Gästanvändare
28 mars 2023
Stayed at Nishiya for two nights in March as part of a 5-day trip to Yamagata with the Tohoku rail pass and was highly impressed by the historic hot spring (700 years old!) and the delicious meals. Meal portions were very generous and the quality of the ingredients were very high. The "all you can drink" bar included with the meal was also a nice addition to the package. It was great value for the experience that we received. The service level is intentionally set at a minimal level (compared to a traditional ryokan) to provide guests with the most amount of freedom. We appreciated this and it was nice to be able to enjoy the hot springs when we wanted and relax in our room without coordinating with the staff. Only challenge I had was regarding the local phone number I provided, which was my family member's instead of my own since I did not have a local phone number. I proactively coordinated with the staff regarding my time of arrival, etc. ahead of time and arrived at the shuttle bus pick up location on time, but there was a lot of confusion when the staff were unable to get through to me with the phone number that I provided. It would be great if Nishiya could provide an alternative option for international guests that may not have a local number. Overall, highly recommended if you are looking for an authentic and historical hot spring getaway with amazing Wagyu beef meals!
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