Gästanvändare
9 januari 2025
If you want a good experience of this beautiful city , don't book this hotel! 1. AC is not working , it is 28 degrees in the room while outside temperature is 2 degrees , they couldn't fix it for 6 days. 2. The refrigerator isn't working and not cooling , there were 3 bell boys checking that but no technician trying to fix it for 6 days. 3. The water temperature in the shower is hot and cold instantly, cannot take a shower , and the water also just stops in the middle of the shower . 4. NO help at all from the staff, very rude manager Tamara , no map in the hotel , no directions or help at all . 5. Cold breakfast at any hour , very basic and not tasty . 6. No parking , hard to enter the hotel with cars parking on this narrow street . 7. No restaurant or bar , no spa , nothing in the hotel . 8. Location is not good , even if the distance from the hotel isn't far , you have to climb up on the broken stones , very dangerous! 8. This is the worst experience in my life and I am traveling a lot Really not even 3 stars hotel ! I will never return there , even free ! I have ordered 2 rooms by mistake and they wouldn't return nothing half hour after the booking and said this was hotel policy . So I have paid for 6 nights for other room I didn’t use 428 euro and overall more than 900 euros for that terrible experience
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