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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.9
Service4.9
Renlighet4.9
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Dhamma Asoka
Familjerum
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 4 dec. 2024
Luxurious stay at 恒益堂 with butler service, thoughtful and detailed services provided by the staff, fine dining style breakfast, afternoon tea and super comfy bed. Definitely worth it fof the high quality stay here!
Översätt
Svar från boendet: 您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,有純手工製作的秋梨膏,全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Xiao Yu
Suite - 1-Room (Balcony)
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
The Service was AMAZING! Everything was great, hotel room was clean, new and comfortable/cozy. The breakfast was delicious, fruit was delicious. The vibe fits the theme park perfectly. Had one of the best service/experience here.
Översätt
Svar från boendet: 您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,有純手工製作的秋梨膏,全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Andy
Familjerum
Bodde på nov. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
Excellent services. Great and very unique hotel. Huge room. Great breakfast. The pond view has tree blockage and i don't think it's worth it.
Översätt
Svar från boendet: Dear guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our excellent services, the uniqueness of our hotel, and the spacious room, as well as the great breakfast. However, we apologize for the inconvenience caused by the tree blockage in the pond view. Your feedback is invaluable to us, and we will look into this matter to see if there are any possible solutions for improvement. We strive to ensure that every aspect of our guests' stay meets their expectations, and we appreciate your honesty in pointing out areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and flawless stay.
Samkok
Suite - 1-Room (Balcony)
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 24 dec. 2024
This hotel is wonderful. Service is excellent. The butler name 格桑is very responsive and helpful. We highly recommend this hotel for the travelers.
Översätt
Svar från boendet: Dear guest, Thank you so much for your high praise! We are delighted to hear that you had a wonderful stay and that Gesang provided you with excellent service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Calyste Ho
Svit med 2 sovrum
Bodde på nov. 2024
Familj
6 recension
4.5/5
Utmärkt
Publicerades 21 dec. 2024
We had a positively delightful experience at Hengyi in 乌镇 thanks to our butler, 格桑. He was attentive and meticulous in service both in anticipating our needs and in responding to our requests. More significantly, after he helped us to take a family portrait, he surprised us with a framed photo of the photo taken in under an hour. I was however disappointed to find a soiled towel in the bathroom but our butler quickly had them replaced by the service crew. Ask for 格桑when in your stay at Hengyi. We’d definitely be back to Hengyi at 乌镇!Highly recommend!!!
Översätt
Svar från boendet: Dear guest, your words are as poetic and picturesque, making us seem to revisit Wuzhen along with your footsteps. Thank you for choosing Hengyi. We are also very glad that 格桑 could provide you with appropriate arrangements. We are deeply sorry for the small flaw in the cleaning aspect and will immediately strengthen the management. Whether it's the liveliness on a sunny day or the ink-washed Jiangnan in the rain, Wuzhen has a unique charm. Whenever you come, there are different kinds of beauty waiting for you! We are looking forward to meeting you again and continuing to bring you a home-like service. ❤️
Anonym användare
Familjerum
Bodde på okt. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 19 nov. 2024
Feel in love with this charming place 🥰
Our butler is very friendly. Love the whole experience offered!
Översätt
Svar från boendet: 您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,有純手工製作的秋梨膏,全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Scott tang
Familjerum
Bodde på nov. 2023
Familj
11 recension
5.0/5
Enastående
Publicerades 1 jan. 2024
Hotels offer an unforgettable experience that perfectly blends the ancient charm of China with modern luxury.
From the moment we enter the doors of the hotel, our Butler Mrs.竹君 brings us a warm welcome and personalized service that is second to none. The staff is exceptionally friendly and attentive, going above and beyond to ensure me and my family every need is met. They go out of their way to provide genuine hospitality, making us feel like a VIP during out stay.
It is highly recommended one of the best hotel in wu zheng.
Översätt
6/12
Svar från boendet: 尊敬的賓客:您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上,二居室套房讓您不僅有獨立的私密空間、還能滿足與家人、朋友同時出遊的需求。也是景區獨有的私人碼頭獨享景區唯一早餐遊船+入住酒店尊享私享遊船入住體驗、足浴等專項服務,秋季有手作桃膠雪梨以及近百斤雪梨熬製的秋梨膏等養生產品。全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Gästanvändare
Suite - 1-Room (Balcony)
Bodde på okt. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 27 nov. 2023
Had a fabulous stay at this hotel. Booked for a night to celebrate an anniversary and the hotel was very sweet to upgrade us to a gorgeous huge unit. The personal butler Xiaochen made contact via wechat two days before my arrival and sorted everything for us - restaurant recommendations and reservations, and tours and boat trips and driving instructions and maps - and answered all my questions. During our stay, she and hotel manager Kevin were very attentive and most thoughtful, nothing was too much trouble at all. Breakfast was delicious and plentiful with lots of choice. I particularly enjoyed their herbal sachet making activity. The evening turndown included a herbal foot bath which was very much appreciated after a long day of walking. All in all, a most enjoyable stay. Will return.
Översätt
Svar från boendet: 尊敬的賓客:您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,秋季有手作桃膠雪梨以及近百斤雪梨熬製的秋梨膏等養生產品。全程有私人管家為您服務,讓您在短暫的旅途中收穫不同的驚喜!同時更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Svar från boendet: 親愛的客人,非常感謝您的高度評價和認可!您的滿意就是我們最大的動力。我們一直致力於為每一位客人提供貼心、周到的服務,很高興能在您的旅途中增添一份温暖與舒適。範管家看到您的表揚也十分開心,他會繼續保持熱情,為更多客人帶去優質的服務。期待您的再次光臨,我們將一如既往地為您竭誠服務,祝您生活愉快,旅途常伴驚喜!
Svar från boendet: 親愛的客人,非常感謝您的五星好評!您提到的鬧中取靜的環境、乾淨的空間以及我們全程接送、有求必應的服務,都是我們一直努力的方向。老宅改建的酒店能讓您滿意,房間佈局也合您心意,我們很榮幸。烏村觀光遊能得到您的認可,適合親子遊玩,這也讓我們開心。期待您的下次光臨,我們會繼續保持,為您帶來更優質的體驗!
Svar från boendet: 您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米只有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,有純手工製作的秋梨膏,全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店的高度評價。我們一直致力於為客人提供優質的服務和舒適的環境,您的認可讓我們深感欣慰。小范管家的貼心服務以及全體員工的熱情友好,都是我們酒店服務理念的體現。同時,我們也注重酒店環境的打造,希望能讓客人在享受現代舒適的同時,感受到老建築的文化底藴。您對兩居室和小天井的喜愛,我們已經記錄下來,會繼續優化和提升。期待您的再次入住,我們將一如既往地為您提供更優質的服務。