Hitta 5-stjärniga hotell i Macao

Hotel service was exceptional, flowers were prepared for our anniversary celebration. Hotel room and swimming pool were modern and clean. Highly recommend this hotel. One minor flaw was the pillow were too soft.

It has been over 5 years not stay in this hotel. This time made me not much excited. Regards the room service, there are only 2 bottles of water provided and it's much behind others. the saunna room still keeps same and it's the only point I forcast. Unfortunately, there still no wet towel provided, no slipper provided, the good thing is not much people use the room. the view is nice and this is the selling point. I might not stay again unless the room rate is attractively.

We had a blast during our stay in Andaz unexpectedly. We came with family and kids love to play the Waterpark in galaxy! Hotel is quite new and facilities were all top notch! Rea and Charles at the concierge counter was very friendly and helpful. Thanks for the wonderful stay! ❤️❤️❤️

The Altira is an absolutely gorgeous hotel in the north of Taipa village. My stay was excellent from start to finish. The view from the hotel room is expansive, with a gorgeous outlook of the main Macau peninsula. The room itself is huge, with a large bathtub to soak in and a cloakroom to store luggage and jackets. The room itself has a large couch, a desk, and a generous bed. Th casino at the first floor is small, but quiet in case you need a break from the hustle and bustle of the Venetian. Shuttle bus services are more limited than other hotels, but Taipa is walkable enough to get to Cotai or any other part on the southern island. Shuttle bus services go to Border Gate, City of Dreams, and Studio City. Housekeeping is incredibly generous and attentive with their service. I had glasses on my bedside so they gave my anti-fog wipes to clean the lenses! Truly a wonderful stay — I’d certainly consider staying here again upon my next visit to Macau.

Overall we had an excellent stay at The Londoner and would gladly come back. The shuttle transfer from the Hengqin border was a bit confusing at first. The signage was not very clear and seemed to point in the wrong direction, and the employee at the pickup point unfortunately spoke neither Mandarin nor English. After some searching we managed to find the correct shuttle and arrived at the hotel without further problems. Once at the property we were immediately assisted by one of the staff members. Check-in can take some time since many guests arrive at the same time. If you travel as a group and request rooms on the same floor, the process may take even longer. It almost felt like receptionists had to compete with each other to secure rooms before they were assigned elsewhere. The organization seemed a little unusual, but eventually everything worked out. We were offered rooms on the same floor, which happened to be a smoking floor. The staff explained that smoke smell should not be noticeable. This turned out to be accurate. The rooms themselves had no smoke smell at all, and only a very faint smell was noticeable in the hallway. For non-smokers it is therefore perfectly manageable to stay on such a floor. The rooms themselves were excellent. They were spotless, spacious and very well equipped. Amenities included a coffee machine with capsules and creamer, more than enough drinking water, a large comfortable bed and easy-to-use electronic controls. The blackout curtains work perfectly for anyone who prefers complete darkness while sleeping. The bathroom area was also very spacious and featured a large mirror, a very nice shower, a bathtub and a Japanese-style toilet. One of our rooms was designed for disabled guests and therefore did not include a bathtub, which was perfectly fine. What stood out positively was how well the accessibility features were integrated. The bathroom was beautifully designed and did not feel like a simple retrofit, which is a very thoughtful touch for guests who need these facilities. The Londoner complex itself is huge and beautifully designed. Staff are present everywhere and are generally friendly and helpful. The complex focuses heavily on shopping and entertainment. Western food and bar options are somewhat limited, but this likely reflects the fact that Macau today caters largely to mainland Chinese visitors. We still easily found options such as the Cheesecake Factory and the Gordon Ramsay Pub & Grill, which served our needs well. One major advantage of the location is connectivity. From The Londoner you can walk via enclosed skybridges to the Four Seasons, The Venetian and The Parisian, and other casino resorts can be reached either on foot or with a short and inexpensive taxi ride. If you want to explore the historic Macau Peninsula, reaching the metro system from the casino complex is not entirely straightforward. However taxis are plentiful and affordable, making the trip very easy. There also appear to be public buses available, although we did not try them ourselves. Overall the hotel complex works very well as a base for visiting the other side of Macau. One small logistical note for travelers heading to Hong Kong Airport: the reception staff could only point us to bus services going to the Hong Kong–Zhuhai–Macau Bridge terminal. Direct transfers from the hotel to Hong Kong Airport were not really available through the hotel, so we ended up arranging a private car ourselves. In practice the hotel can easily get you to the bridge terminal, but from there you will need to organize the onward journey yourself unless you book a private transfer in advance. Overall it was an incredible stay and a hotel we would happily choose again. Just keep in mind that Macau is not Las Vegas and caters much more to mainland Chinese visitors, so expectations should be adjusted accordingly.

This hotel is unforgettable for me! From entering the lobby, check-in, welcome gift,24H butler service, bed at night, low noise, inexhaustible bottled water, 24H free ice/hot milk, chocolate milk, capsule coffee, USB charging plug, exquisite bathroom supplies, shower room without overflow problems, comfortable mattress, very cold A/C, special surprise, check-out, they taken care of carefully. You must try their buffet. Make a reservation while you check-in, you will have a good prices. I would like to say thank you to lovely butler Ivy and Sarah. No one is more considerate than your service. Thank you for your lovely hand-painted cards, balloons and St. Regis Bear,.Which made my daughter has a very unforgettable trip in Macau. Without your sweetness arrangement, the journey would have lost such special memories! We love you. To the cutest and most considerate lobby service staff - Rocky. 😊Your enthusiasm and thoughtfulness have made every guest feel it, which will be the motivation for us to come back!

We had a great time staying at this hotel. The customer service were very helpful and reactive when we needed anything. The kids had a great time playing around. The rooms were spacious and clean. There was everything we needed and more. Thanks for the great stay!

Little disappointed that the baby crib came without pillow and blanket until later requested. Baby amenities were not well-branded as expected of high end hotels. No kid size slippers found in room. And seems there was no comb provided. Hawker Hawker buffet quite good.

The walls are thin. You can hear the snore of the guests behind the walls and in the corridor. On the third day of my stay, a family with kids checked in to the connecting next door. The kids kept turning and turning and turning the connecting door knob violently for a few minutes and the parents didn’t stop them. Terrible service of the waitress at the restaurant. Poor communication skill and offensive manner. When I asked for the bill and placed my credit card on my dining table — and I didn’t say anything else — her first response was “No discount!” I didn’t ask for any discount. She asked me “Are you our hotel guest?” I showed her my check out luggage storage tag and said “I am. But I just checked out.” She responded grumpily, “No discount gah! You don’t have the room card!” I wouldn’t book with this resort anymore. I wouldn’t recommend this resort to people who are looking for a quiet stay.

The hotel's location was good. Many restaurants and a fastfood (Mcdonalds) and a convenient store (7-11) around 3 mins away of the hotel. We were surprised about the room size (non smoking room, spacious) and the cleanliness was well taken care by the staff. The Check-In and Check-out was also smooth and the front desk staff were polite and responsive to all our inquiries. Even the staff security who was stationed on the elevators was very courteous and all smiles. I would definitely book again this hotel on my next trip to Macau 👍🏻👍🏻👍🏻