Makkah Clock Royal Tower, A Fairmont Hotel recensioner
Makkah Clock Royal Tower, A Fairmont Hotel
King Abdul Aziz Rd, Endowment, Ajyad Street, Al Hajlah, Makkah, Makkah Province, 21955, Saudi ArabiaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9.1/10
Utmärkt
176 recension
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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter8.9
Service8.9
Renlighet9.2
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Alla recensioner(176)
Positiva recensioner(164)
Recensioner med foton/video(47)
Utmärkt vistelse!(50)
Utmärkt service(33)
Utmärkt läge(30)
Rent och städat(19)
Praktiskt läge(11)
Utsökt frukost(9)
Utmärkt för affärsresor(7)
Negativa recensioner(12)
BiancaAriel
Tvåbäddsrum Deluxe(haram)
Bodde på mars 2025
Familj
42 recension
8.5/10
Mycket bra
Publicerades 3 apr. 2025
Duschkabinen i badrummet är liten, men två duschmunstycken är praktiskt placerade. Vattentrycket är högt. Duschvatten har runnit in i badrummet, men det finns ingenstans att rinna av.
KälltextÖversatt av Google
6/20
Svar från boendet: Kära Bianca, Vi vill tacka dig för att du valde vårt hotell för ditt besök i Mecka och för att du rekommenderade oss till andra resenärer. Vi är verkligen glada att höra att vi har lyckats överträffa dina förväntningar. Men när det gäller badrummets storlek och underhåll, vill vi försäkra dig om att din feedback har skickats till berörd avdelning för att vidta alla nödvändiga åtgärder. Vi hoppas att vi får se dig som vår gäst snart igen. Med vänliga hälsningar, Makkah Clock Royal Tower, A Fairmont Hotel.
Ballistic Impact
Signature Room Twin Kaaba
Bodde på mars 2025
Familj
2 recension
10/10
Enastående
Publicerades 17 juni 2025
Fantastiskt hotell med enastående utsikt över Masjid Al Haram. Barnen var väldigt trevliga att bo där.
KälltextÖversatt av Google
Svar från boendet: Kära gäst, Tack för att du litade på Makkah Clock Royal Tower, A Fairmont Hotel. Vi är glada att höra att vår unika utsikt över Masjid Al-Haram och Kaba har gjort din vistelse oförglömlig. Vi ser fram emot att se dig igen. Med vänliga hälsningar, Makkah Clock Royal Tower, A Fairmont Hotel.
Kassim Ahmed Mohamed
Trebäddsrum Fairmont med stadsutsikt
Bodde på aug. 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 16 sep. 2025
Location not very but it is ok other Hotels are better location than this staff were very good food same every day if you are more than 3 to 5 days you will get bored for food very good clean I will recommend my friends but expect a bit of working or pray inside the Hotel which is good location you u can c ka’aba
Översätt
Svar från boendet: Dear Kassim, Our main concern is our commitment to guest satisfaction. That’s why we appreciate your feedback regarding our food, location, services and staff. We will be more than glad to discuss any concerns given and promise to exceed your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Yifan tw
Fairmont Gold Junior Suite Kaaba
Bodde på dec. 2024
Reser med vänner
35 recension
9.5/10
Otroligt
Publicerades 23 jan. 2025
I stayed room number 2510. All good. Great views and good breakfast and location.
Översätt
6/14
Svar från boendet: Dear Yifan, we are glad you are satisfied with our room view, breakfast and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!
Aza De Kaza
Studio Rum Tvåbäddsrum Haram
Bodde på nov. 2024
Familj
4 recension
10/10
Enastående
Publicerades 16 dec. 2024
Wonderful experience upon check-in and throughout our short stay for Umrah. They allowed us to check in early at 12pm. Nice view of Haram from our room.
Översätt
Svar från boendet: Dear Aza, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review. We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments about check-n process and view will be shared with the rest of the team as it means a lot to them. Our hotel team looks forward to welcoming you back very soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Mohammad Zainal
Rum Fairmont King med stadsutsikt
Bodde på mars 2025
Par
4 recension
2.0/10
Publicerades 27 apr. 2025
Due to sudden travel restrictions requirement mandated by Government for Resident, I requested refund for couple of times but was rejected and unsuccessful. I have a booking a month ago before the announcement of restrictions to enter Makkah. Very disappointed. Nothing special in this hotel that I recommend at all.
Översätt
Svar från boendet: Dear Mohammad, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your experience about payment process, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Gästanvändare
Trebäddsrum Fairmont med stadsutsikt
Bodde på feb. 2025
Annat
1 recension
10/10
Enastående
Publicerades 2 apr. 2025
Love the Fairmont hotel! Been here a good few times, comfy beds and pillows, i would recommend cleaning out the dust on the AC units and Windowsills, but will be back as it’s one of my favourite hotels to stay in mekkah.
Översätt
Svar från boendet: Dear guest, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards room amenities as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding room cleanliness have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Moonyhoney
Trebäddsrum Fairmont med stadsutsikt
Bodde på aug. 2024
Familj
28 recension
9.5/10
Otroligt
Publicerades 22 sep. 2024
It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.
Översätt
Svar från boendet: Dear guest, as this is not typical of our room service, we are glad you enjoyed our location, staff service and room cleanliness, as we continuously work to provide excellent service to reach our guests' satisfaction. We hope to have the opportunity to serve you again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Jaser Aqeedi
Trebäddsrum Fairmont med stadsutsikt
Bodde på feb. 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 22 mars 2025
Not bad. The A/C system is not clean at all and carpet inside room is too old and cause a severe allergy for me.
Översätt
Svar från boendet: Dear Jaser, Thank you for taking the time to share your experience at Makkah Clock Royal Tower, A Fairmont Hotel. We will ensure the delivery of your Air conditioner cleanliness and room amenities renovation concerns to the relevant department. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Sokhibbek
Stadsutsikt Studio-tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 25 jan. 2025
Perfect!
Översätt
Svar från boendet: Dear Sokhibbek, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Atifgz
Fairmont Gold 2 sovrum svit Haram
Bodde på dec. 2024
Familj
15 recension
10/10
Enastående
Publicerades 31 jan. 2025
Best experience in Makkah Fairmont hotel .. will recommend to all.. Mr saber and Mustafa abdul and Mehmood ur Rehman and Asif and sayoom was best housekeeping team.
Översätt
Svar från boendet: Dear Atif, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Saber, Mr. Mustafa, Mr. Mehmood, Mr. Asif and Mr. Sayoom as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
ASIF AIYUB PATEL
Junior King Suite-Haram View
Bodde på jan. 2025
Reser med vänner
4 recension
8.0/10
Mycket bra
Publicerades 8 mars 2025
Location excellent service slow reception service check in to much time waiting in reception
Översätt
Svar från boendet: Dear Asif, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the services and check-in process have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Mohamed Ghania
Junior King Suite-Haram View
Bodde på dec. 2024
Familj
6 recension
10/10
Enastående
Publicerades 12 jan. 2025
That was great experience hotels was incredibly clean, staff were so friendly and nice, amenities were well maintained, overall good experience
Översätt
Svar från boendet: Dear Mohamed, Thank you for the perfect rating about staff service and hotel cleanliness. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.
Khan Mansoor
Trebäddsrum Fairmont med stadsutsikt
Bodde på juni 2024
Familj
9 recension
8.5/10
Mycket bra
Publicerades 5 juli 2024
Service and staff very good. Furniture, carpets and overall condition of hotel require a redo. Lamp damage, sink damage. Challenging and Confusing room and parking lifts. SAR250 parking fee per night.
Översätt
Svar från boendet: Dear guest, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our hotel services and staff services, as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the furniture, room and parking prices have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Rayes
Rum Fairmont King med stadsutsikt
Bodde på juni 2024
Par
12 recension
9.0/10
Utmärkt
Publicerades 6 juli 2024
Great location for quick access to the Haram. Breakfast is perfect alhamdullilah. Staff are all welcoming and very helpful mashallah.
Översätt
Svar från boendet: Dear Rayes, we are delighted to hear that our staff services, location and breakfast have made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.