Hotell med 4-stjärniga i Oslo län, Norge

Simple hotel, yet clean. Staff are very helpful. Location is easy walk from the train station through the shopping mall, but it is not exactly near the center of attractions. Breakfast is simple but very nice (really love their croissants). Appreciate the breakfast pack given by the hotel for us also; since our train to Bergen is very early in the morning 🙂

They located very close to the central train station of Oslo, has very nice front desk officers. They provide towels, shampoos and body washes. They have heat warmer for used towels for reusing. The facilities are relatively old which some of the facilities are aged.

Good location and friendly reception. Good breakfast buffet spread. The toilet is too small and not safe for elderly folks to use

Wonderful! I love this hotel - the whole vibe as you walk in, the full size spa toiletries and the room were all lovely - we will make this our top stop in Oslo.

Pro Spacious rooms Comfortable beds Kitchen available including induction sets, plates, bowl, cutlery Delicious and variatry of choices for breakfast buffet Coffee machine available in the room and in the recent ion area Good location Cons Toilet is a bit small Cleaner came to clean when not asked, resulting in some of kid toys/stuff that were still being used (stickers, bottles) being thrown away as they were left on the floor (as we were not expecting any cleaning)

I had a fantastic time at Clarion Hotel: The Hub in Oslo. The rooms were large, clean, and quiet. I was on the 12th floor and navigating around the hotel was easy. Everything from check-in, to using facilities, to getting around the city was made better by staying here. The hotel has a small pool, two gym areas, and two saunas on the basement floor which were all great to use. The facilities were clean and modern. Even though the facilities are on the smaller side, it was never too busy that you couldn't use them. I used the gym, pool, and sauna every day, at different times of the day, and it was never too crowded. Finally, this hotel has one of the most incredible breakfast buffets I've ever experienced. The food is SO good and I'm so grateful that there were options for both meat eaters and vegans too. Overall a 10/10 experience.

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

The front desk is slow. And some facilities in the room is not working.

Hotellet ligger på 5-6 minuters avslappnad promenad från järnvägsstationen - precis nära havet. Den har en liten lobby, men vi kan också använda några bord i restaurangen medan vi njuter av gratis kaffe eller te hela dagen. Den erbjuder också lätt middag som ingår i priset och det var en av anledningarna till att jag valde den. Middagen inkluderar buffé med några sallader och fantastiska dressingar, samt en daglig soppa, en måltid och nybakat bröd. Frukosten var mycket välsmakande, vackert dekorerad på ett litet bord - inklusive varianter av alternativ för alla smaker, omedelbart påfyllda när den töms. Allt som erbjöds var av hög kvalitet. Det finns också ett gratis gym och bastu. Rummet är inte stort, men tillräckligt. Fin dekoration. Inte för stora sängar i en tvilling. Toaletten är ganska liten, med intelligent duschkabin. Fina stora fönster med sol hela dagen lång. Överraskande - det fanns inget kylskåp. TV:n hade bara få nationella kanaler. Alla anställda är mycket artiga och hjälpsamma. Jag fick rummet direkt vid ankomsten - några timmar före officiell incheckningstid. Utcheckningen är riktigt bra - inställd på lunchtid. Det finns mycket litet, men gratis bagageutrymme. Slutligen - jag fick ett mycket bra pris för det på Trip.com, jämfört med de andra leverantörerna.

Overall, my stay was pleasant. Although there was a slight hiccup with my room booking that delayed my check-in, I appreciated the efforts from both the hotel reception (especially Jordan) and Trip’s representative (Nico) in resolving the matter promptly. The room itself was fairly basic, but the superb location and delicious breakfast more than made up for it. I would definitely consider returning and staying again with Clarion Hotels