Lyxhotell i Stolitjna Obsjtina

"Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food."

"Superb location. In the city centre. Historical palace. Modern interior designs of the rooms. Soft & fresh bed sheets/towels. Big rooms. Spotless clean. Great amenities with gym. Delicious with big variations of breakfast. Helpful and great staff. Fast check in & out. Walking distance to all landmarks of the capital. Public transportation is only 1-2 min walk. The only thing that miss were the absence of extra tooth paste and tooth brush. The rest were ok. Highly recommend. Definitely comeback here soon."

"Great classy hotel. Very friendly and helpful staff. The outdoor ”wintergarden” is a great place to have a drink or lunch. The location is excellent in Sofia city center"

"Great stay, hotel was was really premium and fantastic service from the staff Breakfast and room service was high quality Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis Would highly recommend!!!"

"Bästa fem stjärniga egendom i Sofia händer ner. .Rummet var rymligt med modern och minimalistisk design men fortfarande mycket funktionellt.Det finns även en skillnad mellan badrummet till resten av rummet så det kändes som att stanna i en juniorsuite istället. ...anläggningarna var fantastiska, den bästa inredningspoolen jag någonsin har varit.Den var utrustad med all a aqua teknik som ger så många massagealternativ.Det finns också två typer av bastu, ett saltrum, ett ångrum och till och med ett isrör fyllt med is. Maten på hotellrestaurangen var fantastisk. Tjänsten var så bra eftersom jag var mycket frustrerad och hängd eftersom QR-koden och TV-ordersystemet inte fungerade och jag ringde restaurangen upprepade gånger och ingen tog upp. Så jag gick ner och talade med Daria, som lyssnade på mina farhågor och personligen tog mig till restaurangen så att jag kan beställa något från restaurangmenyn som jag verkligen ville ta tillbaka till rummet som inte borde göras. Diana från In Room Dining kom till och med för att leverera mat till mitt rum för mig, vilket faktiskt inte var hennes jobb.Jag kände mig tittade efter och behandlade mig som en gäst i en femstjärnig fastighet. För att ta upp det beslutade vi att äta lunch på hotellrestaurangen efter att ha checkat ut och träffat Vladislav, som gav oss en fantastisk service från mat till dryck.Absolut perfekt. Jag kommer säkert tillbaka för att stanna här nästa gång jag är i Sofia och rekommenderar det till alla som kommer till Sofia."

"The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious."

"Nice garden which they have for breakfast area. But the staff this time wasn't that great at the restaurant."

"Alright hotel. Strange decorations. It used to be a Sofia classic, built by a famous Japanese architect. They still kept tye nice Japanese garden. The restaurants are nice too. Breakfast was adequate, thought not copious. Close to the metro, nice views."

"Hotellet har omfattande faciliteter, inklusive restaurang, pool och gym. Personalen i receptionen var också mycket vänlig. Rummen var rymliga, och även om inredningen hade en något retrokänsla, var den övergripande upplevelsen utmärkt."

"It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions."