Gästanvändare
16 oktober 2024
I had the pleasure of staying at The Ned Nomad this summer, and it was nothing short of exceptional. From the moment I arrived, I was greeted by the warm and welcoming staff, but special recognition must go to Kim at Guest Services. She truly went above and beyond to make my stay unforgettable. She was always available to answer my many questions and truly made me feel like I was staying with family, not just at a hotel. Kim’s warmth, attention to detail, and genuine care made my stay unforgettable. What really stood out was her commitment to ensuring every aspect of my experience was seamless. Whether it was handling special requests, offering insightful recommendations for exploring the city, or just ensuring everything was perfect with my room, she handled it all flawlessly. Her genuine hospitality made a world of difference, and it’s clear she’s passionate about what she does. Kim and the entire Guest Services team are truly a cut above, excelling in every area from concierge-level service to anticipating needs I didn’t even know I had! A special thanks to Kim’s son William as well, whose kindness and hospitality added to the wonderful family atmosphere. It’s the little touches like this that make The Ned Nomad my absolute favorite hotel in New York City. The staff here doesn’t just provide great service - they make you feel like you’re part of something special. The Ned Nomad has officially won my heart! Can't wait for my next visit!
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