Four Points by Sheraton Xi'an High-tech Zone

Four Points by Sheraton Xi'an High-tech Zone recensioner

Four Points by Sheraton Xi'an High-tech Zone

Building 8, Qianhai Park, Silk Road (Xi 'an), 900 Xitai Road, High-tech Zone, Xi 'an, Shaanxi, Chang'an District, Xi'an, Shaanxi, ChinaVisa hotellinformation
Four Points by Sheraton Xi'an High-tech Zone
Four Points by Sheraton Xi'an High-tech ZoneFour Points by Sheraton Xi'an High-tech ZoneFour Points by Sheraton Xi'an High-tech Zone
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Gästrecensioner

9.6/10
Excellent
784 recension
Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.6
Service9.6
Renlighet9.7
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Alla recensioner(784)
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Vänlig personal i receptionen(99)
Elegant miljö(90)
Utsökt frukost(89)
Utmärkt för affärsresor(50)
Stora rum(37)
Väl inredda(30)
Nära tunnelbana(26)
Utmärkt restaurang(19)
Negativa recensioner(18)
paulrob200
Superior-dubbelrum
Bodde på dec. 2024
Ensamresenärer
75 recension
9.5/10
Otroligt
Publicerades 19 jan. 2025
Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.
Översätt
Svar från boendet: 尊敬的賓客您好: 感謝您對我們的肯定, 我們也會給您提供更加細緻周到的服務體驗, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 歡迎您再回來體驗, 祝生活愉快!---賓客服務經理Yolanda Qiang
Gästanvändare
Dubbelrum Premier
Bodde på juni 2024
Familj
5 recension
7.0/10
Publicerades 16 juli 2024
A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.
Översätt
Svar från boendet: Dear guest .Thank you for staying in our hotel and receiving your suggestions. We appreciate your support and attention and hope we can have the opportunity to serve you again. If you have any other questions or need help, please feel free to contact us and we will be happy to serve you.
Keen explorer
Superior-dubbelrum
Bodde på aug. 2024
Ensamresenärer
27 recension
6.5/10
Publicerades 24 sep. 2024
The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of check in is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with FO team to ensure the necessary guidelines are in place and reviewed to prevent not show concern to our guest from occurring in the future. We do apologize for hotel main entrance changed inconvenience caused.I hope you choose to stay with us again when your travels bring you back to the area. Front Office Manager - Tony Liu
EricM
Superior-dubbelrum
Bodde på maj 2024
Affärsresenärer
22 recension
7.0/10
Publicerades 19 juni 2024
Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.
Översätt
Svar från boendet: Dear guest: Hello! Thank you for choosing our hotel, the hotel is located near the high-tech Phase 3 supporting facilities are under construction, you can also contact the front desk to recommend the supporting entertainment near the hotel. We are deeply sorry that you have experienced problems with our service. We take your feedback very seriously and will take immediate action to address the root cause of the issue to avoid a similar situation happening again. Thank you for your support and trust in the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 29 apr. 2025
新酒店 設施設備都很好 很有品質 前台服務也特別好 很專業 介紹了整個酒店的設施 也很感謝Yolanda對我的幫助 推薦的路線很好 沒有踩坑 房間衞生很乾凈 細節也很好 前幾天住的酒店馬克杯都直接放在桌面上,很不衞生.這裏都是放在抽屜裏 用着放心.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Yolanda Qiang
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Annat
2 recension
10.0/10
Enastående
Publicerades 29 apr. 2025
來西安探親  朋友推薦的酒店  性價比不錯  前台的服務真的沒話説,因為到的比較晚,我跟孩子説點的Pisa有點涼了,讓別吃了,前台主動提出可以提供加熱,孩子很開心,房間很喜歡,乾淨整潔.也很安靜.最後為酒店的服務點贊.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Yolanda Qiang
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Annat
1 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
對於第一次入住這家酒店服務非常令我滿意,衞生乾淨整潔,房間温馨寬敞,酒店位置優越,客房清潔人員也很親切,前台小哥哥小姐姐也很熱情,免費贈送了兩份早餐,退房有小禮物必須給一個大大的好評!
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Kevin Wang
Anonym användare
Superior-dubbelrum
Bodde på feb. 2025
Ensamresenärer
9 recension
10.0/10
Enastående
Publicerades 29 mars 2025
如果瀏覽這家詳情了 請不要猶豫直接下單!高新區最值的酒店!感謝每一位工作人員!祝你們工作順利,生活愉快!酒店的環境設施 服務水平 遠超這個價格!非常值得!這次是來學校考試所以定這家,下次來西安哪怕活動區域在城裡 我多花一小時進城也要再住這裏!無可挑剔的酒店,來南郊的話沒有任何理由不住這裏。要不是後面行程取消不了,一定續住純躺幾天!最後再次感謝一遍工作人員!
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。也祝願您複試順利通過,期待您的再次光臨!賓客服務經理--Yolanda Qiang
Feichangzongdou
Superior-dubbelrum
Bodde på feb. 2025
Par
149 recension
10.0/10
Enastående
Publicerades 30 mars 2025
很好的酒店,外觀設計很現代 前台大廳美式工業風 服務態度好 酒店設施齊全 洗漱用品比較low 特別是毛巾浴巾這些,有點對付。 早餐的環境還行,餐品很一般。 以上都是需要優化的部分,希望能夠重視。
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。您反饋的問題酒店非常重視, 期待您的再次光臨見證酒店的改變!賓客服務經理--Kevin Wang
Gästanvändare
Rum Premier King
Bodde på mars 2025
Affärsresenärer
18 recension
10.0/10
Enastående
Publicerades 25 apr. 2025
挺好的 酒店環境很好 工作人員也都很周到 點了外賣還提醒我及時拿 怕涼了不好吃 哈哈 。下次來出差還會考慮這裏的,早餐豐富、房間環境好 安靜 適合辦公
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Yolanda Qiang
Sanwanglifang
Superior-dubbelrum
Bodde på mars 2025
Par
6 recension
10.0/10
Enastående
Publicerades 2 maj 2025
設施:好,去年女兒開學來住過一段時間,今年五一過來感覺房間依舊如新,維護的非常好; 衞生:乾淨整潔; 環境:西安電子科技大學西門零距離;
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Alvin Wu
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Res med vänner
7 recension
10.0/10
Enastående
Publicerades 7 mars 2025
這次出來玩從進酒店大門的那一刻真正的體會到了什麼叫賓至如歸,首先是前台的小姐姐小哥哥非常熱情的介紹酒店的各項服務,其次是客房的阿姨很貼心的開了夜床還有小點心,再次是餐廳的早餐種類超級豐富,味道也很有西安的特色。很滿意的一次入住體驗,點贊👍
Översätt
Svar från boendet: 尊敬的賓客您好: 感謝您對我們的肯定, 我們也會給您提供更加細緻周到的服務體驗, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 歡迎您再回來體驗, 祝生活愉快!---賓客服務經理 Kevin Wang
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Affärsresenärer
7 recension
10.0/10
Enastående
Publicerades 21 mars 2025
第一次住 酒店大堂很喜歡 工業風 環境不錯 房間屬於輕奢風簡約風 床很舒服 房間也很大 前台辦理入住很快 很專業 設施齊全 乾淨整潔 總體感覺還不錯 值得推薦[強]
Översätt
Svar från boendet: 尊敬的賓客您好: 感謝您對我們的肯定, 我們也會給您提供更加細緻周到的服務體驗, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 歡迎您再回來體驗, 祝生活愉快!---賓客服務經理 Yolanda Qiang
Gästanvändare
Rum Premier King
Bodde på mars 2025
Par
49 recension
10.0/10
Enastående
Publicerades 28 apr. 2025
酒店位置便利,出行方便,緊鄰地鐵,房間乾淨整潔、明亮,前台小哥哥服務熱情周到,還免費贈送了兩份早餐,下次來玩還住你家。
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對西安高新區福朋喜來登酒店的支持與厚愛!您的滿意是我們全體員工追求的目標。我們會讓更多的賓客感受我們熱情周到的服務。一如既往的將酒店最好的產品展示給大家,為每一位賓客提供我們熱情周到的服務。期待您的再次光臨!賓客服務經理--Alvin Wu
Xingzhe
Superior-dubbelrum
Bodde på mars 2025
Annat
14 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
設施:新! 衞生:好! 環境:優! 服務:好! 酒店出行方便,離地鐵站近,與西安電子科技大學一路之隔,點外賣很方便,離未來之瞳很近,可以去逛逛。
Översätt
Svar från boendet: 尊敬的賓客您好: 感謝您對我們的肯定, 我們也會給您提供更加細緻周到的服務體驗, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 歡迎您再回來體驗, 祝生活愉快!---賓客服務經理 Kevin Wang