Jalan Raya Senggigi, Klui2, Pemenang, Kabupaten Lombok Utara, Malaka, Lombok, West Nusa Tenggara, 83353, IndonesiaVisa hotellinformation
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Gästrecensioner
8.2/10
Mycket bra
41 recension
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Verifierade recensioner
Läge och interiör8.3
Bekvämligheter8.1
Service8.3
Renlighet8.3
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Alla recensioner(41)
Positiva recensioner(35)
Recensioner med foton/video(8)
Vänlig värd(5)
Negativa recensioner(2)
Gästanvändare
Superior-tvåbäddsrum
Bodde på maj 2024
Ensamresenär
11 recension
3.0/10
Publicerades 17 juni 2024
The bedsheets were so dirty, I had to ask the staff to change them, even afterwards they were still not very clean. They did not have towels for the hands nor for the feet so after the shower you just wet your room.
Even the beds by the pool were not clean it looked like it had bird poop on it. The bathroom was really unpleasant, old, and was not the cleanest.
They were supposed to clean my room when I was out but that did not happen.
I had to extend my my stay, and my room was changed, there was no comparaison between the two room. The second room was way cleaner, the bathroom was fine and I had TOWELS!
The staff was helpful , despite the fact that one of them was lying to my face many times, they made me pay 350k for laundry which is 20€ when I never paid more than 100k before. When I asked how much was the laundry the staff told me 50k, it’s only when I came back to get it that he told me it was per kilos so I will have to pay 350k.
Of course they « could not » give me my money back.
I would find another hotel if I were you, they always want to scam you and take advantage of you !
Svar från boendet: Dear Mrs. DiligunyuanaWarmest Greeting From Diva Lombok ResortThank you for taking the time to leave a review during your stay at our hotel. We apologize for the inconvenience you experienced during your stay. Your feedback is very important to us for improvements in the future. We look forward to seeing you again on your next visit. Thank you very much.Best Regards,Diva Lombok Resort Management
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Annat
1 recension
8.5/10
Mycket bra
Publicerades 22 nov. 2024
인니에서 마무리 휴가에 방문한 가성비 최고에 호텔입니다. 승기기 센트럴 접근도 양호하고 린자니 라이딩도 오토바이 사장님께 대여해서 즐겁고 행복한 시간 보냈습니다. 룸 컨디션에 민감한 분이시면 좋은 리조트 선택하시지만 가성비 좋은 서비스 원하신다면 추천드립니다. 길리 가신다면 방살도 30분 정도면 도착합니다.
Svar från boendet: Dear Valued CustomerFirst we'd like to thank you for your time, for your kindness, for everythink, and ofcourse we do appreciate this Valuable review.We do understand it and its really meaningfull to us, we do it with love.hope to see you next vacation. Best RegardsGede, *the guys who gave you that adaptor*
Gästanvändare
Deluxerum
Bodde på jan. 2024
Reser med vänner
4 recension
8.5/10
Mycket bra
Publicerades 26 feb. 2024
Untuk shower terlihat kotor dan air dari shower krluar kurang keras. Untuk fasilitas yang lain sudah bagus dan nyaman
Svar från boendet: Thank you so much for your review.Beautifull picture.we do appreciate it, it means a lot to us,Love from diva
Gästanvändare
Superior-tvåbäddsrum
Bodde på sep. 2023
Reser med vänner
50 recension
9.0/10
Utmärkt
Publicerades 26 okt. 2023
Отель не новый, но чисто и всё есть (холодильник , чайник, телевизор, кондиционер, наборы для душа и чая, горячая вода). Вместо пододеяльника простыня. Расположение не удобное: на пляже в отлив сложно искупаться, нужно около 50 метров идти по острым камням и обломкам кораллов. Рядом нет никакой инфраструктуры, только одни отели. Но поесть в отеле можно вкусно, быстро и по обычной цене. Завтраки только без мяса. Сервис традиционно хороший.