Vienna International Hotel (Suzhou Railway Station North Square)

Vienna International Hotel (Suzhou Railway Station North Square) recensioner

Vienna International Hotel (Suzhou Railway Station North Square)

Building A, No.1588 Suzhan Road (World Trade Center), Gusu District, Suzhou, Jiangsu, ChinaVisa hotellinformation
Vienna International Hotel (Suzhou Railway Station North Square)
Vienna International Hotel (Suzhou Railway Station North Square)Vienna International Hotel (Suzhou Railway Station North Square)Vienna International Hotel (Suzhou Railway Station North Square)
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Gästrecensioner

4.7/5
Enastående
2727 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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Lätt att ta sig runt(448)
Praktiskt läge(375)
Elegant miljö(236)
Stora rum(228)
Nära till tågstation(217)
Vänlig personal i receptionen(173)
Utsökt frukost(101)
Suverän kvällsutsikt(12)
Negativa recensioner(87)
Otautahian
Superior-rum (utan fönster)(queen size-säng)
Bodde på sep. 2024
Ensamresenärer
94 recension
4.2/5
Mycket bra
Publicerades 20 okt. 2024
The hotel is just north of Suzhou Station, and you can walk through the underground pass to get there. I had a windowless room, but with the high ceilings and light decor I barely noticed the lack of natural light. The breakfast buffet was big and the selections changed a bit each day. There are several small convenience stores on the same block, plus a Luck in Coffee. One block over has a lot of small eateries that seemed to be open all night
Översätt
6/8
Svar från boendet: 親愛的賓客，您好！非常感謝您對酒店的支持，沒有得到您的5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客人都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Gästanvändare
Superior-rum (utan fönster)(queen size-säng)
Bodde på aug. 2024
Affärsresenärer
3 recension
3.2/5
Publicerades 1 okt. 2024
The room was extremely warm, 30 min after setting the AC at 18C the room temperture only dropped to 25C. Was reported the hotel reception. Rather than fixing the issue they sent a fan to the room. How can the fan bring down the room temperature. The same was reported to Trip.com. After repeated efforts and several trips to the hotel reception around 9pm they change my room
Översätt
Svar från boendet: 尊敬的賓客，感謝您對酒店的點評!對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待您再次光臨！
Dominic Leong YS
Deluxe-rum (2 sängar)
Bodde på dec. 2024
Par
55 recension
5.0/5
Enastående
Publicerades 21 jan. 2025
Hotel location is perfect with subway station and railway station all within a building next block. Very easy to go anywhere within the city. The room is spacious and clean. Bathroom is spacious too, the best room we stayed this trip. Highly recommended.
Översätt
Svar från boendet: 尊敬的賓客：您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由，每個季節 都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望蘇州維也納北廣場會是您回憶裏最美的最温馨最獨特的那個!常回來看看哦，祝：安好!
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på nov. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
Walking distance from High Speed Station... Excellent location. The staff was friendly too. Keep up the good job.
Översätt
Svar från boendet: 您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由，每個季節 都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望蘇州維也納北廣場會是您回憶裏最美的最温馨最獨特的那個!常回來看看哦，祝：安好!
LuckyLaowai
Affärsrum (Större säng gjord av två enkelsängar)
Bodde på dec. 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
Clean room, quick check in, and a good location near the train station.
Översätt
Svar från boendet: 尊敬的賓客：您好!很高興您選擇入住蘇州維也納北廣場 酒店，酒店地處繁華地段，有着都市的熱鬧和方便，酒店自助早餐品種豐盛，美味可口!家，是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家，酒店一直希望會用自己的貼心和暖心，成為您心中的那個家外之家，期盼您的下次回家！
CallMeJ
Deluxe-rum (2 sängar)
Bodde på aug. 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 24 sep. 2024
Booked this hotel due to typhoon, train was cancelled. This hotel is near the train station, walkable distance. Overall, very spacious. No comment, as i only stayed there for 6hours to sleep.
Översätt
Svar från boendet: 尊敬的客人，看到您的評價我們十分震驚和自責。我們的員工沒有為您提供滿意的服務，尤其是在配送物品這件事上的態度，我們真誠地向您道歉。我們會加強員工管理和服務意識的培養，一定讓每一位客人都能感受到我們的熱情與真誠。再次為此次事件向您説聲對不起。
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 20 nov. 2024
Excellent service, beautiful environment,great value. I am very satisfied.
Översätt
Svar från boendet: 尊敬的賓客： 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，蘇州維也納北廣場酒店永遠屹立於這個城市，等候您的來臨!不見不散哦!祝：安好^_^!
Ng
Deluxe-rum (2 sängar)
Bodde på okt. 2024
Familj
6 recension
4.7/5
Otroligt
Publicerades 24 nov. 2024
Staying for two days, never refill the shower gel.
Översätt
Svar från boendet: 親愛的賓客，真的十分抱歉，由於最近入住的客人巨多，客房阿姨們忙得焦頭爛額，忘記在為您服務確實是我們的失職。我們會用更嚴格的條例，來提高我們的服務質量。希望下次能給您一個完美的入住體驗，謝謝您的支持！
Anonym användare
Deluxe-dubbelrum
Bodde på juni 2024
Affärsresenärer
202 recension
3.2/5
Publicerades 27 juli 2024
很好nsinisbusbyzbinzubzunzubz,nzubzunsibdubudnusbubsubsunzunuznuznx
Översätt
Svar från boendet: 非常感謝您選擇入住我們分店並分享您的入住感受，賓客在住期間遇到相關問題可及時反映到前台，酒店24小時全天候有人值班，我們會第一時間儘可能的幫您解決問題，我們分店致力於為您提供親切周到的入住體驗，真誠期待您的再次光臨！
aodeli
Superior-rum (utan fönster)(queen size-säng)
Bodde på sep. 2024
Par
13 recension
4.5/5
Utmärkt
Publicerades 31 okt. 2024
Great hotel with a lot of commodities
Översätt
Svar från boendet: 尊敬的賓客，您好!首先非常感謝您能選擇我們店，並能反映一些酒店的情況，以後在入住期間有任何問題可以致電我們前台，我們前台24小時有人，都會第一時間幫你解決任何問題.期待您的再次光臨！
PEK LING
Affärsrum (Större säng gjord av två enkelsängar)
Bodde på nov. 2023
Familj
8 recension
4.5/5
Utmärkt
Publicerades 3 jan. 2024
bit of hiccups during check in but overall was good, good location which is like linked to train station. front desk staff was helpful. booked 3 rooms but unable to put us together, decent business room without fridge which needed for family traveller :-)
Översätt
Svar från boendet: Thank you for your good comments. It is our greatest honor to be recognized by you, and it also gives us great motivation to continuously improve and innovate our service in the future. We look forward to your visit again, we will be at your service
FailonMendonca
Deluxe-dubbelrum
Bodde på dec. 2022
Par
52 recension
4.2/5
Mycket bra
Publicerades 25 jan. 2023
Good hotel. But cold and air conditioning not working well. Asked to fix, but not good solution. I recommend the hotel anyway.
Översätt
Svar från boendet: Dear guests, thank you for your comments on the hotel! We are very sorry for your experience during your stay at the hotel. For your valuable comments, we will inform the relevant departments to improve the quality of service
ANDREY
Deluxe-dubbelrum
Bodde på juni 2023
Par
4 recension
3.5/5
Publicerades 25 juli 2023
Been woken up in the middle of the night by a man bashing to my door. Went to the front desk to complain and they didn't even apologize, not to mention just ignored the incident. No discount, no free breakfast after that. Whatever. Bad experience. 👎
Översätt
Svar från boendet: 尊敬的賓客，感謝您對酒店的點評!對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待您再次光臨！
Ozziek
Superior-rum (utan fönster)(queen size-säng)
Bodde på jan. 2023
Par
16 recension
5.0/5
Enastående
Publicerades 1 apr. 2023
Perfect hotel has all the features necessary for a good experience and travel close to the train station
Översätt
Svar från boendet: Dear guest, thank you very much for taking the time to share your stay experience during your busy schedule. Your satisfaction is the greatest encouragement and motivation for us. The hotel is located in the north square of the railway station, near Wanda Plaza, with convenient transportation. There is subway line 2 within 5 minutes of going out, and line 2 can reach the famous Millennium Old Street Shantang Street within 10 minutes. Line 2 transfers to line 1 and directly reaches the Oriental Gate of Qiuku Building, Chengpin Bookstore, and the beautiful Jinji Lake, There you can experience the modern Suzhou. Here, I would like to gently tell you that our hotel has meeting rooms and restaurants, and the environmental effect is still good. We look forward to your coming again!
MING YUEN
Superior-rum (utan fönster)(queen size-säng)
Bodde på sep. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 23 okt. 2024
Very good
Översätt
Svar från boendet: 尊敬的賓客您好！非常感謝您對酒店的支持跟認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，酒店全體員工期待您的光臨！