Shangri-La Singapore

Although the property is a bit older, it retains the charm of a traditional luxury hotel with expansive grounds, a sense of grandeur, and a truly upscale atmosphere. The room was clean and spacious, and the quality of amenities such as the bathrobe and slippers was excellent. Plenty of bottled water was provided in the room, and even more could be requested for free if needed. The afternoon tea was absolutely outstanding. It featured delicious local savory items and traditional local desserts, which I thoroughly enjoyed. Although the set is usually for two people, once the staff realized I was alone, they adjusted both the portion and the price accordingly. I also ordered an additional coffee, which was very good. The service was excellent throughout, and the tableware and overall ambiance added to the refined experience.

The room on 17th floor is cosy with a great window view looking to the greenery. Enjoyed the in-room dining experience and wide spread of buffet breakfast. Signed up as a member for free to enjoy 25% for a buffet meal offered for any of the 8 restaurants in the hotel :)

Their service is really awesome. At first the room I was given was infested with ants at the children's tent bed area and the toilet door was faulty. I went to the front desk to request to change a room as I won't be letting my child sleep at the bed. The front desk lady immediately changed a room for us. Breakfast spread was awesome as well. Overall a great experience.