Hotel Chancellor@Orchard

beautiful moment is this hotel, and the view too.. and it's nearby shopping mall in orchard road..

Never going to this place again. I booked this hotel by accident only and since it’s stated it was free cancellation then we tried to cancel it but it was a big con it’s not even free to cancel and they said if we cancel it , we can’t get my money back already so we have no choice but to just go there and When reached to the room the bed and blankets are so smelly seems it was never changed after the previous guest therefore I requested to change it but the housekeeping even tried to scold me and asked me where’s the dirt as if she never see it and I told her go see properly and smell the bed. The bed and pillow smells a dry sweat like the previous guest go for workout and never shower just lied down directly to the bed that’s the smells like . Stated in my booking will have city view but we get building view. For its price not worth it, we thought if we upgrade room should be better but it’s not, we upgraded to bathtub but the tub is smaller than the standard size and toilet don’t have bidet, room is too small. Worst is the staff are rude specially the night shift we came for staycation and my husband came only after work we booked for 3 persons room by right they should give the another key to my husband coz during my husband arrived I was sleeping already but no, the staff even like to scold my husband and never even let him register and she even just point the security for him to assist to the lift only hence I have to go down and tell her that she should give a key since we booked for 3 person room. And for the room should I say that other cheap hotels still better. And stated it was smoke free but during the morning we smell smoke in the lobby.

Cost effective and good location. But room light is qyitr dark.

It's a nice and comfortable place for me to get away from my family and have some fun and relaxing time with me, myself and I. It location is also very nice and very good if you want be in the city and see the world go by. I have already stay at the little hotel with such a majestic name. And I will be making my return to this fine establishment every end of month. I would recommend this hotel and i like to take this opportunity to give credit the hotel staff for all the wonderful services they have given to their guests from near and far.

Booked triple room, and the size was enough if compared to other hotel in Singapore. Old hotel, but maintained well. Will consider to stay again here...

I just find the bed small, I suggest for twin bed rather than a single bed

As a frequent traveler I will never recommend this hotel if you value your money and expect minimal amenities like “ ear buds “ for the money you pay for a 4 start hotels . Thanks to trips.com for negotiating with hotel for all the basic needs like providing me the room l booked ( city view) the air conditioning is not change any temperature no mater u set 17 -24 degree … the widows are not sound proof , night very noisy as a road is passing..

Location was great! The hotel near the bus stop MRT and shopping center,Takashimaya ,Ngee Ann City ,Center Point,H&M, Shopping to your heart's content. The room was cleaned Bed, pillows, blankets, soft, smooth, clean, comfortable to sleep. There is free drinking water and hot water from the filter. Most of the guests are Indians. You can see the view of Singapore Flyer and Marina Bay Sands building.

About a 10 minutes walk to nearest MRT. Location is not too bad for the price however the rooms have a musky smell and the overall condition is very dated. Definitely needs a new overhaul.