Somerset Maslak Istanbul

Somerset Maslak Istanbul recensioner

Somerset Maslak Istanbul

Maslak, Maslak 1453 Maslak Distict, Taşyoncası Sok. No: 1 C15, Sariyer, Istanbul, 34485, TürkiyeVisa hotellinformation
Somerset Maslak Istanbul
Somerset Maslak IstanbulSomerset Maslak IstanbulSomerset Maslak Istanbul
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Gästrecensioner

8/10
Mycket bra
97 recension
Verifierade recensioner
Läge och interiör8.2
Bekvämligheter7.2
Service7.9
Renlighet8.7
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Alla recensioner(97)
Positiva recensioner(30)
Recensioner med foton/video(5)
Utmärkt vistelse!(9)
Vänlig personal(8)
Utmärkt läge(4)
Negativa recensioner(4)
Hunnedspokes
Deluxestudio
Bodde på dec. 2024
Affärsresenärer
3 recension
9.5/10
Otroligt
Publicerades 31 jan. 2025
Stayed only one night. Used the gym it was good. The staff people working at the front desk was professional. Everything about the place was professional. Enjoyed my stay. Thank you for your service. But please work on your breakfast selections.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We strive to deliver excellent guest service. Therefore your feedback is highly appreciated. Please be assured that all related departments have already been informed about the issues you raised to ensure no similar lapse in standards recurs. We are looking forward to your next visit. Kind Regards,Sebnem TanritaniAsst. Guets Relations Manager
erceme
Penthouse med 3 sovrum
Bodde på feb. 2025
Res med vänner
1 recension
9.5/10
Otroligt
Publicerades 14 apr. 2025
Very good location
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We strive to deliver excellent guest service. Therefore your feedback is highly appreciated. We are looking forward to your next visit. Kind Regards,Sebnem Tanritani Asst. Guest Relations Manager
Pigeon from London
Bodde på mars 2024
Familj
5 recension
8.5/10
Mycket bra
Publicerades 17 juni 2024
It was really clean and they gave us a free cot bed for our baby. It’s family friendly.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor
Kwalee
Bodde på mars 2024
Affärsresenärer
1 recension
8.5/10
Mycket bra
Publicerades 29 apr. 2024
The hotel was really nice and cozy, felt right at home, the staff were super helpful.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor
Orazio
Bodde på feb. 2024
Affärsresenärer
13 recension
7.0/10
Publicerades 13 apr. 2024
Hotel was ok, position is difficult, big room near supermarket
Översätt
Svar från boendet: Dear Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We hope to have the opportunity to serve you again on your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor
Thayeb
Bodde på aug. 2024
Affärsresenärer
2 recension
9.0/10
Utmärkt
Publicerades 9 okt. 2024
Good location and services
Översätt
Svar från boendet: Dear Thayeb, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager
han
Bodde på dec. 2023
Par
17 recension
10.0/10
Enastående
Publicerades 27 jan. 2024
Everything was great. Clean room. Nice and friendly staff.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor
Erdim
Rum Executive med 3 sovrum
Bodde på sep. 2024
Res med vänner
3 recension
8.0/10
Mycket bra
Publicerades 4 dec. 2024
Big rooms
Översätt
Svar från boendet: Dear Erdim, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are looking forward to your next visit. Kind Regards, Ufuk SerabGeneral Manager
Koray17
Takvåning med 1 sovrum
Bodde på apr. 2025
Res med vänner
1 recension
7.0/10
Publicerades 21 maj 2025
Otelde ki olanaklar yetersiz. Tekila bardağı istiyorsunuz yok likör bardağı yok. Otel de yemek yok. Dışarıdan söylüyorsun resepsiyona inip almak gerekiyor. Bence odalar geniş ve güzel ama ayrıntılar ve araç gereç yönünden çok zayıf . Kilimalar sadece sıcak üflüyor piştik. Yani hiç memnun kalmadım.
Översätt
Gästanvändare
Bodde på juni 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 1 aug. 2024
非常好 環境好 地理位置方便。設施比較新，客廳 陽台 廚房 基本設施一應俱全，使用方便 舒適。酒店人員服務熱情，及時解決問題。強烈推薦。
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager
Gästanvändare
Bodde på juni 2024
Familj
1 recension
8.5/10
Mycket bra
Publicerades 1 aug. 2024
乾淨利落，滿意👍
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager
Nutsnbolts
Bodde på okt. 2024
Res med vänner
15 recension
4.5/10
Publicerades 8 nov. 2024
房間正常，但很多設備不能用，熱水器蓋子打不開，洗手盆去不了水，房間沒有紙巾。 位置去哪裡都塞車超過一小時 千萬不要去旅遊區 全堵死
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to rate your experience with us. Our goal is to ensure all our guests are delighted by their stay in our hotel and I am very concerned that we fell short of your expectations on this occasion. First of all, we are sorry to learn about the technical problems you experienced. If you had reported it to our guest services team, we would have taken action to fix this or change the room.I would like to invite you to contact me directly to share your experience in detail since all guest feedback is extremely important for us in our effort to continiously improve our levels of service and facilities. I hope that we will be able to welcome you back again at Somerset Maslak Istanbul. Kindest Regards, Sebnem Tanritani Asst. Guest Relations Manager
Gästanvändare
Bodde på sep. 2023
Familj
1 recension
10.0/10
Enastående
Publicerades 28 okt. 2023
Ben ve Ailem tedavi amacıyla hastanemize yakın olması sebebiyle bu oteli ilk defa tercih ettik. Fakat iyi ki tercih etmişiz. Resepsiyonist arkadaşların tamamı , kapıda görevli personelin tamamı , temizlik ekibi , kısaca tüm otel personeli muazzam derecede güleryüzlü, yardımsever ve profesyonel . herşeyi ile mükemmel bir otel. Kendizi evinizde gibi hissediyorsunuz. Gözünüz kapalı tercih etmenizi tavsiye ediyorum.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor
gizem
Bodde på feb. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 24 mars 2024
1 gece -2gün konakladık. Herşeyden çok memnun kaldık. Bir dahaki seyahatimizde yeniden aynı yeri tercih edeceğiz.
Översätt
Svar från boendet: Değerli Misafirimiz,Zaman ayırıp görüşlerinizi bizimle paylaştığınız ve Somerset Maslak İstanbul'u tercih ettiğiniz için çok teşekkür ederiz.Konaklamanızın iyi geçmiş olması bizleri çok memnun etti.Bizleri, güzel yorumlarınıza layık gördüğünüz için müteşekkiriz.Umarız bir sonraki ziyaretinizde sizlere tekrar hizmet verme fırsatımız olur.Saygılarımızla,Şebnem TanrıtanıMisafir İlişkileri Şefi
Gästanvändare
Bodde på maj 2024
Affärsresenärer
1 recension
3.7/10
Publicerades 8 aug. 2024
房間沒熱水；下面的酒吧在凌晨四五點關門，沒關門時跟着蹦迪，關門後街和酒客一起狂歡 其他很不錯🙃
Översätt
Svar från boendet: Dear Valued Guest, Thank you for Somerset Maslak Istanbul and sharing your feedback with us. Your thoughts and opinions are very important for us as we strive to continually improve the experience of our guests.I appreciate your comments about the noise problem you faced during your stay. Since we are located in a very lively district and close to entertainment facilities, there are occasions when some of our rooms are affected by noise coming from outside, even though we have soundproof rooms. We continually monitor the noise level outside especially from the entertainment facilities in the evenings and make necessary calls and arrangements to decrease the noise level as much as possible for the comfort of our guests. Please accept my sincere apologies that we were unable to do this effectively on this occasion. For your next stay, please contact us directly at the hotel and we will be happy to allocate you one of our quietest available rooms at the time of your reservation. I hope that we will have the opportunity to welcome you back to our hotel soon.Sebnem TanritaniAsst. Guest Relations Manager