Homestay Legoland 8-10pax D’Pristine 07

Homestay Legoland 8-10pax D’Pristine 07 recensioner

Homestay Legoland 8-10pax D’Pristine 07

Lebuh medini utara, D’pristine residence, Iskandar Puteri, Johor, 79100, MalaysiaVisa hotellinformation
Homestay Legoland 8-10pax D’Pristine 07
Homestay Legoland 8-10pax D’Pristine 07Homestay Legoland 8-10pax D’Pristine 07Homestay Legoland 8-10pax D’Pristine 07
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Gästrecensioner

3.8/5
Bra
39 recension
Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.4
Service3.8
Renlighet3.7
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Alla recensioner(39)
Positiva recensioner(34)
Recensioner med foton/video(13)
Praktiskt läge(6)
Konstig lukt i rummet(4)
Utmärkt läge(4)
Negativa recensioner(5)
Anonym användare
Standardlägenhet med stadsutsikt (rökning, luftkonditionering)
Bodde på dec. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 15 dec. 2024
Location just beside legoland, room and toilet are clean and tidy. Clear instructions given. Suggestion for the owner to install hanger in the toilet, allow cloth hanging.
Översätt
Khaizy
Lägenhet med balkong 03B
Bodde på okt. 2024
Familj
1 recension
1.5/5
Publicerades 11 okt. 2024
Dissapointing experience. Whole house smells mushy. Rooms have mould all over. Common bathroom has water dripping from ceiling, tiles missing and water damaged ceiling. Master bathroom has big hole on the ceiling and water heater not working. Place has limited mobile coverage and wifi was not working. Whole place lacks maintenance and uninviting. Definitely avoid in future.
Översätt
Gästanvändare
Lägenhet
Bodde på mars 2024
Familj
1 recension
2.5/5
Publicerades 16 mars 2024
Overall cleanliness can be much better. Mattress sheets, sofa beds looked not clean and have several stains. Towels does look clean too and when used, it does not absorb water. The master bedroom bathroom’s heater was spoilt. the side panel of the sofa bed dropped off and there are several sharp nails protruding so we cannot use it. We arrived ast 11pm so no choice we have to so with the apartment. Except for the nice colourful painting on the walls of the rooms, nothing was nice for this stay. We feedback this to Trip.com and was informed that the hotel does not want to do any refund at all. They are only willing to change room but we have already checked out in the morning so changing room did not work for us. Despite this, hotel does not want to bear any responsibility for all the bad condition and poor experience we had. Fortunately , Trip.com came to us and provided compensation on the hotel behalf. What Trip.com did not only reinforce its a responsible platform service provider, it also gave my great confidence to always book through them.
Översätt
Svar från boendet: 非常抱歉聽到您的不滿意,我們深感遺憾您在我們的住所經歷瞭如此糟糕的體驗。您提到的問題我們會立即進行檢查和處理,確保未來入住時能提供更加清潔、舒適的環境。關於您的退款問題,我們理解您的不滿,並將與Trip.com合作,確保您得到應有的補償和解決方案。我們會認真對待您的反饋,並採取必要措施,以改善我們的服務質量。再次向您致以誠摯的歉意,並希望您能給我們再次機會,以便我們展示我們的改進和優質服務。
Vickywoof
Standardlägenhet med stadsutsikt (rökning, luftkonditionering)
Bodde på dec. 2023
Familj
15 recension
3.2/5
Publicerades 31 dec. 2023
Check in time is at 4pm which is ridiculous, basically we have no time to rest . However the owner texted that it can be checked in earlier if cleaning is done early . But checked in time is still at 2pm plus. The apartment is clean . Come with 2 bedroom with only very basic amenities. Come with washing machines. Toilet door and bedroom door need some maintenance, extremely noisy when open and closed . Come with 2 bed and 2 single mattress and quilt. 2 single mattress and quilt is old and smelly without any quilt or mattress cover . Owner Should change a new one now . Very smelly and unhygienic. Come with a sofa bed which the mattress is so thin, you can feel the steel metal of the sofa bed while sitting. Is really impossible to sleep on the sofa bed . Owner should change all those basic amenities to an acceptable one. Need to park at level 5 which the carpark ram up to level 5 is extremely narrow and dirty . Really need good driving skill to drive up the car park . 2 abandoned building beside this apartment which make this building a bit creepy and eerie when at night or even daytime . Construction seems to have stopped for quite some time . This apartment is near Legoland with security guard at ground floor and level 5 .
Översätt
Svar från boendet: 尊敬的顧客,感謝您選擇入住我們的民宿,並分享您的寶貴意見。我們非常重視您的反饋,以確保提供更好的服務。關於您提到的一些問題,我們深感抱歉。我們將立即採取措施解決衞生間和卧室門的噪音問題,並確保進行及時的維護。此外,我們會更換那兩張單人床墊和被子,以保持衞生和舒適度。對於沙發床的床墊,我們會考慮升級以提高睡眠品質。同時,我們會檢討並更新基本設施,確保它們符合更高的標準。關於車庫通道的問題,我們將密切注意並採取措施改善。至於附近的廢棄建築,我們將盡力改善周圍環境的舒適感。我們誠摯地感謝您的反饋,您的意見對我們非常重要。如果您有其他建議或需要進一步的協助,請隨時告訴我們。期待再次歡迎您的光臨。
ydnaC
Standardlägenhet med stadsutsikt (rökning, luftkonditionering)
Bodde på dec. 2023
Familj
5 recension
4.5/5
Utmärkt
Publicerades 28 dec. 2023
8mins walk to Merdini Mall and legoland. Easy but super late check in time. The host is easy to deal with.
Översätt
Svar från boendet: "感謝您的評價!很高興您覺得步行至Merdini Mall和Legoland僅需8分鐘,儘管入住時間較晚。我們很願意為您提供方便,同時也很高興您認為與房東的溝通順暢。如果有任何額外的需求或反饋,都請隨時告訴我們。期待再次歡迎您的光臨!"
Mei Yi Chen
Lägenhet med balkong 03B
Bodde på dec. 2023
Familj
6 recension
5.0/5
Enastående
Publicerades 28 dec. 2023
walking distances to legoland theme park,when you use google map,the location is behind map destination
Översätt
Svar från boendet: "您好,我注意到使用Google地圖時Legoland主題公園的位置可能有些偏差。我建議您聯繫Google地圖支持以獲取幫助。另外,您也可以查看其他遊客的在線評價,瞭解他們的經驗和建議。"希望這能幫到您!
J0J0
Lägenhet
Bodde på dec. 2023
Familj
8 recension
2.2/5
Publicerades 9 dec. 2023
Firstly there’s a hole in the ceiling of the bathroom Secondly the aircon keeps turning off couldn’t had a good sleep as I couldn’t sleep without the aircon really bad many more small issues but this are the main issues
Översätt
Svar från boendet: 感謝您分享您的評價,我們對於您在浴室天花板上的問題和空調頻繁關閉的困擾深感抱歉。我們會立即採取措施解決這些問題,確保您在下次入住時有一個更愉快的體驗。如果您有其他具體的問題或建議,我們也非常樂意聽取。再次感謝您的反饋。
Enileda
Lägenhet med balkong 03B
Bodde på nov. 2023
Familj
3 recension
1.5/5
Publicerades 27 nov. 2023
Never will I ever recommend this place.thr unit is run down. No heated water . The linen are dirty. The place smell moldy. Only consultation is walking distance to Legoland without much amenities around.
Översätt
Svar från boendet: 尊敬的顧客,感謝您分享您在我們民宿的經歷。我們對您提到的問題深感抱歉,包括單元的狀況、熱水供應、床單清潔和異味。為了彌補您的不便,我們願意提供 [具體的補償,例如一晚免費住宿、優惠券、或其他福利] 作為我們誠意的表達。我們真誠地希望這能夠彌補您在入住過程中的困擾。同時,我們已經採取了緊急措施,修復了單元,確保提供熱水,加強了清潔工作,解決了異味問題。這些問題不應該發生,我們正在努力確保未來的客人不再遇到相同的困擾。關於周圍便利設施的不足,我們將提供更多相關訊息,以便客人更好地安排行程。非常感謝您的反饋,對我們來説很重要。我們希望您能考慮再次入住,親身感受我們的改進。如有其他問題,請隨時聯繫我們。誠摯問候,Ck bee
Angie Ng33
Lägenhet
Bodde på okt. 2023
Familj
11 recension
5.0/5
Enastående
Publicerades 5 nov. 2023
Had a wonderful time at legoland resort hotel! The proximity to the theme park is a major plus. Hotel room is extremely clean and the staff are very friendly! Would recommend everyone who wants to visit legoland theme park to stay at least a night! Tried the kingdom theme room this time round, will be back for another theme!
Översätt
Svar från boendet: 感謝您選擇我們的民宿並分享您的寶貴經驗!很高興您在樂高樂園度過了愉快的時光。我們一直致力於提供清潔舒適的客房和友好的服務,而且離主題公園的近是我們的優勢之一。期待您的再次光臨,歡迎嘗試更多主題房間!
MOO HON HOONG
Lägenhet med balkong 03B
Bodde på mars 2024
Familj
10 recension
4.0/5
Mycket bra
Publicerades 12 apr. 2024
Not bad still okay
Översätt
Svar från boendet: "非常感謝您的反饋。我們會繼續努力改進,提供更好的服務,期待您的再次光臨!"
Engieho
Standard Balkonglägenhet
Bodde på apr. 2024
Familj
6 recension
3.7/5
Publicerades 7 apr. 2024
The apartment is made up of 2 apartments - a one br, and a two br, each with a living and kitchenette area. However the fridge and tv reside in the 2 br. The two sofa beds have very thin mattresses, and the air conditioning in the master of the 2 br does not work. The shower area in this room’s en-suite bathroom floods. Overall the air conditioning is not cool. The kitchen lacks any cook ware, microwave or toaster but there is enough table ware for very simple meals. Thankfully there is a kettle. This is good for 6 to 10 pax but only for a short stay, and keep your expectations low. For the price per night, you have to expect bare basics. What we loved: the seperate areas living areas and partitions, the sun rise in the morning, and lots of wardrobe space (although not needed). Location is great is you drive or take a grab. Walking to LEGOLAND is great but you might not want to do it with loads of bags and kids as there is no real pavement and doing it was tough for us. Save the effort and spend 10RM on a grab.
Översätt
Svar från boendet: "非常感謝您詳細的反饋。我們很抱歉在住宿設施和服務上未能完全滿足您的期望,尤其是關於空調、淋浴區域、廚房設備以及沙發床的問題。我們會認真考慮您的意見,並儘快進行改進。我們很高興您喜歡獨立的起居區、早晨的日出以及充足的衣櫃空間。對於前往樂高樂園的交通建議也非常感謝,我們會在未來更好地告知其他客人。再次感謝您的意見和建議,期待在未來有機會為您提供更好的住宿體驗。"
april marie chiang
Lägenhet
Bodde på juni 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 8 juni 2024
this apartment is value for money👌 3rooms 2balcony 2living room 2kitchen.
Översätt
Svar från boendet: "非常感謝您對我們民宿的好評!我們很高興您對公寓的性價比感到滿意,並且喜歡我們的3個房間、2個陽台、2個客廳和2個廚房。期待您再次光臨!"
travelisfun
Standard Balkonglägenhet
Bodde på mars 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 14 mars 2024
Good place to stay when u decided to last minute go to Legoland. Budget friendly and spacious, good for large families. Ard 10mins walk from apartment.
Översätt
Svar från boendet: 感謝您的反饋!我們很高興聽到您對我們的住所持積極評價。我們一直致力於為客人提供預算友好、寬敞舒適的住宿環境,以滿足您和您的家人的需求。如果您再次計劃前往樂高樂園,我們期待能再次為您提供愉快的住宿體驗。
Gästanvändare
Lägenhet med balkong 03B
Bodde på mars 2024
Familj
4 recension
1.0/5
Publicerades 11 mars 2024
The smell of the bed and room is terrible. Seems they did not change the bed sheet for a long time. There is no toilet paper in the washroom. The sofa bed also does not have any bed sheet and quilt. The worst ever place I have ever stayed so far. Will not recommend to others.
Översätt
Yean Hang
Lägenhet
Bodde på mars 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 18 mars 2024
Everything ok but air conditioning at living & small room not cold. Have to take care of these
Översätt
Svar från boendet: 感謝您的反饋,我們非常重視您的意見。我們將盡快處理空調問題,以確保您的下次入住體驗更加愉快。期待您再次光臨我們的民宿!