Grand Naniloa Hotel, a Doubletree by Hilton recensioner

Great clean rooms and very comfortable , wonderful amenities.

This hotel is so terrible,despite charging me for exorbitant charges for resort fees, valet and asked them to clean up my room,hotel front desk told me I need 24hr. notice.It sucks. This is the only hotel responded me like that in my 30 years of of EXPERIENCE.Never book on this hotel again and spread their actions to my friend family and public.

Good but old

Have a great stay at the hotel, nice view, close to the beach.

The Restaurant doesn't have special menu, just expensive. But, the scenery is pretty good. The pool is used only by kids. So, we wanted to use it, but we didn't. And, I felt it's for adults who drink alcohol. So I don't recommend young adults.

Loved the service they have there especially the 24h valet parking they offer. The first room I got was not really well as it feels very dusty, but they were very quick and offered a new room for me. I wanted a balcony and upgraded myself to it. One issue is the minor noise of some kind of engine at night especially when it’s quiet in the room. Definitely will be back to this hotel.

Not good experience at all.

The service was very terrible when I looked on my checking paper it said balance I pay at the hotel is $46.00.But it was a different story when I checked in they told me I would have to put $100.00 deposit which I didn’t even get back my deposit.They double charge me 46.00 twice.This is one hotel the bed was dirty look like the bed wasn’t even made.The carpet was very dirty.No nice scenery.I will never recommend anyone to go to this hotel.They make it look amazing in the pictures but it’s not what you see on the pictures.

希洛這邊最好的酒店了，但充其量也就是個三星級。前台的服務還不錯，入住就送逸林特色的🍪。主餐廳食物的味道很好，韓式牛排飯 炸雞 Poke都不錯，但是同一個餐廳的早餐服務很拉垮，入座等待很久才有人服務，對亞洲人和白人的服務有很明顯的區別對待，服務員也是看到我有情緒後主動打了折，希望可以改善此類問題吧，吃個早餐三波亞洲客人都發了火，也是問題很嚴重了。還有一點，酒店不提供水，甚至都不告知你哪裡可以得到水，我半夜被渴醒，自己去健身房才喝到水，簡直離大譜。要玩火山和看雲海的，玩完趕緊走，Kona那邊的度假村稍微好些。

前台態度很友好，check-in和check-out的時候都熱情地詢問是否需要新烤的曲奇🍪～ 餐廳小哥介紹食物也很詳細，推薦的loco moco味道不錯👍 酒店房間陳設比較陳舊…衞生還不錯～

因為離機場和火山公園距離很近、入住這家酒店。客房沒有打掃、電梯的躁音大、從服務和設施方面、三星級酒店的水準。仃車比較方便、每天衹有25美金。歺廳的料理味道不錯。

第二次來大島 第二次入住希爾頓DOUBLE TREE ,一切都是那麼方便 ，觀星追火山看到水邊的Ne’ne .酒店看落日、聽海濤 ，海里游泳 。扮美人魚 被救起 。。。

為了看火山和天文台訂的這個酒店 酒店坐落的位置很好 衞生：不行 入住的時候發現浴缸有毛髮 而且g層有垃圾臭味 設施：電梯老舊 臭

餐廳早餐服務特別慢，上菜半小時，想把咖啡換成外帶，衹需要換個杯子就可以，服務員答應的很快，然後不知道去哪了，我等不及直接走了