Hennessy Park Hotel recensioner

Svar från boendet: Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologise for any inconvenience you experienced. Regarding your booking, there was an unexpected error on the online travel agency’s system on that day, which affected the reservations. As a result, guests had to book directly with us to ensure the correct rates. We understand that this may have caused frustration, and we regret any inconvenience it may have caused you. Additionally, we apologise for any miscommunication regarding the cruise. I would like to clarify that it was Kreety who assisted in arranging the cruise. We strive to ensure all our guests have a seamless experience, and I regret that this was not your initial impression. Your feedback is valuable to us. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Best regards, Ludovic Lagesse, General Manager

Svar från boendet: Dear valued guest, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and had such a positive experience with our staff and dining services. Our team will be delighted to hear your kind words. Did you have the chance to enjoy a relaxing spa treatment at our I Spa club? Perfect to chill out and rejuvenate. We look forward to making your next stay just as memorable! Warm regards, Ludovic Lagesse – General Manager

Svar från boendet: Dear valued guest, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our cuisine and exceptional service. Our staff are delighted to know they made a positive impact on your stay. Did you also have the chance to try our delicious pastries from Rocher Coco? They’re a favourite among our guests! We hope to welcome you back soon. Warm regards, Ludovic Lagesse – General Manager