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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.1
Service4.2
Renlighet4.2
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Alla recensioner(132)
Positiva recensioner(30)
Recensioner med foton/video(8)
Utmärkt vistelse!(5)
Vänlig personal(5)
Negativa recensioner(2)
Jounghee
Room With 2 Queen Beds And Sofa Bed
Bodde på apr. 2024
Familj
19 recension
3.0/5
Publicerades 26 maj 2024
It was just average. It was not easy to find a hotel. A little bit old style. There were welcome cookies.
Översätt
Gästanvändare
Room With 2 Queen Beds And Sofa Bed
Bodde på juli 2024
Res med vänner
1 recension
3.7/5
Publicerades 3 sep. 2024
Shampoo dispender, body wash and conditioner are empty
Pls make sure that staff should refill it
Översätt
Gary Jian Chen
Rum med 2 queen size-sängar
Bodde på juli 2024
Familj
8 recension
3.2/5
Publicerades 22 aug. 2024
It surprised me that the hotel did not provide free bottled water in the room and when I asked reception for it, I was charged $1 each. The power was shut down for over 2 hours during the stay because of the rain outside. No explanation, no backup power, of course - no services..
Översätt
MrsLLing
Room With 2 Queen Beds And Sofa Bed
Bodde på sep. 2023
Familj
25 recension
3.0/5
Publicerades 4 nov. 2023
The front desk provided a free welcome gift cookies to welcome us to stay. It is expected experience of booking Hilton hotel. We stayed there for 2 nights, however there are no housekeeping services even we reminded the staff to clean up room in the early morning.
The overall service is so-so; the location is not easy to access and there are only few shops nearby.
Översätt
Svar från boendet: Thank you for taking a moment to share your experience. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for your valued feedback and we appreciate the kind words about our staff. We look forward to welcoming you back to our hotel in the not too distant future!
Gästanvändare
Rum med 2 queen size-sängar
Bodde på juni 2024
Familj
15 recension
5.0/5
Enastående
Publicerades 13 juli 2024
Really like this hotel! Costco and a big shopping mall are around.
Översätt
Gästanvändare
Den Guest Room King Bed
Bodde på aug. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 4 sep. 2023
The reception staff and specially supervisor Noemi is awesome, She has great skills to hanle any concerns during your stay.
I had an issue staying in my room, water leakage from the window early morning and she compensate fairly also booked us the taxi to the airport. I will recommend everyone who want to stay in this hotel. Keep it up 👍
Översätt
Svar från boendet: Dear valued guest,Thank you for choosing our property for your most recent stay, we truly appreciate your kind words about our staff member. We hope to have the pleasure of greeting you once again in the near future.Kind regards,
Anonym användare
Room With 2 Queen Beds And Sofa Bed
Bodde på juli 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 25 aug. 2024
Great stay
Översätt
Wayne Sheehan
Den Guest Room King Bed
Bodde på sep. 2022
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 13 okt. 2022
Was in Montreal for a hockey scouting trip. The location was 10 minutes from the rink. The room was excellent. Bar closes early (9 PM) but there were other close dining options.
Översätt
Svar från boendet: Dear valued Guest,Thank you for choosing the Doubletree by Hilton Pointe-Claire, we are glad to read that your overall experience was a good one. We look forward to your next travel needs in Montreal.Kind regards,
Gästanvändare
Studiosvit King med kök
Bodde på juni 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 6 juli 2024
Excellent
Översätt
Gästanvändare
Room With 2 Queen Beds And Sofa Bed
Bodde på juli 2023
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 8 aug. 2023
Good for family and friends
Översätt
Svar från boendet: Thank you for choosing to stay at the Doubletree by Hilton Pointe-Claire and providing your honest feedback. Providing the highest level of hospitality is our number one priority. We are glad to read that your overall stay was a positive one! Thank you for your valued feedback. Warm regards,
Gästanvändare
Rum med 2 queen size-sängar
Bodde på nov. 2022
Familj
6 recension
4.7/5
Otroligt
Publicerades 10 jan. 2023
The location is good, customer service is excellent.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear that the service you received was to your expectations. We look forward to welcoming you back to our hotel in the not too distant future!Regards,