Hotell med 4-stjärniga i Pinang, Malaysia

Had a pleasant one-night stay at St Giles Wembley Penang. The room was clean, comfortable, and well-equipped. Great location near George Town attractions, and the staff were friendly. Overall, a convenient and worthwhile stay.

This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!

Good stay at Jazz Hotel Penang 👍 Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe. Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay. Overall a pleasant experience, will definitely come back again!

We stayed here for a family trip and overall it was a decent experience. The room was averagely clean and acceptable for a short stay. Basic amenities were provided, and everything was functioning properly. The overall environment of the hotel was okay, but the property feels a little old and could benefit from some renovation or upgrading. However, it was still comfortable enough for our family to rest after a long day out. In general, it’s suitable for families who are looking for a simple and practical place to stay, though not luxury.

We had a busy itinerary, which means we arrived back at the hotel late at night. In this case, we had to use the hotel restaurant service. Which, was an excellent idea. For the rest, talking about location, amenities, staff and cleaning, there are no objections. Everything was excellent.

Front desk is very friendly, the check in is fast and smooth. They also offer us 2 welcome drinks at the lobby lounge. A Rm 100 deposit is required and will be return upon check out. Room is spacious, but the lighting a little dark, I prefer brighter room. City area, easy to get a grab, very convenient with a pharmacy nearby and also Starbucks.

Stafff is so Friendly, welcoming, and fast service. Room: Spaciousness, cleanliness, and comfort of the bed. Amenities: Quality of breakfast, sahur provided for fasting guest most importantly iftar menu all delicious price very affordable. Must try! Wi-Fi easy log in speed, and pool/spa available acceptable for city hotel Location: Accessibility to transport or attractions. Most recommended city hotel in Penang

2:a gången jag bor här. Hotellet är rent, bra kundservice, snabb in- och utcheckning eftersom de har självkiosk för detta. Rymligt rum och toalett. Nära nattmatgatan, precis nedanför hotellet. Bra läge. Sammantaget mycket nöjd med hotellet

Pro: Within 3km radius of a lot of must eat places. Free Car park available. The reception was pretty responsive on whatsapp during my stay. Affordable. Spacious. Free Nespresso capsules! Speedy check out. Stunning night view from the living room balcony. I can see sun rise while seated in the dining chair in the morning and sunset is available through the kitchen window. Cons: Gym is still under renovation. The swimming pool is small. No microwave oven. The only mirrors available are in the 2 baths. We're a family of 5 but there were only exactly 4 dining chairs, cutleries, bowls, plates and cups. No cabinets for clothes in bedrooms, only a coat stand and hangers. Paid deposit by cash so I got the cash back exactly after check out. I'd they don't increase price, I'll definitely be back. The place is just too comfortable🤩

Misleading and Inconsistent Children’s Breakfast Pricing - Prior to my stay, I referred to the TRIP website, which clearly stated that the breakfast price for children was RM44.80 per child. However, on the morning of 26th December 2025, I was charged RM56.00 per child for my 6-year-old. When I questioned this discrepancy, the manager claimed that the updated price was already reflected on the website. This was not accurate at the time of my booking, and I was not informed of any price change in advance. I have screenshots of the pricing information as reference. This situation was misleading and caused unnecessary inconvenience.