Lyf Farrer Park Singapore

Good location just few seconds walk to the closest MRT station. Lots of restaurants and convenience stores around. There is a mall nearby, just few minutes walk. A bland reception during check-in, seems like the person don't wanna work there. The room is clean and nice. Housekeeping is done every three days, wished it was daily, but no biggie. You'll have to ask for the slippers, toothbrush etc. during check-in, items are not readily available in the room. Clothes iron/press is on the 1st floor inside the laundry room. Overall, the accomodation is reasonably priced.

everything is good except that no daily room cleaning is provided , no tv & fridge inside the room. air-conditioning is cold enough comfortable bed

Have a smooth check-in even though we arrive at night. The room is clean and size is ok for this price in SG.

The management did not inform us when we checking in on our arrival that there will be a renovation works going on on the floor that we were going to stay, be it just a painting job as they claimed. On our second day, we were shocked to see workers setting up to do renovation works in the late afternoon. Then next day morning they started to paint and the paint smell is very irritating. We felt upset for not being informed and so we left one night earlier and booked for another hotel. We made a complaint to the trip.com team about the issue but the hotel management decided not refund as the booking is non-refundable booking and they do not feel that they are at any fault. Please be aware that this is not a proper hotel and unsure how they can be rated as 4 star. It's just a 2-3 star max serviced apartment. We are pleased that trip.com made part of the loss back by issuing us with free coins as they also felt that the hotel is not doing the right thing. This is what i would call a 5 star service. The hotel doesn't even deserve a star in their service. No apology at all. They only put up a notice which is so unnoticeable in front of one of the lifts as shown on photos attached. In the lift, they put up a notice saying that Ascott Group cares and respects their customers which I don't think they have achieve it, which is very disappointing. I have been to other brand under Ascott and always enjoying it. But this LYF Farrer Park has been disappointing in their service and maybe it's the worst hotel service that I have stayed so far.

5 days stay. day1 to day3 asked for house keeping, never come. 2 towels were used for 3 days. Day4, stayed at other place. Service quality can catch up with the rent price$$; would not stay here again.

2nd time here. Changed room half-way as one of the neighbours are noisy so it’s good.