Millennium Downtown New York

Official check-in was 4 pm check out 11am. Was told to check in at 8pm. Requested for connecting room, staff claimed that helped and blocked for us, but the next room was given to others. Staff lied, did not block it yet assigned different floors, and told us to take it or leave it. Platinum member price costs more than regular price and hotel website price. I paid a pricy and unpleasant experience stay.

1. Poor WiFi 2. Unstable hot water for shower 3. Excellent view and location 4. Excellent doorman

Worst experience, unfriendly, huge hidden charges out of contract, old, dirty, phone didn’t work,lifts didn’t work, bar was closed most of the times. It had nice views for all they are worthy when nothing else is in place. Stay away

Location is great, our room view is awesome ! (27th floor) Doorman is friendly and useful. We reach the hotel in the morning but early check-in are not allowed. So front staff asked me to pay deposit and check-in later (4.00 pm). When I’m back the hotel, other front staff asked me to pay deposit again. But I told her that the hotel already charged me in the morning. She still confirms that there are no record in the system. I also proved her with bank msg on phone. After manager comes and re-check again and my case is ok. And deposit (200$) will be return after checkout (about 15 days for international bank). It s on pending now. Hope there are no issues for my deposit again. Another point is hotel parking, it is renovated right now. But you can find another parking nearby. And location is great , subway is very close. Im really like this hotel :)

Nice hotel

Beautiful view of the oculus and World Trade Center!!