Jl. Raya Casablanca No.18, RT.4/RW.12, Menteng Dalam, Kec. Tebet, Kota, Tebet, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12870, IndonesiaVisa hotellinformation
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1 natt
Gästrecensioner
8.8/10
Mycket bra
430 recension
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Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.6
Service8.8
Renlighet8.9
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Alla recensioner(430)
Positiva recensioner(415)
Recensioner med foton/video(111)
Praktiskt för shopping(48)
Utsökt frukost(47)
Stora rum(23)
Utmärkt för affärsresor(22)
Utmärkt pool(16)
För högljutt(6)
Near mall(6)
Ren pool(5)
Negativa recensioner(15)
Momo101
Grand Deluxe Twin Smoking Room
Bodde på apr. 2025
Familj
13 recension
10/10
Enastående
Publicerades 27 maj 2025
Great hotel … it came at it price but definitely wanna go back here … near kokas mall only in walking distance
Översätt
Svar från boendet: Dear Momo101,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your wonderful review! We're so glad to hear you enjoyed your stay and found our location convenient being just a short walk to Kota Kasablanka Mall is definitely a plus. We truly appreciate your kind words and can’t wait to welcome you back on your next visit!Sincerely,NadiaCustomer Relation Manager
Chan Yoon Leng
Grand Deluxe King Rum - Rökfritt
Bodde på apr. 2025
Affärsresenärer
4 recension
10/10
Enastående
Publicerades 21 maj 2025
Strategy location and hospitality service is very good
Översätt
Svar från boendet: Dear Chan Yoon Leng,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your kind review! We're delighted to hear you enjoyed our strategic location and the warm hospitality from our team. We look forward to welcoming you back soon!Sincerely,NadiaCustomer Relation Manager
Anonym användare
Deluxe Urban King Non-Smoking
Bodde på mars 2025
Par
30 recension
10/10
Enastående
Publicerades 27 apr. 2025
Location is perfect, breakfast buffet is good recommend to take
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your kind review! We're thrilled you enjoyed our perfect location and breakfast buffet. We truly appreciate your recommendation and look forward to welcoming you back soon! Sincerely,NadiaCustomer Relation Manager
Prem Navaz
Deluxe Urban King - Rökning tillåten
Bodde på jan. 2025
Par
6 recension
10/10
Enastående
Publicerades 9 mars 2025
I'll be back!!
Love every aspect of it... from the front desk staff to the cosy and positive vibes the whole place creates.
Översätt
Svar från boendet: Dear Prem Navaz,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your wonderful feedback! We're so happy you loved every aspect of your stay, from our friendly front desk team to the warm and cozy atmosphere. Can't wait to welcome you back for another amazing stay!Sincerely,NadiaCustomer Relation Manager
Gästanvändare
Deluxe Urban King Non-Smoking
Bodde på mars 2025
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 30 apr. 2025
Nice hotel and great service. ❤️👍🏼
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your lovely review! We're glad you enjoyed the hotel and our great service. Hope to see you again soon!Sincerely,NadiaCustomer Relation Manager
Azkaestu
Grand Deluxe-kingsize-rum
Bodde på nov. 2024
Par
1 recension
10/10
Enastående
Publicerades 27 dec. 2024
Nice place to stay and relax with your beloved! My 3rd times here and still amazing! 🤩
Översätt
Svar från boendet: Dear Azkaestu,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your loyal support and lovely review! We're thrilled to hear that your third stay was just as amazing as the first. It's always a pleasure to welcome you back, and we can't wait to host you and your beloved again for another relaxing experience!Sincerely,NadiaCustomer Relation Manager
TravelAuditor
Deluxe Urban King Non-Smoking
Bodde på apr. 2025
Familj
9 recension
6.5/10
Publicerades 3 maj 2025
✅
I’ve been staying at this hotel for many years, several times a year. The main reason I keep choosing it is that the alternatives in the area are even less satisfactory, while the location is convenient — close to both the office and a major shopping mall.
That said, there are consistent issues. Not once during all my stays has everything gone without problems: sometimes the key card stops working, sometimes the internet is unbearably slow. While it seems the hotel has somewhat improved in handling these issues, the long-standing problem of noisy air conditioners remains unresolved, which is deeply disappointing. The rooms also suffer from very poor sound insulation — noise from the corridor and neighboring rooms constantly disrupts sleep. This could be at least partially improved if the front desk reminded guests upon check-in to keep quiet after 8 PM. Unfortunately, they don’t, so you’re likely to deal with inconsiderate neighbors yelling loudly even at 3 a.m.
Breakfasts are decent, though always repetitive.
Be cautious when using the pool — there was a case of infection.
Another unpleasant issue is the strong foul odor coming from the bathroom drains in many rooms, as if the waste pipes were improperly connected — like household wastewater and sewage lines are routed together through a shared septic system.
Overall, if you have hearing problems, this hotel might work for you. Otherwise, like me, you may find yourself returning only because there’s no better option, hoping for years that management will eventually fix these long-standing issues. Though in my case, after the past five years, that hope has already faded.
.
Пользуюсь данным отелем уже много лет, останавливаюсь здесь по несколько раз в год. Основная причина такого выбора в том, что другие отели в районе ещё хуже, а само расположение удобное — рядом находится офис и крупный торговый центр.
Однако есть и нюансы. За все время моего пребывания здесь ни разу не обошлось без проблем: то карточка перестает открывать дверь, то интернет постоянно тормозит. И если с такими вопросами отель, кажется, уже более-менее справился, то с шумными кондиционерами проблема не решается уже много лет, что весьма прискорбно. Также в номерах очень плохая шумоизоляция — шум из коридора и соседних номеров постоянно мешает спать. Эту проблему можно было бы уменьшить, если бы персонал на стойке регистрации предупреждал постояльцев при заселении о необходимости соблюдать тишину после 20:00. Но, к сожалению, этого не делают, и вам лично придется столкнуться с тем, как некоторые соседи эгоистично шумят и громко орут даже в 3 часа ночи.
Завтраки вполне приемлемы, хотя всегда однообразны.
Будьте осторожны в бассейне — был случай заражения инфекцией.
А также, забыл упомянуть, что во многих номерах ощущается сильно зловонный запах из сливных отверстий в ванных комнатах, словно трубы хозбытовой канализации подключены к септику вместе с трубами фекальной канализации.
В целом, если у вас есть проблемы со слухом, то этот отель может стать неплохим вариантом. Либо же, как и у меня, у вас просто нет лучшего выбора, и приходится довольствоваться тем, что есть, годами надеясь на устранение перечисленных недостатков руководством отеля.
Хотя за последние 5 лет лично у меня эта надежда уже угасла.
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for taking the time to share such a detailed and honest review. We truly appreciate your loyalty over the years and are very sorry to hear that your stays have consistently fallen short of expectations. It’s clear that several long-standing issues — including noise insulation, air conditioning, bathroom odors, and service consistency — have caused repeated frustration, and for that, we sincerely apologize.Your feedback has been shared with our management and engineering teams for thorough review. Issues such as soundproofing and drainage require long-term planning, but your comments strengthen the case for necessary improvements. We also take seriously your concern about pool hygiene and will ensure all health protocols are strictly enforced.We’re grateful for your continued patience and candidness. While we regret that your hope for improvement has faded, please know we remain committed to making things better. If you would consider giving us another chance in the future, we would love the opportunity to provide you with a much-improved experience.Sincerely,NadiaCustomer Relation Manager
FARIDAH HANOM
Deluxe Urban Rum
Bodde på nov. 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 17 dec. 2024
All are good.. Breakfast has many selection. Customer service excellent
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your positive review! We're thrilled to hear that you enjoyed the variety of our breakfast and experienced excellent customer service. We appreciate your feedback and look forward to welcoming you again soon!Sincerely,NadiaCustomer Relation Manager
Steven
Deluxe Urban Tvåbäddsrum - Rökfritt
Bodde på apr. 2025
Bokat för andra
174 recension
4.5/10
Publicerades 19 maj 2025
The location is close to Kota Kasablanka.
There is nothing special about the hotel.
Översätt
Svar från boendet: Dear Steven,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your feedback. We're glad you found our location convenient near Kota Kasablanka. We’re sorry to hear that your experience didn’t stand out—your comments help us understand where we can improve. We hope to have another chance to provide you with a more memorable stay in the future.Sincerely,NadiaCustomer Relation Manager
Dee8
Deluxe Urban Tvåbäddsrum - Rökfritt
Bodde på juli 2024
Familj
42 recension
8.5/10
Mycket bra
Publicerades 8 okt. 2024
Nice, clean hotel with good breakfast.
Location and transport availability is not so desirable for us.
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your feedback! We’re pleased you enjoyed the cleanliness and breakfast offerings. We understand that location and transport convenience are important, and we’ll keep this in mind as we work to improve. We hope to welcome you back for an even better experience!Sincerely,NadiaCustomer Relation Manager
Qrt1973
Grand Deluxe King Rum - Rökfritt
Bodde på juli 2024
Res med vänner
3 recension
8.0/10
Mycket bra
Publicerades 26 aug. 2024
Maybe need doing bus shuttle go to any attraction place or public transport like mrt, airport or train station
Översätt
Svar från boendet: Dear Qrt1973,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your valuable feedback! We appreciate your suggestion for a shuttle service to attractions and public transport options. We'll take your input into consideration as we strive to enhance our guest experience. We hope to welcome you back soon!Sincerely,NadiaCustomer Relation Manager
Charmaine
Grand Deluxe King Rum - Rökfritt
Bodde på jan. 2025
Familj
5 recension
9.0/10
Utmärkt
Publicerades 22 mars 2025
Room was big and the location is very convenient with a huge mall beside it. The service was also very good and the staff made sure that all our requests are met to the best of their abilities. 10/10 would recommend for stay in Jakarta.
Översätt
Svar från boendet: Dear Charmaine,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your fantastic review! We're delighted to hear you enjoyed our spacious rooms, convenient location, and excellent service. Our team always strives to make every stay special! We truly appreciate your recommendation and can't wait to welcome you back to JakartaSincerely,NadiaCustomer Relation Manager
JhenNg
Deluxe Urban Tvåbäddsrum - Rökfritt
Bodde på okt. 2024
Affärsresenärer
11 recension
10/10
Enastående
Publicerades 8 dec. 2024
The room was clean and comfortable
Översätt
Svar från boendet: Dear JhenNg,Warm greetings from Wyndham Casablanca Jakarta,Thank you for your review! We’re so glad to hear that you found the room clean and comfortable. We look forward to welcoming you back for another pleasant stay! Sincerely,NadiaCustomer Relation Manager
Anonym användare
Grand Deluxe King Rum - Rökfritt
Bodde på juli 2024
Par
5 recension
10/10
Enastående
Publicerades 26 aug. 2024
Love love this hotel, close to Kota Casablanca Mall. I liked the breakfast, variety of foods and delicious. Spacious room and bathroom.
Översätt
Svar från boendet: Dear Value Guest,Warm greetings from Wyndham Casablanca Jakarta,Thank you for the wonderful review! We're thrilled to hear that you love our hotel and enjoyed the convenient location near Kota Casablanca Mall. It's great to know you liked the breakfast variety and found the room and bathroom spacious. We can’t wait to welcome you back for another fantastic stay!Warm regards,NadiaCustomer Relation Manager
TanCSAX
Grand Deluxe King Rum - Rökfritt
Bodde på jan. 2025
Affärsresenärer
5 recension
4.5/10
Publicerades 11 feb. 2025
I booked for non-smoking and hotel insisted I booked smoking room. I wait more than 30 minutes for them to get my room key!
Översätt
Svar från boendet: Dear TanCSAX,Warm greetings from Wyndham Casablanca Jakarta,We sincerely apologize for the inconvenience you experienced during your check-in. This is certainly not the experience we strive to provide. Your feedback is important, and we’ll work to ensure better communication and efficiency moving forward. We hope you'll give us another chance to serve you better in the future.Sincerely,NadiaCustomer Relation Manager