Hotell med 4-stjärniga i Pinang, Malaysia

This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!

We stayed here for a family trip and overall it was a decent experience. The room was averagely clean and acceptable for a short stay. Basic amenities were provided, and everything was functioning properly. The overall environment of the hotel was okay, but the property feels a little old and could benefit from some renovation or upgrading. However, it was still comfortable enough for our family to rest after a long day out. In general, it’s suitable for families who are looking for a simple and practical place to stay, though not luxury.

Stafff is so Friendly, welcoming, and fast service. Room: Spaciousness, cleanliness, and comfort of the bed. Amenities: Quality of breakfast, sahur provided for fasting guest most importantly iftar menu all delicious price very affordable. Must try! Wi-Fi easy log in speed, and pool/spa available acceptable for city hotel Location: Accessibility to transport or attractions. Most recommended city hotel in Penang

I booked a king-size bed for me and my daughter. The room was very big (huge huge size) and had two large air conditioners. There was also a big sofa, a table, and chairs in the room, which made it very comfortable. The bathroom was very clean, and I really liked the shower because it had different water settings you could change. Every day they give two welcome drinks, and you can choose alcohol, tea, coffee, or juice. The hotel also has a kids’ play area, a gym, and a yoga room. They provide filtered water, so you can refill your bottle anytime. We ordered the smoked duck pasta and nasi lemak. The nasi lemak was really delicious. This hotel is so closed to the airport. I really loved this hotel and will definitely stay there again.

Had a pleasant one-night stay at St Giles Wembley Penang. The room was clean, comfortable, and well-equipped. Great location near George Town attractions, and the staff were friendly. Overall, a convenient and worthwhile stay.

2:a gången jag bor här. Hotellet är rent, bra kundservice, snabb in- och utcheckning eftersom de har självkiosk för detta. Rymligt rum och toalett. Nära nattmatgatan, precis nedanför hotellet. Bra läge. Sammantaget mycket nöjd med hotellet

Ideal convenient locations to famous foodie places. Opposite has clinic with a young lovely lady doc with good service & treatment. Nearby also has very good, clean reasonable foot reflexology shop. The 3 rooms which we booked have issues like air-con, wooden panel fallen off n caused glasses drop & broke, etc. However, the staff especially the afternoon shift lady which i think her name Vashim was super calm, patient and give us excellent services to settle all issues. The morning shift staff are all also very friendly and very helpful. 👍👍👍. If you want to book, be prepare to accept some inconvenience due to hotel a bit old but trust the staff are always there to assist you. If possible, owner of hotel can consider do some upgrade to attract guests as there are some more new hotels nearby newly opened and prices are very competitive. Overall, we have a great time staying in this hotel and enjoyed our trip. Thank you very much.

Misleading and Inconsistent Children’s Breakfast Pricing - Prior to my stay, I referred to the TRIP website, which clearly stated that the breakfast price for children was RM44.80 per child. However, on the morning of 26th December 2025, I was charged RM56.00 per child for my 6-year-old. When I questioned this discrepancy, the manager claimed that the updated price was already reflected on the website. This was not accurate at the time of my booking, and I was not informed of any price change in advance. I have screenshots of the pricing information as reference. This situation was misleading and caused unnecessary inconvenience.

We had a busy itinerary, which means we arrived back at the hotel late at night. In this case, we had to use the hotel restaurant service. Which, was an excellent idea. For the rest, talking about location, amenities, staff and cleaning, there are no objections. Everything was excellent.

Good stay at Jazz Hotel Penang 👍 Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe. Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay. Overall a pleasant experience, will definitely come back again!