Katerina Palace Hotel

"Have stopped in the main hotel and the rooms are lovely, clean and tidy, this time stayed in Studio 2 and our room was disgusting, the bed was broken, the mattress was like a sea saw, no slats at the bottom and the ones at the top were broken, told reception they didn’t seem that bothered even though I informed them that I had spinal surgery a few months before and I have a spinal shunt in my back. They told us they had no other rooms and that maintenance would come and sort it, that night we had to us the sofa cushions to prop up the top end of the bed in order to sleep on it. Next morning had to report the shower not working and asked again about maintenance and they told us it would be done while we were out, got back nothing had been done so asked again and was told “the wood shops were closed” so had another night of no sleep, next day they sorted both out. Our fire alarm in the room would go off randomly and we told a Scottish guy on the desk that night and his attitude was disgusting. Asked for the manager the next morning and was told they didn’t come to the hotel until the next day. We were only there for a week so we ended up leaving it as we just wanted to relax. Pool The sun bed wars were a joke and half the beds were broken, the floor was like an ice rink when wet and the pool became really murky by the afternoon as there is no where to shower your sun lotion off before getting into the pool. The kids pool had an orange/green scum mark around so we didn’t take our grandson in there. The steps down to the bottom pool were filthy and were overgrown with bushes making it hard to use them and they were slippier than the pool area. I never once seen anyone checking the PH levels and at night a man walked round the pool with a white bucket throwing white powder into the water without checking any levels. How TUI can post them as 3 stars is beyond me"

Zakantha Beach

"Anlände mitt på eftermiddagen, så vi checkade in direkt. Vi hade ett rum med havsutsikt på första våningen, vilket var rymligt nog och mycket rent, men definitivt i behov av modernisering, särskilt badrummet. Det var så daterat, och jag tyckte aldrig om att klättra ner i badkaret utan ledstänger för att duscha, och jag var alltid trött på att halka. Bortsett från det byttes handdukar dagligen och rummet städades. Utomhusområdet såg alltid rent ut och vi lyckades få en sittplats eller solstol för det mesta. Den lilla stranden låg direkt framför hotellet, och om man kom dit i rimlig tid, typ 10, kunde man få en solsäng. Jag tyckte att alla i personalen var mycket vänliga och artiga under hela veckan vi bodde där. Jag tror att om du vill ha ett billigare semesterhotell är detta perfekt för dig, och jag njöt av min vistelse där, men skulle betala extra i framtiden för ett hotell av bättre klass, eftersom jag är rädd att jag bara skulle ge detta betyget 3 stjärnor."

Ananta Blue Residence

"En underbar villa med en underbar utsikt över golfen och ett lika underbart hyrespar - tack till dig!"

Sueno Luxury Villa