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Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.7
Service3.9
Renlighet3.6
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Negativa recensioner(11)
Ahmet Seri
Deluxerum
Bodde på Juli 2024
Res med vänner
7 recension
4.5/5
Utmärkt
Publicerades 30. Juli 2024
The rooms are clean and well-maintained. The location is very good. It is close to all the touristic places in Hanoi. It is within walking distance to all of them. The staff is very helpful and kind. They helped with all the issues. (taxi, restaurant recommendations, places to visit and tours)
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Chitsone
Deluxerum
Bodde på Juni 2024
Res med vänner
5 recension
1.0/5
Publicerades 18. Juni 2024
One of the reception ( speak english) when we arrive at hotel we request one room early check in and we are welling to pay additional charge, after that we told this lady, we are not sleep tonight because tonight we go sapa that why we use only this two room for shower . After discussion she agree to give one room early check in without charge because we are not sleep tonight ,we reserved two rooms , second room she will give 11AM as per conversation. After that we take the shower and we go sideseeing for Hanoi area, we asked reception 2nd rooms what time can we get ,for this time her conversation is totally different for first conversation. She gave this one room early check in That why she cannot give second rooms for my booking. They gave one rooms and they take my money for two rooms charge. we asked her why you didnot tell me before we agree the early checkin, she is lied the what she say befor her conversation infornt of his manager and we donot want to argue that why we left the hotel and after side seeing finished we came back in hotel . This time this lady told me aoplogize for this morning case because of her manager is infornt of her that why she canot give complimentary early checkin. Why she give early checkin without approval and we take the shower her conversation was change because of manager, very bad experience and this hotel took our second one room charge didnot provide room.
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Gästanvändare
Bodde på März 2024
Familj
3 recension
3.7/5
Publicerades 5. Apr. 2024
Accommodation was clean but a little tired. The water pressure in the shower wasn't good. It was located in walking distance to the Old Quarter.
The staff were lovely and couldn't be more helpful. For the price it was good accommodation.
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Virtual Travel 2023
Bodde på Dez. 2023
Familj
6 recension
3.0/5
Publicerades 29. Dez. 2023
It was ok.
Översätt
Gästanvändare
Bodde på Dez. 2023
Ensamresenärer
2 recension
2.7/5
Publicerades 30. Dez. 2023
Very friendly staffs. Other than that, avoid the hotel. Dont trust the pictures, the room was in the worst condition. There were stains on the blanket, pillow. The slippers provided were the most disgusting ones I have ever experienced. After you check out, one of the staff pleads to give a good rating, so I assume that's why the rating is high on trip.com
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Jennifer
Bodde på Dez. 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 23. Dez. 2023
Great location for the Old Quarter - everything within walking distance including the famous train street. The service was fantastic- super friendly and helpful.
This is very good value for the price that we paid.
Översätt
Eli Zuchini
Bodde på Nov. 2023
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 12. Nov. 2023
I had a good rest there, my air-conditioned was not so good, but at the same time, there was a fan doing a good job. For the price I paid, I guess I made a good choice. The staff was very nice and helpful!
Översätt
Gästanvändare
Bodde på Dez. 2023
Par
2 recension
5.0/5
Enastående
Publicerades 15. Dez. 2023
Good location. Simple, clean place to stay. Friendly staff.