Yaroslav2494
25 juli 2024
Definitely not a 4 stars hotel. 3 stars at most.
First we got a room with broken AC, after talking to the reception they said they will send someone. The guy just looked at it, played with the controller and said 15 minutes. After about half an hour I told them again the AC is nonfunctional, then they changed us to other room. This time we had a mini fridge, something the other room didn't have. But in the other room the AC was making noise. So the other day I asked them to fix it, then this guy again shows up and says tomorrow he can fix, and the next day he didn't fix anything. At that point I didn't care because we just had to sleep and leave the next day.
The reception service is random, sometimes it's good sometimes it's bad. In my opinion the foreigners didn't do a good job there.
The cleaners can come early in the morning 9am, or afternoon around 15:00. Seems they lack staff to cover everything.
If you care only about the location like I did, I'd recommend it. But if you want to stay in hotel for some time, then don't.
P.s.
They got a storage room for luggage that is always open and no one cares about. No one stole our stuff, but basically anyone can enter this room and take whatever they want.
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