Via Inn Shinjuku

Had some problem during the self check in as the system couldn’t find my name and booking, but after the staff assisted everything went well. The hotel is much better than expected as well and provided a lot amenities. Room is small but bigger than what i expected of a Tokyo room and sufficient for two, location is great as well, short walk to metro and have a lot of great food nearby.

The hotel location is near to the heart of Shinjuku. It is clean and cozy. We enjoy our stay a lot.

The location of Via Inn Shinjuku is superb, room is small but comfortable for a person . Overall experience is great ! Will book again if come to Tokyo .

We liked the quieter location (15 minute walk from JR Line Shinjuku) and found it an excellent location overall. Most times, we were able to come back via the M, F, S line, and we used Exit E2 as it has an elevator - the subway station is big so you will still walk 8 minutes from the subway ticket machine exit to the hotel front door. The room was clean and had a fridge, good air conditioning, and a kettle. Beds were comfortable and had a soaker tub in the bathroom after all the walking. We liked that we could chose no room cleaning (magnetic sign outside door), yet the hotel still provides new towels for those days. We also used the coin laundry machine as well during our 5 nights stay. We didn’t purchase the breakfast option as we wanted variety outside versus same breakfast each day. We did not require early check-in or late check-out. The hotel does store luggage for later flights.  We would stay here again. Room feels renovated and clean and location is good if you don’t mind walking 10 minutes .

very good locations you should to choose it but hotel not provided mineral water

Very good location, good breakfast, helpful staff. The only problem was the machine didn't work properly when I tried to buy the breakfast ticket. It took the money from my card but no tickets issued. The staff issued me the breakfast tickets but I had to make another payment. Although the first payment was cancelled the money is still not back to my card.