Hotel Scenario

After I paid bunch of money they sent to me a WhatsApp message saying that they can’t accommodate me they will send me to different hotel which for less money and not good enough as I paid. They claim they have issue with it they are overbooked. They ruin my trip a whole day I don’t have place to live

We’ve stayed in many hotels around the world, but Sergey’s service stands out as truly extraordinary. From the start, he was attentive to our every need, offering personalized tips on how to make the most of our Roman holiday. He even managed to secure reservations at a popular restaurant on short notice, which added a special touch to our trip. If you want a place that feels both luxurious and like home, come to the Scenario Hotel, look no further, and be sure to ask for Sergey. He’s the heart of this wonderful hotel!

Nice hotel with a fantastic location. Nice breakfast and clean rooms. There's a great sushi restaurant and a little spa area if you want to relax. The restaurant was great, top quality sushi. The staff was Always eager to assist, Giacomo in particular gave us great tips. We'll definitely be back

First we went with colleagues in an other hotel of the same chain and we had to extend but unfortunately it was fully booked. Luckly for us, Giacomo (the manager) helped us and book for us Hotel Scenario and it was a great choice. There's a top class sushi restaurant and a little Spa. The breakfast is good (a suggestion: extend the duration of the service). Overall, all very good!

I loved the place. Not a fancy Hotel, the design is a "less Is more" concept and you have limited services (so if you're used to big hotels you have to look for something else) but if you want a relaxed atmosphere, a top location and a frendly staff (thanks Giacomo) this is the place to be. A good sushi restaurant and a nice breakfast are the cherry on top! We'll be back for sure!

Terrible!!! First room-water or who knows what, all over bathroom floor. Smelled terrible. They wanted us to stay in room while they cleaned it. Requested and then demanded move to another room-Second room- air conditioner leaked water on counters/clothing/floor. Came to repair, broke again that night. Again demanded a different room Third room. Air conditioner thermostat didn’t function properly. Always too cold or not cool enough. Safe didn’t work correctly and wasn’t mounted to anything. The clerk left a key with me so I had to carry a key while out sight seeing Had breakfast package with room. Had to walk to a different location and eat outside in the street every morning except the last. The kitchen had problems with their a/c and who knows what else. At 350.00 euros a night we were very unhappy. Asked for discount which was presented at 250.00 euros. I would have thought with the experiences we had 50% should have been offered. Three moves within four nights. Not a pleasant experience I do not recommend this hotel.