Hilton Garden Inn New York Central Park South-Midtown West

The housekeeping will be only be done on alternate days without topping up the mineral waters and water station to get drinking water.did ask to tidy up of the room, unfortunately its not happened.The room a little bit small but walking distance to time square manhattan, new york

The location was excellent. We were near the Times Square, Rockefeller Center, supermarket, food trucks, one-dollar pizza place, restaurants, bakeries, and few blocks from Central Park. There were also nearby subway stations so commute was no problem. We had 2 free bottled water on arrival and if you need more, it costs $3 each. How I wish they would refill the coffee and tea pods though when used though. I liked how they have 24hr open shop in the lobby where you can checkout the items yourself but most didn’t have prices or couldn’t be looked on the computer we didn’t bother. The room was clean but the cabinet needs fixing. We had one with broken cabinet door. Small appliances include coffee pod machine, microwave, and hair dryer. View was good, we were on the 30th floor and I enjoyed looking outside the window. What I liked best was the breakfast. Overall, I’m still happy to stay here on my next NY trip 😊

### 萬豪完勝希爾頓！ 我無法相信萬豪和希爾頓僅相隔 165 英尺（約 0.03 英里），體驗卻天差地別。萬豪入住時貼心地提供了免費瓶裝水，而希爾頓卻要收 8 美元一瓶。希爾頓的電梯因所謂的“水災”全部停運，而僅僅一牆之隔的萬豪卻一切正常、有條不紊地運行。從踏入大門的那一刻起，萬豪的微笑服務便讓人倍感温暖。當工作人員詢問我是否需要幫忙拿行李時，我竟然猶豫了一下——因為在希爾頓，我的行李曾因電梯故障遲遲無法送上樓。上次參加會議時，我行程緊張，不得不選擇地理位置優越的希爾頓，結果光是等電梯就花了 17 分鐘！對於商務出行的旅客來説，千萬別選希爾頓。無論是在中國湖南，還是紐約曼哈頓，我的入住體驗都令人失望至極。房間隔音效果極差，幾乎無法入眠！説實話，如果在這樣的一線城市、發達國家，萬豪都能全面碾壓希爾頓，那已經説明瞭一切。更別提退款問題了——希爾頓三晚的房費高達五位數，我訂的還是帶陽台的房間。結果因為他們所謂的“水災”，至今仍未退款！如果不是今天親自拖着行李走進了萬豪，我簡直不敢相信自己在希爾頓經歷的這一切。 ### Marriott Completely Wins Over Hilton! I can't believe the stark contrast between Marriott and the Hilton just 165 feet （0.03 miles） away. At check-in, Marriott provided complimentary bottled water, while Hilton charged $8 USD per bottle. The elevators at Hilton were out of service due to alleged "flooding," yet somehow, despite being just one wall apart, everything at Marriott was running perfectly. From the moment I walked in, I was greeted with warm smiles. When asked if I needed assistance with my luggage, I hesitated for a moment—because at Hilton, my luggage was stuck downstairs for ages due to the elevator delays. Last time I stayed at Hilton for a conference, I had an urgent schedule, yet I waited 17 minutes just for an elevator. Especially for business travelers, never choose Hilton. My experience has been consistently disappointing—whether in Hunan, China, or Manhattan, New York. The soundproofing is terrible! Honestly, if a Marriott can outshine Hilton in a first-tier city of a first-world country, that speaks volumes. And let's talk about refunds—three nights at Hilton cost me five figures, and I booked a room with a balcony. Yet, due to their so-called "flooding," I still haven't received my refund. If I hadn't personally walked into Marriott today, I wouldn't have believed the difference between these two hotels.

El hotel está muy bien ubicado y la habitación es preciosa. Las vistas eran una pasada. La pega es que limpian cada par de días y, en mis 5 días, resulta que por mi habitación pasaron el cuarto día por la tarde y ya. El desayuno no vale nada la pena, SÚPER ESCUETO y CARÍSIMO para lo que es. Los ascensores tardan bastante, pero algo guay es que tienen máquinas de hielo en algunas plantas y tienen lavandería (de pago) para que pongas tu lavadora. El personal bien, normal, menos una chica que fue increíblemente amable.

エレベーターはフロントに電話しないと10分ほど待たされます。あとシャワーが ぬるかったです。ロケーションは最高です。

房間床1.5兩個，一家三口剛好合適。就是沒什麼服務，幾大個行李箱也沒有幫忙拿，自力更生。第二天居然忘記打掃衞生。衹能説這裏住着不管去上城下城還是很方便坐車10多分鐘走路去大都會博物館30分鐘上下。