"Stannade här 2018 och det var bra.Gå ner på kullen nu.Frukostbuffet var hemskt men hela stället var på par med resten av Kent (som blir tredje världen).Leta någon annanstans vid vårt nästa besök"

"We arrived early evening when it was already dark. On approaching the hotel it looked like the hotel had closed down. The lighting on the Premier Inn signage was off. The building behind the signage was cordoned off with iron railings and barriers. One or two workmen could be seen around the building which had sparse lighting in a few rooms. I drove in but there seemed no where to go so I reversed thinking the hotel must have been relocated. But there was no sign of a Premier Inn at another location further down the road. So I decided to call the hotel. No answer. I decided to drive back and perhaps ask one of the builders about the apparent disappearance of the Premier Inn. However, as I drove in the second time I spotted a car driving around the first building into a dark entrance. This road was not readily visible from the road entrance, especially in the dark. As we drove around the building we saw the reception of the Premier Inn and some dim lighting. There was a small but adequate car park. We queued at reception. There were two people in front of us. The gentleman at the front was complaining about the fact his heating was blowing out cold. He was not very happy and the receptionist had changed his room but she did not seem very welcoming. When it came to our turn we mentioned about the dark entrance and the fact it appeared that the hotel had closed down and were told that many people mention it. No apology or care. Why has this been left? Our room was freezing when we arrived. The heating did not work properly. We turned it up but it kept on going off every hour. I had to repeatedly reset it. Consequently as soon as we warmed up it was cold again. The cold water in the sink tap came out warm so we couldn't use it to fill the kettle. We had to buy bottled water. The hot water came out very slowly. Basically the sink tap did not work. We did not bother to complain as we felt this would fall on deaf ears. We had no energy after our long drive. We nearly never used the shower but it made sense to shower before we left with our itinerary the following day. As expected the shower was tolerable - just. There were 2 bath towels but only 1 hand towel. I had to ask for a hand towel at reception which was fine but it was rough like sand paper. We were only staying over the 1 night - thank goodness. I do not understand how a hotel chain such as the Premier Inn are unable to address these issues but I doubt I would book with a Premier Inn again."

"Stor plats, vacker promenad runt sjön och närliggande skogsmarker.Personal är vänliga och service är bra.Rummen är föråldrade och kan göra med en hel del modernisering, tyvärr, är inte ens på lik med några resor. Väggarna är tomma så att de kan höra buller och röster från grannrum.Rummen lyser inte rena, du får vad som förväntas av ett 3-stjärnigt hotell.Frukost är bara okej. Allmänt sett, om du letar efter en stopp för natten och vill vakna upp till vackra vyer så boka definitivt ett rum med en vy och inte det standardrum som kan sluta överblicka A2. Vi gjorde dock boka ett sjösidesrum som tilldelades på andra våningen och utsikten var verkligen mycket trevlig."

"Good room size, good price, complimentary all day coffee."

"Vilken vacker plats kan jag inte rekommendera tillräckligt högt.Kan inte vänta tills jag kommer tillbaka och presenterar mina vänner.Stor atmosfär och söt personal.Vi tjänades av Sue som berättade mycket om puben. Vi stannade inte bara för att ha en drink men skulle definitivt älska det."