The Fullerton Ocean Park Hotel Hong Kong recensioner

So relaxed to be back Never disappointed We went to Jade have dinner and lunch. Impressive service and food. Andy at Jade is professional and that’s why we dined for both dinner Monday 1 and lunch on Day 2 View from The pool and the rooms have been unbeatable Looking forward to return to relax and enjoy

Stunning Hotel with amazing facilities and our second time. They are majorly understaffed on reception and now have some weird rules like children should wear lifejackets in the pool. No 5 star property asks people to wear a life jacket. Also they blocked the pool for 2 hours for some mermaid photo shoot with no prior intimation. Then closed it for 3 more because it was dirty and needed cleaning. I paid extra to upgrade and they would not even waive the upgrade fee. This is now likely more of a bulk package cheap tourist deal to neighboring nations and not representative of the Fullerton brand.

Excellent location, cleanliness, service and facilities. Great breakfast with many options available. Would recommend especially if going to Water World.

[rating the balcony room as we got upgraded] Everything was pretty much perfect and the experience is one of a kind. - The room is spacious, ultra modern (bathroom is just amazing), equipped with cutlery, fridge, and all the necessary. - The view on the sea (from bedroom, balcony) is absolutely stunning and so is the view on the marina (from bedroom and bathroom) - Bedding quite comfortable and easy access to light and curtain from bed - Breakfast best-in-class - swimming pool one of the best in HK - friendly staff Only thing is this is very big hotel so need to queue at checkin and also a bit at checkout

Free shuttle bus from ocean park mtr to the hotel.all the room are sea view, the food and service of the chinese reastaurant ,jade, is very good.

Spacious room with 2 double beds. Excellent view with. Great for family! Hotel is clean and quiet. Swimming pool is the best! However there is no water bottle provided in room as there is a water machine at the corridor. Swimming pool closed during rain storm. Restaurant food is good but the service was bad. Parking costs aboutHKD 500 per day. There is also free shuttle bus operated from the hotel to ocean park. Except the restaurant staff service then overall it’s a good and worth to stay holiday hotel!

Buffet and breakfast also prepared and presented well, space and decoration also sound to give a relaxing moment, sea view of the room also attractive

Always lovely staying at this hotel! My family’s favourite hotel! So clean, efficient service and amazing views!

We love this place as our staycation hotel 😍 We will always choose this awesome hotel over other hotels.

1. Nice Pool Awesome pool view overseeing with the Aberdeen Channel and sea. Not overcrowding or rowdy at all in the morning. There is a separate water-play area for toddlers and slides for bigger kids. Sufficient life vests provided and life guards are in place. 2. Breakfast We topped up for breakfast on last day at a high price (though slight discount are given for hotel guests). To our shocking dismay, there is nothing much to choose and eat for 4 of us (my elderly mother, big sister and my 6yo girl)! You can see from our picture how pathetic the foods we have on plates. Especially for a 5-star hotel standard!! There are zero international cuisine and dessert/mini cakes for selection; and the Japanese sides are simply off without any sushi or ramen counter. Also, we are not seated at the main lobby area with the wide seating but placed in a further up seating section that are without much view and maximised space with many tables. Spent close to S$200 for this standard?! Total waste of my money!! 3. Shuttle Bus Upon checking in hotel, the staff never mention to me about the shuttle bus. So only when we decided to go to Ocean Park then I purposely enquired on night before. Wish their staff could be more helpful, otherwise more signage to point or direct the way. 4. Guest Room Our room is furnished in classy style that are refreshing and pleasing to the eyes matching the great ocean view. However, it is a little cramped after we repositioned the chairs, to fit in our 4 luggage leaving only 1 tight pathway to walk up and down the room. Also the lamp shades are unbearable to look at, really rusty and disgusting.

The place is great for bringing kids to Ocean Park and stay overnight.

Staff attitude- Reservation staff Vincent Tang was so passionate when handling our inquiries! F&B - all food items from Jade (Chinese restaurant) was so awesome! The food quality could be kept although we had them at the room. Facilities - gym room and swimming pool are well maintained and clean.

We go staycation with our kids of 18month this time. After booking the hotel here, we sent email to the hotel telling them we will have a child accompanied with us and ask them to arrange the related setting in the room. However, when we check in and ask for any setting for our kids. The hotel arrange nothing in this regards. We need to arrange the stuff one by one from the housekeeping. It’s ridiculous of this service for this kids friendly hotel!!!

Room service not facilitated Slow response as requested equipment But the swimming is best view in HK