Huiyuan Jinjiang International Hotel

The hotel is located 100m from the metro station. Also not for from some of the attractions. The stuff seem to try and help, but communication with them is difficult. There are laundry machines for use, which is really great. The room is as it appears in the web pictures. However, for such a room size, it lacks furniture - a footbench, a small sofa (and not just a chair). So it comes to having to open a suitcase on the floor. The light in room is very, very poor. And there are no reading lamps by the beds. The sink surface is very small (this cannot be seen in the web pictures), and there is hardly place to put toiletries by the sink. Moreover, the magnifying mirror does not have a place there, so they put it on the desk. There is no electrical outlet by the sink, so we could use our electrical toothbrushes. There is a cupboard under the sink. It is scratched and broken (see attached picture). Several amenities don't work at all or work improperly: the coffee machine, the refrigerator (and we bought yoghurt to store inside, as they don't serve them at breakfast..), the kettle is with rust (see attached picture), the safe is locked and cannot be used, the AC cannot controlled per room (so during the night it was rather hot for us). The room windows are not clean, so we left the curtains unopened. The corridor and elevator carpets are old, with stains and not clean enough. The western options in the breakfast buffet are *very* dull. There is not one sign in English that specifies what kind of food is in the bowl or jar. Actually, there are no signs in English in all the hotel, and in the room.

The only great point about this hotel is the location just less than 300metre from Metro Subway Station Line 2. The reception front desk staff are robotic, not well trained to answer question much. They only attend to you at counter that's all. Don't go extra miles to help or assist non hotel questions. The hotel room is large and comfortable but the unit is facing main road with traffic noises early morning, which is pretty noisy and annoying even on Level 10. Breakfast is good and reasonable selections available, don't be picky mainly local Chinese offerings on Level 10.

I always stay in this hotel when I come to Xi 'an, so I don't have to say the location.Environmental facilities are veryPerfect service housekeeper is very friendly, Xi' an city is beautiful, and I will come again if I have the opportunity.