Hotell med 5-stjärniga i Quintana Roo, Mexiko

I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!

Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating. The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting. More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes. The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space. If you want high end luxury visit Maroma.

We had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one.

Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.

Excelente en todos los sentidos! Volvería todos los años quedé encantado

It was a wonderful experience. Especially room services for food at night were awesome. Playing beach volleyball was pretty fun. The broken door was terrible and the Italian restaurant service was not good but other than that overall is above the average.

르블랑은 우리부부에게 오래도록 좋은기억으로 남을거에요. 니죽,하얏트 등등 여러곳을 지인들에게 추천받아 비교해보고 최종적으로 선택한 이유 중 하나는 한국 컨시어지분이 계시다는 것이었습니다. 멕시코가 많이 안전해졌다고는하나.. 혹시 모를 일들이 있기에, 도움이 필요 할 수 있을 방책으로 선택했고 이번 2주간의 긴 휴가에서 르블랑은 신의 한수였습니다. 르블랑 도착 전 툴룸에서 시간을 보냈고 에코프렌들리로 인기있는 아줄릭호텔에서 도난을 당한 사건.. 트립과 구글 리뷰를 살펴보니 왕왕있는 아줄릭 도난사건을 미처 파악하지 못 한 점이 정말 한스럽네요. 400만원이 넘는 피해를 보았고, .. 어떻게든 찾고자 노력했지만.. 멕시코는 영어대화가 어렵습니다. 경찰조차 영어를 쓰시는 분시 한분 계시지만 아주 어려웠습니다. 우리부부는 르블랑의 한국컨시어지분 김재하선생님의 도움으로 사건이 해결되진 못 했지만, 정신줄을 잡을 수 있었습니다. Jeha님이 없으셨으면 남은 바캉스의 일정들을 모두 망쳤을겁니다. 바쁜시간임에도 저희부부에게 집중해서 일처리들을 도와주셨고, 한국에 돌아와서도 안부를 챙겨 물어주시고 마음에 큰 위로를 주신 점.. 투숙객 손님에 대한 진정성에 깊은 감동을 받았습니다. 일의 해결순서도 매우 프로패셔널하셨으며, 호텔에서의 휴식과 모든 즐길거리들을 조리있게 설명해주셨습니다. 호텔 안밖으로의 스팟들과 팁, 심지어 포토존에서의 의상 셀렉 팁까지.^^ 무엇이 맛있고, 무얼 사는 것이 좋은지 등등 하나하나 사진까지 찾아 보여주셨습니다. 이런 분을 어디서 만날 수 있을까요. 매년 2번은 여행을하며 인생에 많은 부분을 여행에 초점을 두고 사는 딩크부부에게 처음이자 마지막일 귀인 재하님. 천국같았던 르블랑에서의 천사 컨시어지님♡ 올인크루시브는 이집트에서 즐겨본 적이 있습니다. 비교되지않을만큼, 르블랑은 우선 술이 참 남달리 훌륭했구요. 요리의 퀄리티 또한 뒤쳐지지않았습니다. 물론 좀 성의가 덜하다 싶은 것도 있긴했지만, 백가지 중 한개는 부족해야 인간미 있는 것이 아닐까요?^^ 몸이 지치시더라도 룸서비스보다는 곳곳의 레스토랑에서 즐기시길 추천드리구요. 클래스나 스파, 레이저쇼, 연주 등등 즐길거리들도 무척이나 다양합니다. 프라이빗 비치 또한 매우 청결하게 관리되어지고있습니다. 다른곳들과는 비교되기 때문에 어필 할 수 있는 강점이라 생각들고요, 칸쿤 뿐만 아닌 다른 곳곳에도 르블랑이 자리하길 바래봅니다. 신랑이 르블랑에서의 한달살이를 생각 할 정도로..ㅎㅎ 까다롭고 고지식한 한국남자가 르블랑 플렉스를 생각하니 두말하면 입이 아픈거지요.. 아직도 생생한 르블랑의 이모저모.. 를 다시 한 번 떠올리며..♡♡

I honestly don’t understand how this hotel calls itself a 5-star property. My whole experience here was extremely disappointing from the moment we arrived. Service is absolutely terrible. Nobody helps you with anything, reception doesn’t care, and every time you call the front desk or concierge, nobody answers the phone. Zero hospitality. Food was honestly disgusting. Nothing fresh, no flavor, very low quality. Drinks taste like water — literally no alcohol. Even the cups and glasses in restaurants were dirty. It feels completely unacceptable for a resort that is supposed to be luxury. We also had a very unpleasant situation with the membership “presentation” scam. They invited us to a “lunch to learn about the brand,” but in reality, it turned into a pushy timeshare-style sales pitch. None of this was explained honestly beforehand. When we complained, the front desk staff was rude and dismissive, as if this is normal. On top of that, I forgot my dress in the room. They admitted they found it, but for two days they ignored me, didn’t contact me back, and didn’t send it. I kept calling and messaging, and still no response. This shows how bad the communication and customer care truly is. After during checkout they asked us to sign the paper that we have no problem with the hotel and requested we write a good review about them. Ridiculous. Overall, this hotel is not worth the money, not even close to 5-star standards, and definitely not the luxury experience they advertise. I would not recommend this place to anyone looking for a comfortable, honest, and professionally managed resort.

This resort is moderately good, since it is a Hilton brand. All inclusive hotel, but you really can’t expect too much.All inclusive hotel is not including everything you wish.You should be looking for essentials, for example, the steak house only offers subpar steaks,if you want to get some extra, you could asked to pay more. That said, the Italian restaurant is pretty good, we enjoyed it. If you want to get more good dishes, you should make reservations as soon as possible when you check in.Overall we enjoyed our stay very much