Lyxhotell i Osaka

"Have had a great time on 20-21/12. The staff is very nice, willing to talk with you and with smile. Especially the girl in carpark ran to me and help my luggage when I arrived. Nanami san is also a very nice girl! Merry Christmas and happy new year 2026❤️"

"We have just completed our final day in Osaka, and our stay at your hotel has been nothing short of exceptional. The property and its facilities are outstanding—immaculately clean, well maintained, and thoughtfully designed. The service throughout our stay has been truly impressive. I would like to especially commend the Bellman team on the 1st floor. They consistently offered assistance with genuine warmth and never hesitated to help with anything we needed. In particular, the tall gentleman from Myanmar (my apologies for not asking his name) stood out for his excellent service. Regarding check-in, although there was an initial oversight in reconfirming our booking benefits and communicating certain details, this was quickly resolved when we approached the counter again and met Kiki. He handled everything with calm professionalism and a refined, welcoming manner that reflects the standards of a luxury hotel. I would also like to highlight the Chat Service team. Before our arrival and throughout our stay, they responded promptly and efficiently through the LINE application, assisting with every request—including detailed information about Osaka. Kudos to your entire Front Office team. Our afternoon tea experience, with a window seat and wonderful tea selection, was another highlight. It made our last day truly memorable. We highly recommend it to future guests. Well done to the Patina Osaka team. We will definitely return."

"Service was impeccable. The amenities were a thoughtful reflection of the four seasons brand. Service was unintrusive yet surprisingly attentive"

"Very nice Hotel good stuff a little outdated compared to the four seasons, but that being said it’s the Ritz so it was good. I do not recommend the Michelin star restaurant breakfast buffet very good. I would not come here again, but if you are into old vintage settings then this is for you, still giving up five stars but no comparison to the four seasons"

"Extremely bad service especially for a luxury hotel. Air-condition in room was hardly working, very suffocating for summer. Explained it to the night receptionist. Who immediately replied why could we bear with it on the first night. Sent a fellow service staff who stuck a temperature rod deep into the vent to show the air con was working fine. Couldn’t understand that there was no wind. On the check out day, asked the concierge on the ground floor to help book a bigger taxi in the morning as there were more people and bags. The person replied “yes, yes, yes”. Came back in late afternoon to confused looks."

"What a surprise that Hotel Nikko Osaka is kind of 5 stars services to us . A welcome warmth anniversary chocolate gift box on the table when we walk into the room. The room might look tiny but not really I can tell that. They have smart design on the long couch sofa with ample space below , thus we can open up luggage and put under the couch sofa . So smart and Neat design! Overall service is 5 stars like . They have plenty of counter with fluent English speaking staffs . No worries for foreign who can't speak Japanese. Highly Recommend to purchase room with breakfast along . They have provide both Japanese style and Western mix Japanese style buffet at different level . We have tried both restaurants for the different breakfast days . Overall Experience is superb ! Last but not least , we managed to purchase way bus ticket from Hotel to Osaka Kansai Terminal Airport that limo bus services by the Hotel Nikko !!! So convenience for us once again !!!"

"Fantastic Hotel, very clean very spacious and they cannot do enough for you, very handy location being 50 m from the main airport to Nanda railway line, you don’t hear the railway line and we got a room on the 24th floor with fabulous views over the harbour, would not hesitate to recommend this hotel to anyone especially if you want to tour around and see the surrounding towns, I can’t think they will be a better hotel in a better location in Osaka 10 out of 10 for me"

"Excellent location next to Namba Parks and the Namba Nankai station, easy walk to nearby shops and great access to shopping and everything you need, with a great view! Very friendly staff, great amenities with Nespresso capsules and teas. Will come back again!"

"Väldigt nytt och rent, superbekvämt läge, precis vid utgång 5 från Ryoku station, 5 minuters promenad till Outlet Shopping Mall, 10 minuters promenad till havet, 1 station från Kansai flygplats. Kan inte hitta något bättre ställe som det, perfekt för den första eller sista dagen på resan. Och det har en varm källa! Och det har en buss till flygplatsen (endast på morgonen)! Kan inte bli bättre! Kommer garanterat tillbaka."

"Excellent location above Osaka Takashimaya, linked to Namba Station directly by lift. Getting to the hotel was abit confusing using google maps until we figured it out. Overall their location makes for ease of shopping & convenient offload the bags in the hotel room. The check in desk was very professional & the bath tub was European size (we booked twin beds). Of the 3 hotels that we booked in Osaka (&Here Namba, Universal Port Vita, Swissotel), Swissotel was the only hotel that could read & execute our consistent requests to push the twin beds together so our toddler could sleep in the middle. Thumbs up for their professionalism. There was also a pair of kid slippers laid out for our kid. There is a friendly hotel bar (free entry, subject to opening hours in afternoon) on level 9 that allows one to play retro video games like Mario & board games etc. Our kid throughly enjoyed their hotel bar games. As Swissôtel is a business hotel, there is no water pitcher in the room & no ice dispenser room. The toilet is a combined one-room facility. However, the rooms are quiet, the water pressure is great & everyone slept really well. Thanks Swissotel"