Doubletree by Hilton New York Times Square West

The room is nothing like the hotel photos. It was dark as there are only the bedsides lights and small light in the entrance. The bedside lights are of different color. There is no drinking water, no fridge in the room. The elevators are wore out and have holes on the wall?! It is a very busy hotel but the front desk has usually one person when I was here. Always need to wait.

Room is clean and tidy just bit small Location is good can easily go to times square Around the area there are lots of restaurants to choose

The location is a bit of a walk from Times Square and when walking back at night, I was aggressively approached by a black male who was yelling “do not walk here” and he lunged towards me causing me to jump back. The room was relatively clean with basic amenities provided. Housekeeping is only done after 4pm for my room but might differ for others. Early check in is available at a cost (cannot remember whether it’s USD100-150) when I called to enquire ahead of my stay. Not an issue as I could leave my luggage at the hotel in the morning and check in at 3pm.

Decent hotel and compact rooms. No kettle to boil some hot water for tea. Hotel staff asked us to use the coffee machine to boil water instead but it is no good as the water carries the coffee smell. Lobby not big and packed with stored luggages. Very central location & close to Times Square. Got lots of restaurants nearby.

A good value stay for Manhattan. Room space was acceptable for NYC, the aircon was great and the staff were friendly, if a little overwhelmed by large numbers of people in the lobby. I think some of this was caused by the elevator system.

Check in process was fast and easy. The lobby was cramped though. The room itself was clean and tidy with a comfy king bed. The area around the building is not the best though.