Rome Central Rooms Guest House o Affittacamere

The check in process is very hard and unclear. We never received an instruction on how to check in beforehand. We tried to contact the person, but he couldnt speak english and never answered our question. We had to wait a long time outside the place 👎👎

Very smooth process with great communication. I was able to contact from WhatsApp for anything I might need. Check in was completed through WhatsApp before we arrived so we were aware of where to go and how to enter the property (remember to make contact with the hotel 24 hours before as stated in description). Corinne was a huge help and was always looking out for us during our stay. Transport cards were helpfully offered ahead of our arrival which allowed us to experience more of Rome faster. Room was cleaned daily. The only thing I have marked down for was some of the shower area needed a deep clean and the mini fridge was unusable due to a broken door. Highlight of our stay was the noise reducing windows. We had a brilliant sleep despite the noise of the traffic outside because of the glazed windows. Thank you for a lovely stay 🙏❣️

I would not recommend this accommodation. Firstly we arrived at the check-in time. A lady was there named Marian, who was expecting us, however hardly spoke any English. The first thing she asked for was for us to pay the City Tax, which she charged 56 Euros for 2 people, 4 nights. We requested a receipt, however she did not provide one (as we checked out, we came to realise that she should of charged us 3.5 euro each per day, as per the website, which should of been 35 euros total). We also had to initially ask how the breakfast worked. The lady asked if we wanted a quasont and what flavour, and we received the same flavoured quasont for 5 days. There was yogurt in the fridge, however was out of date. There was no variety on offer. The bathroom was grimy and felt dirty. The rooms where also extremely noisy, you could hear guests, hear the water when it was turned on and constant banging from the exterior doors. The aircon turned on, however did not cool the room. It also was extremely noisy. The hairdryer was cut and left on the wall. There was a replacement, however this is not what you expect paying such a high amount. I would not recommend this place to stay and want a refund for my city tax.