Hilton Suzhou Yinshan Lake recensioner

Outstanding

it was a great location and good experience in the hotel, just a little problem with a pipe smell coming from the bathroom, other than that it was a great choice

Super spacious and clean room with a superb lake view and clean toilet with a bathtub. Amazing staff and hotel located 30 mins away from most attractions. There's a mall with cinema within 10mins walk. Overall, this is one of the best hotel I've ever stayed in.

The transportation options around the hotel are exceptionally convenient, facilitating easy access to various destinations. Additionally, the proximity of Yinshan Lake enhances the scenic allure of the area, offering guests a tranquil retreat amidst natural beauty. I must commend the duty manager, Lorraine, whose unwavering enthusiasm and dedication significantly enhance the overall guest experience. Her attentiveness and professionalism are truly commendable, adding an extra layer of warmth to the hospitality provided at the hotel

Great location, close to the Yinshan Lake and a shopping mall. Room is spacious and the service is spot on.

We had a nice view of the lake and there's a mall walking distance from Hilton. Breakfast was delicious. Front desk was so helpful especially on using Meituan to order food from Pizza Hut.

Outstanding service and attention. The place is very good located, everything new, and wonderful view to the lake! Highly recommend it

The hotel is very new and service is good. The front desk manager Belle is very professional.

The hotel itself was very nice! Especially the evening buffet was very tasty. The floor in our room was quite dirty. Unfortunately almost nobody from the staff could speak English. In general we definitely recommend this hotel!

We had a great stay here thanks to the staff, especially Freda! Freda helped our family feel at home during our brief visit. The room was lovely and the buffet was delicious. We hope the pool is open next time we go back. Overall the hotel gets a 9/10 but Freda gets 11/10！

酒店靠近西交利物浦，在附近辦事比較方便，酒店的佈局還有衞生也還可以，行政酒廊歡樂時光衹有從6點8點有點短。前台值班經理小鄧積極幫忙解決問題，禮賓部的小哥哥也很熱情幫忙把行李搬到房間，整體來説入住還是可以的

去本色美術館看展，逛市集的……這家開車十分鐘就到了……性價比還可以……平日房間充足，給升級了湖景房～贊 當晚酒店吃了蟹黃麪，松子桂魚……**還能買代金券使用……免去了出去吃飯的折騰 酒店有游泳池…同行朋友大呼沒帶泳衣虧了…… 地下停車場還有充電樁服務～～對電車很友好

房間沒得説，很寬大。最讓人感動的是，出差忘帶手機充電線了，手機關機，打前台電話告知所有數據線都已經被客人用完了。沒想到前台的小陶，自己借了一個充電寶幫我送到房間。太感動了，點個贊。下次來蘇州還住這裏。

酒店客服非常好，路途中致電酒店詢問可否提早入住，接待的員工答覆訂的房間已經準備好了，隨時能入住。下午辦理入住時，前台工作人員説給我升級了可觀景的房型，被驚喜到了。 在酒店點外賣也特別方便，不用自己下去取，有機器人會送到房間門口，太讚了👍 如有機會再去蘇州遊玩，還會選擇希爾頓酒店。