所門對外位置是全身鏡，若能更改門的材質就好了。