För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.0
Service9.2
Renlighet9.4
Filtrera efter:
Sortera efter:
Alla recensioner(137)
Positiva recensioner(39)
Recensioner med foton/video(8)
Rent och städat(10)
Utmärkt vistelse!(8)
Utmärkt service(7)
Utmärkt läge(7)
Utmärkta rum(6)
Gästanvändare
Deluxe King hörn
Bodde på nov. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 3 feb. 2025
The location and view were great! However, the pool is quite dirty due to lots of birds nesting on the building.
Översätt
Svar från boendet: Dear Guest,Thank you for your positive review of our hotel!! I’m delighted to hear that you found your room to be so comfortable. Ensuring that our guests have a restful and enjoyable stay is one of our top priorities, and it’s fantastic to know that we succeeded in making your room a haven of relaxation.We take great care in selecting our furnishings and amenities to create a cozy and inviting atmosphere, so it’s wonderful to hear that these efforts made a difference in your experience. I apologise for the issue with the pool. I will notify our cleaning team about your comments and ensure that they are on top of the pool cleanliness for future stays.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Smiley Melody
Superior-rum i kingsize
Bodde på nov. 2024
Reser med vänner
1 recension
10/10
Enastående
Publicerades 2 jan. 2025
Great breakfast, spacious and clean room. Service is nice.
Översätt
Svar från boendet: Dear Smiley Melody,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.We look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
ShahMaulik
Deluxe King hörn
Bodde på nov. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 7 jan. 2025
It was a good stay at Park Royal.
Översätt
Svar från boendet: Dear Shah Maulik,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.We look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Fritz7777
Superior-rum i kingsize
Bodde på dec. 2024
Par
18 recension
9.5/10
Otroligt
Publicerades 27 jan. 2025
Very impressed with the renovated hotel. Everything new and high quality. Comfortable bed. Enjoyed the extra tv channels. Fantastic location. Gym was out of order as advised but so was the pool. I was hoping to use the pool. Lobby has a strange smell, recommend changing the cleaning products.
Översätt
Svar från boendet: Dear Fritz7777,Thank you so much for your positive review! We are incredibly proud of our newly refurbished rooms, and it’s wonderful to hear that you enjoyed them during your stay.Our aim was to create brighter and more comfortable spaces, and the team and I are thrilled that you noticed this transformation. We truly believe these rooms represent the best of what PARKROYAL Parramatta has to offer, and we hope they provided you with a relaxing and enjoyable experience.Additionally, I appreciate your feedback about the Pool and Gym being out of order. Due to sudden maintenance, both areas had to go out of order for different reasons, but both were to ensure that both areas would be completely safe for guests to use and ensure that no issues would affect the guests in house or in the future.On the lobby smell, that would be our signature PARKROYAL Scent. The scent features warm and aromatic cedarwood and cardamom, with vibrant energy of Mandarin, balanced by Amber and Peru Balsam. This is to create a warm and inviting smell that is instantly recognisable as a PARKROYAL specialty!Your feedback means a lot to us, and we can’t wait to welcome you back to experience our beautiful rooms again!Simply YoursBayley GrahamGuest Services Manager
Tritos
Superior-rum i kingsize
Bodde på juni 2025
Familj
2 recension
10/10
Enastående
Publicerades 4 juli 2025
Very good location, room, and orther services
Översätt
Gästanvändare
Superior-rum i kingsize
Bodde på maj 2024
Affärsresenär
1 recension
8.5/10
Mycket bra
Publicerades 18 juni 2024
Concierge service was courteous. Could have provided complimentary bottled water.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.Additionally, thank you for your feedback in regard to the complimentary water bottles. We will make note of that for your future reservationsWe look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Thein Zan
Superior-rum i kingsize
Bodde på feb. 2025
Par
1 recension
10/10
Enastående
Publicerades 15 mars 2025
Very clean and tidy
Good location
Overall 5 out of 5
Översätt
Svar från boendet: Dear Thein Zan,Thank you so much for your lovely feedback! I’m delighted to hear that you found your room to be so comfortable. Ensuring that our guests have a restful and enjoyable stay is one of our top priorities, and it’s fantastic to know that we succeeded in making your room a haven of relaxation.We take great care in selecting our furnishings and amenities to create a cozy and inviting atmosphere, so it’s wonderful to hear that these efforts made a difference in your experience. If there’s anything specific you particularly enjoyed or if you have any suggestions for us, we’d love to hear them!Thank you once again for your kind words. We look forward to the opportunity to welcome you back and provide another exceptional stay.Simply Yours,Bayley GrahamGuest Services Manager
Gästanvändare
Deluxe King hörn
Bodde på juni 2024
Affärsresenär
1 recension
7.0/10
Publicerades 24 juli 2024
Overall okay hotel and staff were helpful. Under renovations at the time of my stay.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.We look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Gästanvändare
Superior-rum i kingsize
Bodde på maj 2024
Familj
1 recension
10/10
Enastående
Publicerades 22 juni 2024
Room was very clean and staff is helpful with the customer
Översätt
Svar från boendet: Dear Guest,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.We look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Gästanvändare
Superior-rum i kingsize
Bodde på juni 2022
Familj
1 recension
9.0/10
Utmärkt
Publicerades 1 aug. 2022
Great location. A number of cafes and restaurants within a 1-2 minute walk from the hotel. There’s also a large Westfield shopping complex about a 10-minute walk away, with even more restaurants and retail stores for your perusing. For those taking public transport, Parramatta train station is a similar distance (shopping centre and train station are side-by-side), which is an easy/flat walk to and from the hotel.
During our stay, we were liaising with Claire, who was brilliant throughout. We had three rooms booked, and she looked after us all very well. The staff overall were friendly, and the rooms were renovated and modern. The buffet breakfast was not an overly large in selection, but a good amount of options to choose from.
Översätt
Svar från boendet: Dear E263836****,Thank you for taking the time to complete this survey and for giving us such a positive response. We delight in providing the highest level of amenities and service possible, and your review gives us confidence that we have done so with your stay. We are glad that your time with us was an enjoyable one and look forward to welcoming you back to the PARKROYAL PARRAMATTA again very soon.Kind regards,Jason CorpuzAssistant Manager
Gästanvändare
Rum Premier King
Bodde på maj 2023
Affärsresenär
2 recension
10/10
Enastående
Publicerades 26 juni 2023
sangat puas good service
Översätt
Svar från boendet: 敬愛的顧客,感謝您對我們酒店的精彩評論!我們十分高興聽到您在我們酒店過得愉快,並十分期待您的再次光臨。祝好,
Svar från boendet: Dear Jake,Thank you so much for your lovely feedback! I’m delighted to hear that you found your room to be so comfortable. Ensuring that our guests have a restful and enjoyable stay is one of our top priorities, and it’s fantastic to know that we succeeded in making your room a haven of relaxation.We take great care in selecting our furnishings and amenities to create a cozy and inviting atmosphere, so it’s wonderful to hear that these efforts made a difference in your experience. If there’s anything specific you particularly enjoyed or if you have any suggestions for us, we’d love to hear them!Thank you once again for your kind words. We look forward to the opportunity to welcome you back and provide another exceptional stay.Simply Yours,Bayley GrahamGuest Services Manager
Svar från boendet: Dear Guest,I’m absolutely thrilled to hear that you enjoyed every aspect of your visit!It’s fantastic to know that you found your room comfortable, appreciated our breakfast offerings, and felt well taken care of by our staff. I’m also delighted that our location worked out perfectly for you. Your feedback about these elements truly warms my heart and validates the efforts we put into making each guest’s experience memorable.I’ll be sure to share your kind words with the entire team, as they will be incredibly pleased to hear how much their hard work made a difference during your stay.We look forward to welcoming you back to PARKROYAL Parramatta in the future. If there’s anything specific you need or if you have any special requests for your next visit, please feel free to let me know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager
Anamudirenjie
Rum Superior med 2 queen size-sängar
Bodde på feb. 2025
Familj
33 recension
10/10
Enastående
Publicerades 28 mars 2025
都還可以的。 就泳池比較小。位置好。
Översätt
Svar från boendet: Dear Anamudirenjie,Thank you so much for your positive review! We’re delighted to see that you had a great experience with us. It’s always our goal to make every stay enjoyable and comfortable, and we’re glad we succeeded in doing so for you.We look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know.Thank you once again for your wonderful feedback!Simply Yours,Bayley GrahamGuest Services Manager