Black Hotel

Not convenient place and need to take around 45 mins to centre. The breakfast is ok.

Disappointed with our stay We were very disappointed with our stay at your hotel. There was no kettle in the room, which made it difficult to have a warm drink when we needed it. The room was cold, and we couldn’t control the temperature ourselves. We had to contact reception, but even after that, the room didn’t get any warmer. No public transportation nearby. Shuttle is not available. Personal is okay, problem with management. On top of that, the bedding was uncomfortable. The duvet was very thin, and instead of using a proper duvet cover, there were two flat sheets wrapped around it. These kept slipping off during the night, leaving us exposed and making it even harder to stay warm. As a result, we spent two very cold nights and ended up catching colds. This was really disappointing and not what we expected from a hotel of your standard. We hope you address these issues so future guests can have a better experience.

We arrived late due to flight delays, we were greeted by a friendly staff. Our room was clean, comfortable, and better than expected. We were not expecting daily room cleaning, but received it. Our stay was very pleasant. We would stay again.

Las instalaciones deberían remarcar que la piscina cierra los lunes y el gimnasio no lo vimos pero tengo que remarcar que el desayuno estaba muy bien elaborado y las habitaciones muy cómodas

還行吧。z z

The rudest staff I have ever encountered and I travel all over the world. they treated us like second hand citizens. Just Aweful. Food was terrible and stale. I didnt think it was possible to get stale bake goods in itally but somehow they achieved it. Front desk staff during the morning on 4/9/25 was so rude it was unbelievable. She actually yellled at me for taking some tap water from the lobby. Tried to eat dinner at the restaurant it seemed to be an inconvenience for the waiter to wait on us. Never brought us water and wouldn’t bring us a check. Had to go to the front desk to actually pay the bill. STAY CLEAR !