Hyatt Place New York Chelsea

Good stay at hotel. Room was nice, it wasn’t too spacious but view was great. The elevators worked pretty smoothly and I never had to wait to long. The service was decent and staff friendly. Overall I would give my experience an 8/10.

hotel room is small (17 sqm), but practical. Included breakfast is a nice feature even though it is chaotic at times. Staff is super friendly and helpful, definitely a feature to mention. Room service a bit funky ... one day our soap (not even half used) was gone without replacement, one day only one shower towel, ... and one day a bottle of cleaning detergent was left in the room. The elevator logic would need some overhaul ... with 40+ floors and 4 elevators, it took sometimes up to 15min to catch an elevator (going down), and once inside and full it still stopped at every floor (some more clever logic - not the hotel's fault, but the elevator manufacturer's) announcing that it is full and people standing outside should wait for the next available one. Overall, even with the critical points mentioned, the expectations were met.

This hotel is very good. I would recommend it to all. Firstly the location is very useful. Since it’s in the middle it’s not too far from any of the attractions that you’ll go and see while in New York. It’s close to subway stations, 6 mins walking depending on which line you want to use. the breakfast is good, options are plenty, seating area is plenty. Hotel staff are very helpful, kind. I enjoyed my stay here and would for sure recommend it.

Great stay at Hyatt Chelsea! Night view of NY skyline is amazing, and it’s close to metro stations and shopping districts.

hotel staff service terrible&lift works very slow

Service is terrible. Especially receptionist. Very unhelpful