Lyxhotell i Hakone

"A heaven for car lovers, and I'm lucky to be able to visit this place, and also enjoy the drive experience with a top-up. Location is slightly away from everything so you are stranded unless driving (you should be), and you're just minutes from Gotemba with so much choice for food and drinks compared to the hotels choices that were in my opinion limited and costly. Lastly, as the hotel was a part of the museum, it was a bummer that we had to pay to enter the museum despite the high cost of the hotel."

"Check in took quite some time as there were many guests checking in at 3pm. The hotel has a western ryokan feel. It has 2 onsens which they alternate between men and women and I suggest going to both. The one on level 5 has a waterfall view. Dinner was buffet style and the variety was great. I super love the fresh Sashimi, the miso soup, the tempura and sushi, snow crab etc. Room was clean and spacious with our own outdoor Onsen bath. Would love to come back."

"Excellent hotel, very clean rooms, excellent service, very kind and helpful, felt like home. The grounds are very beautiful, the onsen is relaxing. I liked everything."

"Hmmmmm where do I begin. From the moment we arrived to the second we left, we could not have had a better time. The private onsen is the highlight of the trip. The spacious room and the beds on the beds they were so comfortable that we had had looked up the supplier and paid a visit to their store in Tokyo. Would definitely stay here again and totally worth it."

"Jag bokade det till min mamma och sa att hotellet var väldigt rent och fint. Även om det inte är lika bra som hotell i Tokyo, är det ett mycket bra hotell nära Mount Fuji. Andra hotell har kackerlackor och så vidare. Detta hotell är mycket rent och har inga insekter."

"I hope they improve the direction information because we were stranded there with out transportation to the train station on Saturday morning. Thank God for Mr. Hiroyuki who volunteered to drive us to the station to go on our way. The place is beautiful but needs more activities and entertainment."

"Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish."

"Great private room spa, facilities new and clean, excellent buffet breakfast with a lot of food options, will visit again next time"

"Destination resort. Amazing views from the top of the hill. Beautiful and well tended garden and greenery on the property. The maitre’d of the restaurant runs it like a well oiled machine. Conprehensive wine list including highly rated Japanese reds. Service staff are attentive and bi/tri lingual. Michelin star level service. Chef is impeccable too."

"AMAZING hotel. We booked two nights here towards the end of our two weeks trip and it was the best decision ever! Hotel was very clean and cozy. Staff were very attentive and kind. We could only book this room as this was the only available room at the time of my booking. I'd preferred a different room. But to my surprise I LOVED the room. The view of the mountain and autumn leaves were amazing. Even my husband who couldn't care less about nature and view in general fell in love. He soaked in the hot spring tub 3 times an hour for several hours! We both loved it. We could grab a dvd in the lobby to watch. I grabbed harry potter second and third movies to watch. How relaxing. Dinner and breakfast were delicious! And shuttle service to Kowakidani train station were a huge convenience! Would love to come back and book a different type of room in the future!"