Ibis Hotel (Xi'an Bell and Drum Tower Huimin Street Branch)

I have a wonderful time here. The staff is very helpful and friendly. Hotel room is of generous sizes and tidy. Walking distance to metro and spoil for choice on dining out. I like the layout of the bathroom, very user friendly. Also there are many movable hangers making hanging of the clothes much easier. Finally if have a fridge for summer will be perfect as I came here in winter not needed.

Amazingly good and clean hotel near places of interest but a bit of noise coming from the school next building early in the morning.Staff are good except that the AC was not working properly even though it in the winter but the room was too warm and unable to adjust to cooler temperatures.Due to communication difficulties was told to switch off the AC instead of solving the problem but managed to open the window for cool air.Breakfasts was average the first day there were no coffee serve or plain water which I found it strange but the next day there’s coffee machine so it a matter of suggestion.Free usage of washing machine and luggage storage.On the right of the hotel there’s a convenient shop and 7-11. Near to Muslim's quarters and Bell tower. InshaAllah will be back soon with the children’s and recommend to friends.Big thank you Ibis staff especially that only Receptionist dude Han so helpful and friendly.

I was a bit sceptical at first, but after the first day, I really felt comfortable. Walking distance to Drum tower and all. Front office let me have breakfast for free as being a muslim, I can only eat eggs and toast. I really appreciate their kind gesture.

A well maintained Hotel with modern amenities and friendly and helpful staff. The room we stayed in had many plug points, separate toilet from the shower cubicle, and a practical standalone wash basin. The hotel is about 5-8 minutes walk to the Muslim Quarter and a further 2-3 minutes to the Great Mosque of Xi'an. The nearest metro station is Guangjejie which was closer than the Muslim Quarter. The Bell Tower and the Drum Tower were within walking distance from the Muslim Quarter. Taxis can be hailed from anywhere. We took a taxi to the Xi'an Ancient City Wall arranged by the hotel front desk.

The hotel is ideally located on a quiet street a three minute walk from the closest subway station and ten minutes from the Drum Tower and Muslim Quarters. As always with iBis, good bedding quality and amenities. Breakfast options are limited but varied. Staff always available at the front desk and quick to fix any issue.

The location was perfect. Close to the muslim quarter, the south gate of the city wall and the metro station in a quiet street. The shower floor was broken and did not appear clean. There were stains on the mirror and shoe prints on the floor. The robot in the hotel lobby was intrusive and followed us closely to the elevator and even tried to get in. The air condition did not work and it was too warm in the room. The employees at the desk told us that the air condition does not work in the whole building at the moment. The communication with the hotel employees only worked via a translator app, however the were really nice and helpful.