12126-12 Higashikata, Ibusuki City, Kagoshima Prefecture, 891-0404, JapanVisa hotellinformation
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Gästrecensioner
4.5/5
Utmärkt
142 recension
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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.6
Renlighet4.6
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Ka Ki
Hanano-To Västerländsk Stil Rum
Bodde på okt. 2024
Familj
9 recension
2.5/5
Publicerades 25 jan. 2025
far from station and one 2-3 shuttle bus per day so better drive. staff are friendly. however, food are not great, rooms for improvement. the sunamushiri onsen is a great experience but other onsen are below average. wifi coverage not enough as it only cover the main building. the satsuma tenshokan next door is a wonderful building.
Översätt
Svar från boendet: Thank you very much for staying with us.Your feedback will be used to improve our services in the future.We apologize for the inconvenience caused by the number of shuttle buses and Wi-Fi.Although it is difficult to increase the number of shuttle buses, we will make every effort to improve the service to make it more convenient for our guests,Regarding the Wi-Fi, we have immediately contacted the department in charge and informed them to improve the situation.Regarding the meals, we will take your comments seriously and pass them on to the head chef for future reference.We are very pleased to hear your compliments about our staff despite this incident.We also thank you for experiencing our sand steaming hot springs, which are rare in the world.As for the efficacy of the Suna-Mushi Onsen, the heat from the Suna-Mushi Onsen is transmitted throughout the body, which improves blood circulation. This warms the body,It is said to improve sensitivity to cold, stiff shoulders, and back pain.The sand baths at the hotel are cleaned with hot water after the end of business hours, so you can use them with peace of mind.Thank you very much for visiting the Satsuma Lore Museum, which is located on the premises of the hotel.Here, we have on permanent display mainly historical materials and traditional crafts such as Satsuma porcelain and Satsuma faceted glass.The Italian restaurant Fenice is open for lunch only on weekends and holidays.Please stop by if you have a chance.We look forward to seeing you soon.
Gästanvändare
Hanano-To japanskt rum
Bodde på feb. 2025
Par
2 recension
5.0/5
Enastående
Publicerades 9 mars 2025
Excellent ryokan hotel with excellent service, amenities and food. The outdoor/ indoor public baths (onsens) are one of the biggest and most amazing I have ever seen. Although there are many rooms and guests, the service is unparalleled so you don’t experience long queues anywhere. There is a museum in the hotel compound if you are bored!
Översätt
Mable
Satsuma-Kyakuden japansk-västerländsk stilrum
Bodde på jan. 2025
Familj
7 recension
3.7/5
Publicerades 16 feb. 2025
A nice and comfortable hotel. The hotel should inform this booking website about dinner option and allow customers to choose between Italian or Japanese cuisine.
Översätt
Svar från boendet: Thank you very much for staying with us.We are pleased to offer you a choice of Japanese kaiseki dinner or Italian dinner. It is difficult to contact our guests consistently from reservation sites outside of Japan. We hope you will consider making reservations through our official website next time. We look forward to serving you again.
Luca
Hanano-To Västerländsk Stil Rum
Bodde på juni 2024
Par
22 recension
5.0/5
Enastående
Publicerades 24 juli 2024
Great hotel with amazing Japanese mood
Översätt
Svar från boendet: Thank you very much for staying with us this time. We are delighted that you had a comfortable stay. The hot springs and sand spa are also cleaned and maintained daily to ensure your comfort so we look forward to using them again if you have the opportunity.
Bmm
Satsuma-Kyakuden japansk-västerländsk stilrum
Bodde på juli 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 30 aug. 2024
great place to stay in Ibusuki!, It's a big resort with onsen, large public bath area, swimming pool, and many restaurants. the hotel staff is very nice, there are a few cantonese speaking staff in the hotel, who are extremely helpful! the hotel sandbath needs an extra pay, but it's worth the convenience. recommended for family for a relaxing trip
Översätt
Svar från boendet: Thank you very much for staying with us.We are delighted that you had a relaxing stay at our hotel.Please rest assured that we have overseas staff in every department of the hotel.Also, our hotel has the Genroku bath and the Suna-mushi hot spring baths attached to the same building, so you can move smoothly from one to the other.Research has proven that Ibusuki's sand steaming has a detoxifying effect three times greater than that of regular hot springs, It is especially effective for neuralgia, rheumatism, back pain, and joint pain.In addition, the museum's steamed sand spa experience is an all-weather experience, where the sand is heated from underneath by the heat of the hot spring source and experienced indoors, As with the hot spring, the sand is cleaned daily, the sand is washed in hot spring water, and the sand is replaced regularly, We clean the sand baths daily, wash the sand, and change the sand periodically, just as we do with hot springs, to ensure a safe and comfortable stay throughout the year.Thank you very much for your stay.
Gästanvändare
Satsuma-Kyakuden japansk-västerländsk stilrum
Bodde på mars 2024
Res med vänner
11 recension
4.7/5
Otroligt
Publicerades 9 apr. 2024
Awesome hot spring and service, even includes waiter speaks Chinese and English. The hotel is a bit aged, but with everything you need and the sand bath is highly recommend for people haven’t tried it before. The Satsuma museum locates within the hotel area is also worth for visit if you want to spend some free time around the area
Översätt
Svar från boendet: Thank you very much for your stay.We are glad that you visited the museum within our premises.We have prepared a self-service coffee service on the terrace, and we look forward to welcoming you again.
Yuen
Rum i japansk-västerländsk stil(rikyu)
Bodde på mars 2024
Par
5 recension
4.2/5
Mycket bra
Publicerades 30 apr. 2024
This place is very suitable for a family to visit. The service is as thoughtful as always.
Översätt
Svar från boendet: Thank you very much for staying with us this time. We are delighted that you had a comfortable stay. The hot springs and sand spa are also cleaned and maintained daily to ensure your comfort so we look forward to using them again if you have the opportunity.
Gästanvändare
Hanano-To Västerländsk Stil Rum
Bodde på nov. 2023
Res med vänner
13 recension
5.0/5
Enastående
Publicerades 10 jan. 2024
Nice and comfortable resort; beautiful beach; first time experience hot sand bath in the hotel. Really enjoy.
We are very lucky to have a passionate Taiwan trainee at the reception to help us going around the resort as we don't speak any Japanese.
The breakfast buffet is delicious with many choice.
Definitely would like to visit again and spend more days there next trip
Översätt
Svar från boendet: Thank you for choosing our hotel. We are delighted to hear that you were satisfied with your stay at our hotel. Thank you for your kind words to our trainees. We will continue to improve our service and the quality of our breakfast and dinner.We looking forward to serving you again.
Samuel
Hanano-To Västerländsk Stil Rum
Bodde på apr. 2022
Par
2 recension
4.7/5
Otroligt
Publicerades 28 juni 2022
Great onsen hotel with a beautiful museum in the in-house vicinity. Rooms were spacious. We traveled over golden week so all restaurants were fully booked and we had to resort to the ramen shop in the basement.
Översätt
Svar från boendet: Thank you for staying with us. Please note that it is not possible to add dinner on the same day unless you book a half-board which includes dinner and breakfast. We recommend booking half board in advance. On the hotel's official website, you can choose to reserve a detailed cooking pattern. Please consider it next time. We are looking forward to the day we can meet you again.