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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter8.7
Service8.3
Renlighet9.0
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Alla recensioner(55)
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Negativa recensioner(3)
FancyTravel
Bodde på juli 2025
Ensamresenär
15 recension
8.5/10
Mycket bra
Publicerades 1 sep. 2025
A 5 star rated and cost hotel with nice amenities and outdoor environment. Room is very spacious and faces the garden. Hotel food pricing expensive and not worth the cost as there is a much better option at the Desert in the Garden hotel under same group. Also staff service could do with more friendly smiles and welcoming attitudes. Not sure if they are part timers or working holidays staff since some show their inexperience in service. Other areas for improvement are insufficient signage of directions in such huge resort hotel, no room number on the desk phone in room, stains found on walls in bathroom and in toilet bowl (due to minerals in flushing water from the area per management explanation).
Översätt
6/7
Gästanvändare
Bodde på feb. 2025
Par
1 recension
8.0/10
Mycket bra
Publicerades 25 mars 2025
Contrary to some reviews which said that only The Desert Rose hotel had views of Uluru, my room here had a balcony, from the balcony we could see Uluru. It was lovely.
Översätt
Venables
Bodde på juni 2025
Ensamresenär
8 recension
9.5/10
Otroligt
Publicerades 4 juli 2025
Great place to stay close to the town centre. They have buses that will pick you up and drop back to the airport.
Översätt
Svar från boendet: Thank you, Venables. We're delighted you enjoyed your stay and found our location convenient. We're also glad the shuttle service met your needs. We hope to welcome you again.
Marcus Spure
Bodde på maj 2025
Par
12 recension
7.5/10
Publicerades 23 juni 2025
It’s a lovely hotel but it’s not what you’d expect from a hotel at this price point anywhere else. The resort is monopolised so not much choice. The only dinner option is an extortionate dinner buffet for $102pp and breakfast is $50pp
No diffuser for the hair dryer and the ironing table was broken and wouldn’t stay upright.
But bed was big and super comfortable and otherwise the room was large and spacious. Bathroom was clean and water pressure etc… good.
Översätt
Svar från boendet: Dear Marcus,Thank you for sharing your feedback. We're pleased to hear you enjoyed the spacious room, comfortable bed, and clean bathroom. We apologise that our pricing did not meet your expectations. It may be of interest to know that the operational costs of supply chain transport to a remote resort like ours are significantly higher than those of hotels located near major cities. We also appreciate your comments about the in-room amenities and will share them with our team for review.Kind regards
Gästanvändare
Bodde på nov. 2024
Reser med vänner
1 recension
10/10
Enastående
Publicerades 8 dec. 2024
Excellent facilities, super friendly staff, great pool. We had a great time!
Översätt
Gagandeep
Bodde på maj 2024
Par
11 recension
10/10
Enastående
Publicerades 20 juni 2024
Great facilities in a great property in such a remote location!!
Svar från boendet: 尊敬的 Tangxingongzhu,感謝您抽出寶貴時間分享您在高級客房的入住體驗。我們很高興得知您覺得房間舒適,享受了整潔和設施便利,並且對我們的班車服務及活動預訂感到滿意。很高興您能夠充分利用在沙漠度假村的時光,包括附近的Town Square和觀景台。感謝您光臨烏魯魯艾爾斯巖度假村
Pavel
Bodde på juli 2025
Familj
48 recension
10/10
Enastående
Publicerades 7 aug. 2025
Очень хороший отель.
Встречают в аэропорту и провожают.
Большие номера, удобные.
Персонал дружелюбный
Рекомендую
Översätt
Svar från boendet: Уважаемый Павел,Благодарим вас за прекрасный отзыв. Нам очень приятно слышать, что вам понравились комфортные номера и дружелюбное обслуживание, а также что вы оценили трансфер из аэропорта.Для нас было большим удовольствием принять вас в числе наших гостей.С уважением,Команда Sails in the Desert