Jiyuan International Hotel

This is supposedly an international hotel in the ChangAn district. Except for its external facade and the good size room, there was absolutely nothing good you can say about this hotel. I used to stay at this hotel before. It had reasonable F&B, only reasonable, at that time but, this trip, there was nothing...There was hardly a soul in the entire hotel apart from the reception.  Housekeeping was a joke...40 square meter room cleaned up in less than 5 minutes. Used cups were not washed. Housekeeping was just a matter of changing the towels and replacing the bottled water. My mind started to play on the questionable standard when I had some rashes developed on my arms...good that they went off in a day.

1. Shower - when I arrived at the hotel, it was late and I traveled for quite some time during the day. I wanted a nice warm shower until I got to my room and the water was cold. The issue was reported to the front desk in the morning. I checked if it was fixed and it was relayed that it was fixed. Got back to the room and the problem was not fixed. After the second and third attempt of trying to get the water problem fixed, the water was still cold. In addition the shower door rubber was broken creating a safety hazard because the water was going outside the shower causing a mini flood in the bathroom. This was also reported and one staff member laughed at me and pointed to the caution sign - slippery when wet. 2. Service - the manager Mr Su Li and an employee by the name of Zhi Heng Zhang were the most accommodating after the incident was escalated. They ensured that my last night at the hotel was pleasant. I got an upgrade and everything went well.

“酒店服務貼心，房間乾淨舒適，設施齊全，早餐豐富，地理位置便利，性價比超高，強烈推薦！”

枕頭上有血跡🩸
睡的時候，發現枕頭邊上有血跡，找了工作人員，1. 工作人員説他們知道這個血跡，但是已經幹了洗不掉😂 這種情況不應該丟掉嗎？ 
2. 想換個枕頭，結果衹能換枕套不能換枕芯，這都是什麼奇葩説法，都有血跡了我們肯定心裏膈應啊。結果最後還是我自己套的枕套 環境還行，就是這服務太差了

這次入住酒店名稱的體驗堪稱完美！酒店地理位置絕佳，周邊交通便利，購物、景點近在咫尺。客房寬敞明亮，裝修典雅精緻，床品柔軟舒適，智能設備齊全，洗浴用品高端，細節處處彰顯品質。早餐種類豐富，中西式餐點新鮮可口，餐廳服務貼心周到。酒店設施更是一流，健身房、泳池和水療中心讓人徹底放鬆。尤其要表揚前台管家服務，熱情專業，主動升級房型並規劃遊玩路線，真正做到了賓至如歸。無論是商務出行還是度假，這裏都是無可挑剔的選擇，強烈推薦！

這次出行入住的酒店，真的給我留下了超棒的印象！從踏入酒店大堂的那一刻起，温馨又高雅的氛圍就撲面而來，前台工作人員熱情周到，快速辦理好入住，還貼心介紹了各項服務。 房間乾淨整潔，佈置得很用心，床品柔軟舒適，晚上睡得特別香。衞生間乾濕分離，洗漱用品品質上乘。酒店的自助早餐種類豐富，中西餐都有，味道也不錯。健身房設施齊全，滿足了我日常鍛鍊的需求。位置也特別好，周邊吃飯、購物都很方便。真心推薦給大家，下次來這邊還會選這家！