Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)

Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store) recensioner

Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)

No.47 Youdian Road, Shangcheng District, Hangzhou, Zhejiang, ChinaVisa hotellinformation
Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)
Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)Qiyue Song Heritage Hotel (Hangzhou West Lake Hubei Intime Store)
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Gästrecensioner

9.2/10
Enastående
3175 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.2
Renlighet9.2
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Alla recensioner(3175)
Positiva recensioner(3069)
Recensioner med foton/video(1617)
Vänlig personal i receptionen(844)
Nära shoppingområde(411)
Praktiskt för shopping(394)
Utsökt frukost(332)
Snygg design(139)
Utmärkt restaurang(61)
Fantastisk rumslayout(57)
Utsikt över avskild sjö(43)
Negativa recensioner(106)
itspamsohwhat
Sleep Tatami
Bodde på okt. 2025
Ensamresenär
4 recension
9.0/10
Utmärkt
Publicerades 2 nov. 2025
Booked the tatami room with no windows. Overall was comfortable but toilet and shower room door is shared so water splashes out after shower. Shower flow is good, water is warm and air-conditioning is strong. Bed and pillows were clean and comfortable as well. Staff were pleasant and helpful. Place is near In77 mall and 7 minutes walk from train station. No lack of good food and drinks in the neighbourhood.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på sep. 2025
Reser med vänner
3 recension
10/10
Enastående
Publicerades 3 nov. 2025
Very close to tourist spot, shopping mall (in77), and metro. The staffs are very nice and supportive. The reception is on 7th floor and guest rooms are on 4-6th floor.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
Anonym användare
Sleep Tatami
Bodde på sep. 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 6 nov. 2025
The hotel is located in a very strategic area, close to Hubin 77 and West Lake, making it convenient for shopping and sightseeing. The room was exceptionally clean, with no signs of dust or mold. However, the tatami room type is more suitable for two guests due to its size and layout. The staff provided excellent service throughout our stay. They were courteous, attentive, and always willing to assist — from helping us with parcel arrangements to carrying our luggage. Every request was handled promptly and professionally. Overall, a pleasant and satisfying experience. Highly recommended.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
Gästanvändare
Sleep Tatami
Bodde på okt. 2025
Affärsresenär
22 recension
9.0/10
Utmärkt
Publicerades 7 nov. 2025
Good location, right beside west lake. Plenty of food options and convenience stores nearby.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
usapyon
Deluxe-tvåbäddsrum
Bodde på sep. 2025
Familj
66 recension
5.5/10
Publicerades 10 nov. 2025
The hotel didn’t have a twin bed room that I booked. First they asked me to move to the room with tatami but I needed beds. They offered me another room with one bed and placed extra bed in the living room as alternative. The room is not new and nice as it looks on the picture. The location was good but the room smelled like sewage and it was quite noisy. Also there is only one elevator and it’s so slow. Everyday you need to go to the front desk to renew the room card and it’s so annoying. I rarely give bad review but I really don’t recommend this place at all.
Översätt
Svar från boendet: 尊敬的貴賓,非常抱歉您在本次入住中遇到了房間異味和需要換房的問題,這無疑影響了您的休息體驗,我們對此深感歉意。對於您指出的問題,我們高度重視。酒店始終將客人的入住舒適度放在首位。在接到您的反饋後,我們的前台同事第一時間為您安排了房間調換,並希望能儘快彌補您的不快。關於房間的異味問題,我們已經通知客房和工程部進行徹底的排查與處理,包括加強通風、深度清潔及檢查相關設施,以確保此類情況不再發生。感謝您的寶貴意見,您幫助我們發現了服務中的盲點。我們衷心希望這次不愉快的經歷不會影響您對酒店的整體印象,期待在您下次光臨時,能為您提供一次真正舒適滿意的入住體驗。
Lian Chi Yan
Wind Lotus·Elegant Twin Room (Closed-door Zen Meditation + Woven Heart Cotton Harmony)
Bodde på sep. 2025
Par
3 recension
10/10
Enastående
Publicerades 23 okt. 2025
Comfy room ❤️ Good location, walking distance to 西湖, nearby got a lot of restaurants, also walking distance to a few night market 👍 Good service 👍
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
Gästanvändare
View Twin Room|Utsikts-tvåbäddsrum
Bodde på sep. 2025
Familj
2 recension
9.5/10
Otroligt
Publicerades 14 okt. 2025
The best location with reasonable price. I used to live in Hangzhou near this hotel for over 10 years. This hotel is one of the best location by West Lake and city center. I would strongly recommend this hotel if you come to visit this beautiful city and lake. Although the hotel is not big, but room is big and clean; very good front desk people and friendly staffs. Nice breakfast, Walking distance to everything, west Lake, downtown, restaurants, subway, shopping, etc. only shortfall is a small elevator.
Översätt
Svar från boendet: 【酒店離西湖僅300米】太感謝您這麼細緻的好評和推薦啦!很開心我們的位置、環境和服務能讓您滿意~關於電梯的問題,我們也會留意優化通行安排。期待您常回來,也祝您在杭州遊玩愉快!
Gästanvändare
Sleep Tatami
Bodde på aug. 2025
Par
13 recension
9.0/10
Utmärkt
Publicerades 14 sep. 2025
Nice clean room and good location. Good breakfast. Only 1 elevator in hotel was very slow waiting all the time
Översätt
Svar från boendet: Dear Guest,We sincerely apologize for failing to provide you with a satisfying stay during your recent visit to our hotel. We deeply regret that [you encountered issues such as poor service/facility problems/hygiene concerns—please replace with specific complaints mentioned in the review] and that this experience did not meet your expectations, as well as our own quality standards.Upon receiving your feedback, we have immediately shared it with the relevant departments. We are conducting a thorough review of the situation, providing additional training to our staff (if applicable), and taking urgent measures to fix the problems (e.g., repairing faulty facilities/strengthening hygiene checks). We are determined to prevent similar issues from happening again.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på aug. 2025
Familj
2 recension
10/10
Enastående
Publicerades 23 okt. 2025
Good location, walkable to west lake and near to the mall.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
Gästanvändare
Broken Bridge Parent Child Extra Large Bed Room (Jutang Su Ying+Tian Zi Shu Window)
Bodde på apr. 2025
Familj
1 recension
10/10
Enastående
Publicerades 11 maj 2025
Very near to West Lake西湖and just beside Yin Tai Shopping Mall, we get the large room and strongly recommend u to get it because it is limited edition. We also booking for Tatami but not that recommend because just Rm10 different.
Översätt
6/8
Svar från boendet: 尊敬的賓客:感謝您入住酒店!通過您地點評和描述, 這次旅程給您帶來的幸福感呼之欲出。 這是我們酒店追求的方向, 也將成為我們繼續努力,不斷進取的動力, 期待下次為您服務!西湖宋胤酒店位於杭州市中心繁華的延安路龍翔橋,周邊商場圍繞休閑玩樂應有盡有,毗鄰西湖步行僅五分鐘,歡迎預訂入住旅行打卡。
Gästanvändare
Wind Lotus·Elegant Twin Room (Closed-door Zen Meditation + Woven Heart Cotton Harmony)
Bodde på sep. 2025
Familj
5 recension
9.5/10
Otroligt
Publicerades 2 nov. 2025
Fantastic location and the tatami rooms are just so lovely. Extremely friendly breakfast and cleaning personnel. Front desk could have been more helpful but maybe to be expected in a big city.
Översätt
Svar från boendet: 【酒店離西湖僅300米】為您省去了不少路途上的時間和精力,讓您可以隨時親近西湖,領略它四季不同的美。春天能賞湖邊垂柳依依,夏天可看荷花映日別樣紅,秋天能觀湖光山色與金黃落葉交織的美景,冬天還可能邂逅斷橋殘雪的浪漫。同時,周邊配套設施也很完善,購物、餐飲都十分便捷。我們會繼續保持,為您提供更舒適的住宿體驗,歡迎您常回來看看。
ZonaJo
Nanping Yinwan Suite (Deep Bathtub+Multi Functional Bed)
Bodde på apr. 2025
Par
12 recension
8.0/10
Mycket bra
Publicerades 24 juni 2025
The hotel was near the west lake and surrounded with food and malls, convenient and comfortable.
Översätt
Svar från boendet: 尊敬的賓客:很榮幸您在我們酒店度過了愉快的時光!您的滿意和好評是我們最大的驕傲。謹記您支持和熱情,期待您的再次光臨。西湖宋胤酒店位於杭州市中心繁華的延安路龍翔橋,周邊商場圍繞休閑玩樂應有盡有,毗鄰西湖步行僅五分鐘,歡迎預訂入住旅行打卡。
DalangBeii
Broken Bridge Parent Child Extra Large Bed Room (Jutang Su Ying+Tian Zi Shu Window)
Bodde på mars 2025
Familj
4 recension
10/10
Enastående
Publicerades 24 apr. 2025
nice location just a walking distance to in77 and xihu , room was very big and comfortable, got a small room for chilling and eating
Översätt
Svar från boendet: 尊敬的賓客:感謝您入住酒店!通過您地點評和描述, 這次旅程給您帶來的幸福感呼之欲出。 這是我們酒店追求的方向, 也將成為我們繼續努力,不斷進取的動力, 期待下次為您服務!西湖宋胤酒店位於杭州市中心繁華的延安路龍翔橋,周邊商場圍繞休閑玩樂應有盡有,毗鄰西湖步行僅五分鐘,歡迎預訂入住旅行打卡。
Anonym användare
Broken Bridge Parent Child Extra Large Bed Room (Jutang Su Ying+Tian Zi Shu Window)
Bodde på mars 2025
Reser med vänner
20 recension
10/10
Enastående
Publicerades 23 apr. 2025
Lovely rooms, well sized, just by the West Lake. Lots of food and shops in this area!
Översätt
Svar från boendet: 尊敬的賓客:非常感謝您選擇我們酒店入住並留下好評。能為您此次入住帶去舒適和美好的回憶,我們感到榮幸之至,酒店全體員工唯有以更加專業及用心的服務,真誠對待每一位賓客,才能回報您如此的表揚與肯定,酒店的發展離不開您長期的支持與厚愛,真誠期待您的再次光臨!祝您及家人一切安好天天開心!西湖宋胤酒店位於杭州市中心繁華的延安路龍翔橋,周邊商場圍繞休閑玩樂應有盡有,毗鄰西湖步行僅五分鐘,歡迎預訂入住旅行打卡。
Anonym användare
Broken Bridge Parent Child Extra Large Bed Room (Jutang Su Ying+Tian Zi Shu Window)
Bodde på feb. 2025
Par
8 recension
8.0/10
Mycket bra
Publicerades 2 apr. 2025
The hotel is just right next to the shopping mall IN77, and walkable distance to the West Lake. Superb location. Booked a room with window, but is actually kinda fake? The window is open to a sealed space, feels like an enclosure. The bathroom is poorly designed, everytime after the shower, whole bathroom gets flooded….
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您對酒店的支持,沒有得到您全5分好評我們非常遺憾!您原本訂的雅緻大床是部分有窗且窗户跟房間面積比較小,無窗的面積會大一些,我們也是為了讓您住的舒服我們這邊是優先安排無窗房型的,您這邊覺得房間不太滿意也可以隨時聯繫前台人員給您調換的哦!也感謝您指出我們的不足,我們會努力做到更好,更加用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!