Urban Garden Hotel

Very kind receptionist. We stayed only 1 night, but when we return to Rome, we will for sure stay here again! Beautifull, tidy, clean, accomodation. Functional AC! Near metro station. Thank you!💛

4 stars for cleaning. It was a smell of humidity and sewerage which is not directly linked to cleaning but to maintenance. 3 stars for Location. If you want to go to the center of Rome that's between 40 and 50 minutes walking + underground. 4 stars for the service. We had everything for a 3 stars hotel in the room. A Receptionist at night time was funny but the day shifts receptionists makes you feel you disturb them. When you say good morning, the minimum you except is à good morning back not a head mouvement. 1 star is missed for that reason. Amenities : the small towel is the floor mat. The fine towels are face towels.

The reception and hospitality staff were absolutely brilliant! So kind and generous, and everyone was very welcoming and the Reception and management team spoke such good English. The rooms were very clean and I had heavy luggage so was kindly given a room on the ground floor which was great, they even let me stay and use the hotel lobby to work from after check out.

Excellent service and friendly staff. 5/5 for me ,thank you for making my stay in Rome pleasant.

設施：非常齊全 衞生：打掃衞生乾淨 環境：周邊交通環境方便 服務：服務很周到 前台服務很好英文流利，房間挺大，離地鐵也很近，早餐品種豐富，

コスパのいいホテル！ この値段でホステルじゃなくローマに泊まれるのは安い。 ただ、絶妙な場所にある フロントで飲んだエスプレッソおいしかった また泊まりたいと思える！