Outrigger Koh Samui Beach Resort

本來我很喜歡outrigger 但是前台服務真的太差，我們第一天入住説滿了衹安排1樓的邊角位置給我們，然後我説我訂了4晚，但是我分開了2個訂單，我想住樓上，他們説我後天再過去，我也告訴他我想第二個訂單住上面，結果後天我去前台續訂單，説想換樓上前台説不行，前台是個女的，她的理由是滿了，首先我很確定酒店還沒滿，因為平台顯示還能預訂，其次，我已經前兩天説想要更換樓上，但是很明顯她忽視了我這個需求，很氣憤，我換酒店續住了，很少寫差評，但這個1樓位置真的早上很吵

The room floor was screeching, the property was not beachfront but advertised as beachfront. It’s a hotel with cheap owners not focused on services rather focused on charging customers for everything they could. The coconut water was also charged during breakfast. The staff on the reception was very unhelpful at night. I would never recommend anyone to stay in this hotel

We chose this hotel because we wanted to experience Lamai from Chaweng Beach area. The hotel is definitely beautiful and has a lot of things you might need. It’s definitely children friendly, with many different pools and a games room, children’s club, etc. the games room has things for adults as well such as a pool table, table tennis and table hockey. To do things in the hotel, it is all quite completed through their app, where you can book your reservations and order extra amenities you might need e.g. slippers. The pool and beach are on the opposite side of the road but don’t let this put you off because it isn’t very far and the service is wonderful. There was some amenities such as ear buds, shower cap, etc. which I thought would be in the room but there wasn’t. If you need these, you may need to ask reception. The prices are the pool are quite expensive but I guess it’s what should be expected with a hotel like this.

Very elegant hotel but didn’t realise the larger pool and lounge area is across a main road. But overall good location. Cleanliness is good. I got a garden view room right at the back but then they changed it because there was too much noise and I couldn’t sleep. Staff are friendly. Private beach area. They have kayaks and paddle boarding free for guests as well as yoga. Plenty of shops and restaurants nearby and about a 15 min walk to lamai night market. Would stay again.

Amazing hotel, nice staff, pool and beach clean and quiet !😊

Really nice hotel, friendly staff & great location for hanging out or using as a base to travel the island