Gästanvändare
25 februari 2025
The bad - The bedding was uncomfortable such that I only got 2 hours sleep and woke with a sore neck. And I have no prior back/neck issues or issues sleeping on other beds/pillows. The great - every person who works for this hotel was a 10/10. Absolutely impressive and fantastic. The level of professionalism and service here are 10/10. That extends to the check in, the concierge, the restaurant downstairs, the bar, security - everyone was the best of the best. My only complaint is I got a lousy night of sleep because the pillows were horrible, the bed average, and the bedding average. For the premium you pay to stay there, I expect at least a good night’s sleep on great bed/bedding. I called after my business was complete and after I checked out. I was told a manager would call me back. Never received a call back as promised.
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